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Quality of care

The impact of workplace relationships on nurse-reported quality of care and patient safety in the North West Province

Naledi Tlhako, Siedine Knobloch Coetzee, Olateju Jumoke Ajanaku, Erika Fourie

Psychometric validation of the Hospital Stress Questionnaire

Daniel M. Ford, Rebecca Lawton, Elizabeth A. Teale, Daryl B. O’Connor

Patient’s expectations and perceptions on quality of care; An evaluation using SERVQUAL gap in Kenya

Agnes Karingo Karume, Kelvin Nyongesa, Lydia Okutoyi, John Kinuthia

Midwifery care in The Gambia: A focus group study with clinical midwives, midwifery students, educators and leaders on how barriers and facilitators impact quality midwifery care

Lamin Suwareh, Helena Lindgren, [ ... ], Ulrika Byrskog

“They gave us the right to choose.” A qualitative study of preferences for differentiated service delivery location among recipients of antiretroviral therapy at Lighthouse Trust in Lilongwe Malawi

Lisa Orii, Kate S. Wilson, [ ... ], Caryl Feldacker

Global, regional, and national survey on burden and Quality of Care Index (QCI) of orofacial clefts: Global burden of disease systematic analysis 1990–2019

Ahmad Sofi-Mahmudi, Erfan Shamsoddin, [ ... ], Marcos Roberto Tovani-Palone

Mobile clinics routing and scheduling in the Witzenberg region of South Africa

Hannah J. Callaghan, Linke Potgieter, Nadia Le Roux

Preparation and validation of the content of an instrument to assess the quality of services of reception with risk classification in obstetrics

Dannielly Azevedo de Oliveira, Douglissandra de Morais Ferreira, Lilian Lira Lisboa, Thaiza Teixeira Xavier Nobre

Women’s narratives of experiences, drivers and consequences of mistreatment during maternity care in western Ethiopia

Habtamu Kasaye, Vanessa Scarf, Annabel Sheehy, Kathleen Baird

Management of possible serious bacterial infections in young infants where referral is not possible in the context of existing health system structure in Mbeya, Tanzania: Experience and lessons from the end line assessment

Esther Ngadaya, Alexander Manu, [ ... ], Tedbabe Degefie Hailegebriel

The nature, sequence and duration of professional activities of Emergency Medical Service providers: An observational study to evaluate quality of care using the steps in the EMS care process as described by the SPART model

Bert Dercksen, Michel M. R. F. Struys, Wolter Paans, Fokie Cnossen

The effectiveness of a multi-domain electronic feedback report on the performance of quality indicators for chronic conditions: Protocol for a randomized controlled trial in general practice

Levy Jäger, Stefan Markun, [ ... ], Jakob M. Burgstaller

Clinical staff reported knowledge on the existence of clinical governance protocols or tools utilised in selected South African hospitals

Nomfuneko Sithole, Wezile W. Chitha, [ ... ], Sikhumbuzo A. Mabunda

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