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Home over institution? New insights on older adults’ care preferences from a mixed-methods study in France

  • Anaïs Cheneau ,

    Roles Conceptualization, Investigation, Methodology, Software, Writing – original draft, Writing – review & editing

    anais.cheneau@u-paris.fr

    Affiliation LIRAES and Chaire AgingUP!, Université Paris Cité, Paris, France,

  • Jonathan Sicsic,

    Roles Conceptualization, Methodology, Validation, Writing – review & editing

    Affiliations LIRAES and Chaire AgingUP!, Université Paris Cité, Paris, France,, LIEPP (Laboratoire interdisciplinaire d’évaluation des politiques publiques), Science Po, Paris, France

  • Thomas Rapp

    Roles Conceptualization, Funding acquisition, Project administration, Supervision, Writing – review & editing

    Affiliations LIRAES and Chaire AgingUP!, Université Paris Cité, Paris, France,, LIEPP (Laboratoire interdisciplinaire d’évaluation des politiques publiques), Science Po, Paris, France

Abstract

As populations age, long-term care policies must balance individual preferences with financial constraints. The prevailing “aging in place” policy in France assumes that citizens overwhelmingly prefer home care over nursing homes. However, little is known about people’s preferences towards long-term care options before disability occurs. We elicit preferences among community-dwelling adults over 60 using a mixed-method approach: qualitative interviews and a two-stage D-efficient discrete choice experiment. In each task, respondents chose between two hypothetical nursing homes varying in professional care quality, living environment, out-of-pocket (OOP) cost, and proximity, then decided whether to receive care in this nursing home or remain at home. A sample of 2,886 French adults over 60 completed the survey in 2024. We used random-effect conditional logit and latent class logit models to investigate trade-offs and preference heterogeneity. While a majority (54%) consistently favored home-care, 37% shifted their decision in response to improved nursing home characteristics. Professional care quality and living environment influenced choices as strongly as OOP cost, while proximity plays a secondary role. Strengthening staffing and training, upgrading equipment and the conviviality of shared spaces, and containing OOP costs are direct levers to raise the acceptability of nursing home care.

1. Introduction

For the past twenty years, most OECD countries have been implementing “aging in place” policies that promote home care over institutional care, shifting spending away from nursing home care and towards home care [1]. While average public allowances for institutional care declined, the share of elderly recipients receiving home care in OECD countries has risen from 59% in 2000 to 65% in 2013 and 69% in 2020 [2,3].

This trend towards deinstitutionalization and balancing long-term care (LTC) spending towards home care is not uniform across countries. For instance, while the number of beds in nursing homes or hospitals per 1,000 people aged 65 and over increased in countries such as the Netherlands, Italy, and Germany between 2011 and 2021, France experienced a sharper decline, averaging 9.7 fewer beds per 1,000 elderly individuals compared to an OECD average reduction of 4.7 beds [4].

In France, LTC is provided either at home or in a nursing home (EHPAD, Etablissement d’hébergement pour personnes âgées dépendantes). Public support relies primarily on the Personalized Autonomy Allowance (Allocation personnalisée d’autonomie, APA), a means-tested subsidy for care services adjusted to each beneficiary’s degree of disability and financial resources. In 2023, 1.36 million people aged over 60 received APA, including 815,800 at home and 548,960 in nursing homes [5]. Nursing-home residents tend to be older and more disabled than APA recipients living at home: in 2019, the median age at admission to an EHPAD was 88 years, and severe loss of autonomy –corresponding to individuals confined to bed or chair and/or individuals with altered mental functions requiring permanent supervision– concerned 57% of EHPAD residents, versus 20% among APA recipients living at home [5]. Severe dependency at home is therefore not exceptional, but it typically requires a combination of formal home-care services, adapted housing, and often substantial involvement of relatives, and can also be shaped by family relationships, caregiver burden, and behavioral symptoms in cognitive impairment. Beyond APA, low-income individuals may receive Aide sociale à l’hébergement (ASH), a means-tested subsidy that helps cover accommodation costs in nursing homes; housing benefits and tax relief may also reduce net payments. The average out-of-pocket amount in institutions is about €1,957/month among residents who do not receive ASH and €921/month among ASH recipients. By contrast, for APA beneficiaries at home, the average remaining co-payment to the APA plan is estimates at about €47€/month in 2019, although this metric captures only APA plan and does not include broader living costs or informal care [6].

Policies favoring LTC spending towards home care reflect a political strategy to contain public expenditure, as nursing home care is often more expensive than home care. For the most disabled older people, the monthly cost of dependency (expenses for support, care, and accommodation) ranges from €3,100 to €3,400 in nursing home, compared with around €2,000 to €3,000 at home, depending on the level of dependency [7]. These costs do not include informal care, which is more substantial at home. Aging-in-place policies also pursue broader objectives, including people-centered care and responsiveness to older people’s expectations. In France, two-thirds of people declare that they would prefer to avoid living in a nursing home in the future [8]. This “institutionalization aversion” [9] would reflect the disutility of nursing home care and the importance of preserving personal identity, privacy, autonomy, and social ties –values often perceived as compromised in nursing homes [10]. Yet, such aging-in-place policies rely on a strong yet largely untested assumption that nursing home care is an inferior good, i.e., it will always be substituted by home care if possible. Indeed, few preference-based studies have analyzed older people’s preferences for home care and nursing home care.

The literature exploring preferences for LTC services faces two main limitations. First, most studies that focused on the identification of preferences explored choices for home care alone [1115] or nursing homes alone [16,17]. To our knowledge, no study has explored preferences in choosing between home and nursing home care, and no study has investigated how the characteristics of nursing homes may drive these preferences. Second, prior work focused on exploring the determinants of nursing home admission choices, such as cognitive impairments, older age, female gender, and the absence of a partner or potential informal caregivers [7,18]. As nursing home admissions are often constrained decisions, these findings do not necessarily reflect individuals’ preferences for home vs. nursing home care.

This article aims to overcome these limitations by examining the trade-off between home vs. nursing home care choices and exploring whether enhancing nursing-home facilities can actually reshape that trade-off, or whether home remains preferred regardless of nursing-home characteristics. We use a discrete choice experiment (DCE), a methodology widely used in the health economics literature, to quantify how specific nursing-home attributes (professional care quality, living environment, proximity, and out-of-pocket) shift LTC choices, by how much, and for whom. We elicit preferences among French adults aged 60 and over who are approaching LTC decisions-making but are not yet severely disabled, and ask them to make choices under scenarios of severe physical or cognitive disability. Preference heterogeneity by socioeconomic and family context is also examined, revealing responsiveness to particular levers and providing actionable guidance for LTC investment and reform.

The paper is organized as follows: Section 2 describes the methodology and DCE design. Section 3 presents the results, drawing on the DCE and qualitative interviews, and section 4 discusses implications.

2. Materials and methods

2.1 The discrete choice experiment

DCEs are a widely used stated preferences method in health economics [19] to elicit older adults’ preferences and trade-offs between care alternatives [20]. In a DCE, each alternative is described by a set of attributes (i.e., characteristics of the option, such as care quality or out-of-pocket cost). Each attribute takes one of several levels, which represent the possible values of that attribute (e.g., low/medium/high quality). Respondents are presented with repeated choice tasks in which alternatives correspond to different combination of attributes levels. Preferences are inferred from observed choices under the assumption that respondents trade off attributes when selecting their preferred option [21]. DCEs require respondents to picture a hypothetical situation in which to make choices. The framing of choice is crucial: it needs to be realistic and well understood by participants to obtain reliable answers. We defined two disability scenarios: one in which respondents were asked to imagine themselves having severe cognitive impairment and the other in which they were portrayed with severe physical impairment (S2 Appendix in S1 File provides a detailed description of each scenario). We used a between-subjects design where each respondent was randomly assigned to one scenario version throughout the questionnaire. The DCE introduced two care configurations: home care and nursing home. While intermediate residential options exist in France (e.g., Résidences autonomie), they are not appropriate in case of severe dependency, which justifies restricting the choice set to the two configurations most relevant under severe loss of autonomy.

Our DCE presented respondents with several alternative bundles combining varying levels of key nursing-home attributes and asks them to select their preferred nursing-home. They completed six choice tasks involving two nursing home alternatives each (Fig 1). First, respondents chose their ‘preferred’ nursing-home among two options with varying predetermined attributes’ levels (‘forced choice’). Then, after each nursing-home task, they made an opt-out decision between the preferred nursing home and staying at home, acknowledging potential unmet needs at home. Each respondent thus made 12 choices. This two-stage format increased the amount of information gathered from choices compared to traditional pairwise choice tasks with an opt-out and allowed for modeling the drivers of opt-in vs. opt-out decisions (nursing home characteristics, contextual and respondent-specific factors). It was designed to elicit conditional preferences for nursing-home features as well as unconditional preferences for nursing home vs. home care. Importantly, this design avoided including a potentially dominant “place of living” attribute (e.g., home vs. nursing home) [2224] known to bias choices because respondents tend to associate nursing homes with severe ill-health or end-of-life, which constrains trade-off analyses with other care arrangements attributes [24].

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Fig 1. Example of a choice task.

Note: The French version of the choice tasks, as seen by the respondents, is in SM B. The version shown here is a U.S.-English translation for illustration, which is why the currency symbol appears as “$” rather than “€”. The upper part of the picture reminds the respondent of the choice frame. The middle part represents the first stage choice between two competing nursing homes. The bottom part represents the second stage choice between the selected nursing home or home.

https://doi.org/10.1371/journal.pone.0345491.g001

We hypothesized that recent scandals about severe care quality breaches (including malnutrition and unmet care needs) that involved private nursing homes in France in 2022 could have impacted respondents’ preferences regarding private nursing homes. We developed two versions of the survey that were randomly assigned to respondents: one in which the word “EHPAD” (the acronym for nursing home in France) was replaced by a more neutral but equivalent expression, “medicalized facility”. By doing so, we aimed to test for a specific aversion to the “EHPAD” among community-dwelling people.

2.2 Selection of attributes and levels

A DCE’s validity and relevance depend on the attributes’ selection and presentation [2527]. We selected our attributes using two sources of information: a literature review of the results of recently published DCEs in LTC, combined with qualitative interviews. The literature review helped identify attributes commonly used to describe LTC alternatives and the range of levels considered (see details in S1 Appendix in S1 File). We used these findings to structure a semi-structured interview guide, while leaving room for respondents to introduce additional considerations (see details in S3 Appendix in S1 File). From October to December 2023, we conducted 21 interviews with people over 60 years (see S3 Appendix in S1 File for a description of the interviewed sample and the interview grid).

Using an inductive approach, we transcribed and thematically analyzed these interviews in NVivo® software [28,29]. The thematic content analysis followed an iterative process, involving identifying recurring themes in textual expressions and coding representative themes, which were progressively organized around thematic axes to build a thematic tree. Our analysis focused exclusively on verbatim references to nursing-home features that could influence the choice between home and nursing home. Four thematic attributes were identified (S3 Appendix in S1 File gathers the corresponding verbatim).

The first key attribute was the facility’s physical and social environment—rooms, common areas, shared activities—which interviewees viewed as shaping both (i) whether the setting can feel familiar and personalizes and (ii) opportunities for everyday social contact. Interviewees prioritized different aspects: food quality and menu choice, the ability to bring personal furniture, room size, access to gardens, organized activities, and friendly interactions. These features were grouped under a single attribute, “equipment, facilities, and atmosphere,” comprising five sub-dimensions: conviviality and atmosphere; size of common areas and rooms; access to gardens; feeling at home; and food quality. This attribute extends the one identified by Milte et al. (2018, 2022), which was limited to “feeling at home in their room or the shared spaces, or if residents have access to gardens” [13,14].

The second key attribute was related to professional care. Participants consistently expressed the need for reassurance about the continuous presence of staff, particularly at night, while emphasizing the importance of preserving personal autonomy and individuality. Their main concerns were the flexibility in care routines, visiting hours, meal choices, and respect for residents’ freedom and decision-making capacity. These elements were synthesized into a “quality of care and professional support” attribute, comprising seven sub-dimensions: punctuality, team size, time dedicated to care, trust-based relationships, caregiver stability, adaptability to individual needs, empathy, and professionalism. This attribute aligns with previous DCEs, highlighting the importance of the quality of professional caregivers’ services [1317,23,24].

The third key attribute was the geographical proximity of the nursing home. Most interviewed people preferred a nursing home near or in the town where they already lived or socialized. A minority would consider relocating, but only to be closer to family for easier visits. We operationalized this as an attribute contrasting the nearest familiar town versus an unfamiliar location. To our knowledge, this proximity framing has not been examined in preference-based studies identified in our literature review (S1 Appendix in S1 File).

Finally, the fourth key attribute was the cost of LTC options. Many interviewees expressed concern that high costs –their out-of-pocket share or the financial burden on relatives– could make nursing homes unaffordable. We therefore included a monthly out-of-pocket (OOP) cost attribute, with levels ranging from €500 to €3,000, calibrated to reflect observed averages in France (around €1,850/month net of public subsidies, which exceeds older persons’ income in 75% of cases) [30].

All attributes and their levels are shown in Table 1. For the two quality attributes –(i) equipment, facilities and atmosphere and (ii) professional services and patient care–, respondents selected the three most essential subcomponents within each list: (i) conviviality and atmosphere; size of common areas and rooms; access to gardens; feeling at home; and food quality; (ii) punctuality, team size, time dedicated to care, trust-based relationships, caregiver stability, adaptability to individual needs, empathy, and professionalism. These follow-up measures let us identify which specific levers within each compound attribute drive choices, and link them to actionable investments (e.g., garden upgrades, dining services, staffing continuity, time-on-task, training in empathy, and person-centered care). All attributes were tested using think-aloud in 4 pre-pilot cognitive interviews [31]. The questionnaire was modified based on feedback from the pre-pilot interviews (S3 Appendix in S1 File details the changes made following the interviews).

2.3 Experimental design

A total of 160 combinations of attribute levels were generated in a full factorial design. We built a D-efficient design in two steps. First, we defined a fractional factorial orthogonal design with 36 alternative nursing homes randomly blocked into three questionnaire versions of six pairwise choice tasks each (2 alternatives per choice task). Second, we collected prior values from 100 respondents from a pilot survey, and used the prior derived from a multinomial logit model to build a D-efficient design of 36 unlabeled alternatives (S4 Appendix in S1 File details the priors, the 36 choice tasks, and the correlation matrix between attributes). The design was coded using the dcreate package on STATA® 2023 (Hole, 2015), which uses the modified Fedorov algorithm to optimize the search of candidate sets [32].

2.4 Data collection

The survey was administered online in France between July 1 and the September 29, 2024, using the quotas sampling method to obtain a representative sample according to age group, gender, region (NUTS2 –Nomenclature of territorial units of statistics, defined by Eurostat–), and income. Sampling and administration of the survey were conducted by DYNATA, an online multi-panel company. Respondents of the survey were members of Dynata’s French panelist who received an invitation to the survey and accessed the study link. At the time of filedwork, Dynata’s French panel included approximately 102,480 members aged 65 + . 83 written informed consent and received a detailed information letter providing the benefits of participating in the research, including early access to the results, and voucher incentives. Ethics approval was obtained from the University XX Ethics Committee (Project no: 2024-23-Authors). The survey included socio-demographic questions, opinions regarding home care and long-term care, behaviors and values (e.g., risk aversion, foresight, trust, anticipation of dependency, present bias, altruism, and family relationships), health status, insurance coverage, and the DCE module (at the beginning of the survey).

2.5 Statistical analysis

Our main dependent variable was the second stage choice between entering the selected nursing home or staying at home (see Fig 1). This outcome was binary and longitudinal, with six observations per respondent. To investigate the drivers of the nursing home vs. home care trade-offs, we estimated a random intercept conditional logit (CL) model of the probability to enter the nursing home, assuming that the decision is influenced by a random utility function Uni (where n denoted the respondent and i the selected nursing home in the forced-choice task). Utility was decomposed into a deterministic utility Vnt and a random (unobserved) component ni as follow:

(1)

where represented the levels of each selected nursing home i attributes and denoted each attribute’s impact (weight) in the decision, while wa the random intercept, representing the respondent-specific propensity to choose to enter the nursing home over the six repeated decisions. Various Models were estimated, including the equipment and care quality rating and out-of-pocket cost, using categorical, continuous, and quadratic specifications, and the Model with the highest BIC was finally retained (S6 Appendix in S1 File details each model’s results). Categorical coding was retained in two forms: 1/ dummy coding, where each level was compared to the worst level (baseline), and 2/ stepwise coding, where each level was compared to the previous one to capture incremental effects.

We computed average marginal effects on the probability of entering the nursing home in all Models. We also calculated the attributes’ relative importance by dividing the attribute-specific level range (e.g., the difference between the highest and the lowest coefficient for the levels) by the sum of all attributes’ level ranges [33]. The final score was then multiplied by 100 for interpretation as a percentage, and attributes were ranked by order of importance on the 0–100 scale. All Models were estimated using 15,906 choice observations (2,651 respondents each making six choices) using Stata® software (xtlogit command).

In a second step, we used a latent class (LC) logit model to investigate preference heterogeneity and to identify subgroups of respondents with similar preference patterns [34,35]. The LC model was estimated using the Expectation-Maximization (EM) algorithm in the flexmix package in R, which handles estimating a finite mixture of logit models. Because the number of latent classes is not a parameter to maximize in the EM algorithm, we compared the BIC and AIC criteria across several models with varying classes ranging from 2 to 8. The four-class model was selected to achieve the highest goodness-of-fit model (BIC = 11302.67) (see S8 Appendix in S1 File for a detailed comparison of each model’s goodness of fit). Then, each respondent was allocated to a class based on their highest predicted probability, and respondents’ characteristics were compared using chi-square tests.

Note that our quantitative analysis was completed by an in-depth analysis of the qualitative material generated from the 21 audio-recorded interviews conducted before the experiment (S3 Appendix in S1 File provides details on the interviews). Verbatim explanations were coded inductively, allowing us to identify recurring motives and contextual factors influencing preferences and key decision-making rationales.

3. Results

3.1 Descriptive statistics

Of the 8,488 panel members who accessed the survey link, 3,836 met the inclusion criteria, provided informed consent, and answered the first question after consent. Among these eligible respondents, 950 dropped the survey before completing the questionnaire (25% dropouts), most often during the DCE module (83%) (see S5 Appendix in S1 File 5 for further details on the dropout sample). This observed dropout rate was within the range reported in web-based DCE studies, which commonly report dropout rate around 10–25% depending on task burden and design [36]. For the main analysis, we restricted the sample to the 2,651 respondents who answered all relevant questions—excluding those who selected “I do not want to answer”—for the variables included in the main model (i.e., age, relationship status, gender, income, housing type, rural or urban residence, number of children, experience with care, and presence of Alzheimer’s disease in the family). The average completion time was 29 minutes (median time: 20.77 minutes, minimum: 9.94 minutes).

Table 2 presents some key descriptive statistics for the sample. Of the 2,651 respondents (52.6% women), 56% were under 70, and 22% were aged 75 or over. Almost three-quarters lived with a partner (71%), and 82% had at least one child, among whom 64% lived nearby. Regarding housing, 68% lived in a house (32% in an apartment), only 21% reported fully accessible accommodations, and 24% resided in rural areas. There was a high prevalence of homeownership (76%), while 24% rented. Regarding caregiving experience, which informs about the acquaintance with care decisions, 68.5% were or had been caregivers themselves for an older relative, and 21% had or have a parent or grandparent diagnosed with Alzheimer’s disease. Most respondents had visited a relative in a nursing home before, and 28.2% never did so in the last 5 years. Regarding discrete choice patterns between nursing home and home care, 46% selected the nursing home at least once out of six choice tasks. Besides, 9.3% consistently chose the nursing home entry while 54% consistently chose to remain at home irrespective of the nursing home’s characteristics.

Finally, over a third of the sample (36,5%) changed their decision at least once and thus were responsive to variations in nursing home characteristics. In the follow-up items on what “quality” means, respondents most often ranked –on the professional care side– empathy and savoir vivre, trust-based relationships, and time spent on care among their top three elements. For the living environment, “feeling at home” was the most frequently prioritized, followed by food quality and overall conviviality and atmosphere.

3.2 Home vs. nursing home trade-off

3.2.1 Quantitative results.

The results of the conditional logit model are displayed in Fig 2 (see S7 Appendix in S1 File for coefficient estimates). First, all nursing home attributes’ levels significantly influenced the decision to choose institutional care over home care (Fig 2, panel A). The most influential attribute was the quality of care (34% of overall weight), followed by the quality of equipment (29%) and out-of-pocket expenses (27%). Geographical proximity of the nursing home also plays a role, though of lesser importance (10%).

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Fig 2. Random-effect estimations.

Results of random-intercept logit model (N = 2651 individuals). The detailed coefficients are showed in SM G. In the dummy coding model (panel A), the reference categories for each attributes were poor rating (equipment-atmosphere and professional care attribute), nursing home not in closest town, and €500 out-of-pocket (OOP) cost.

https://doi.org/10.1371/journal.pone.0345491.g002

Improving the quality of care from poor to excellent increased the probability of choosing nursing home care over home care by 13 percentage points (see S7 Appendix in S1 File for more details). A similar improvement in the quality of facilities and atmosphere increased this probability by 11 percentage points. Conversely, raising out-of-pocket expenses from €500 to €3,000 per month reduced the probability of choosing a nursing home by 10 percentage points.

Panel A of Fig 2 (dummy variable coding) shows diminishing marginal returns to quality improvements: utility gains were smaller when moving from “good” to “excellent” than from “poor” to “good” with overlapping confidence intervals. Panel B (stepwise coding) confirms that the additional effect of moving from good to excellent quality yielded smaller utility gains for the two attributes on equipment and care quality. It also reveals that the highest utility improvements came from changes from average to good quality.

To assess whether opt-out alternative is behaviorally meaningful (i.e., anchored in respondents’ circumstances rather than reflecting random choice), we re-estimated the random-intercept logit model including a broad set of individual controls (Table S8, Appendix 7 in S1 File). The marginal effects of the DCE attributes are very similar to the baseline specification without controls (Table 7 in S1 File). This suggest that conclusions regarding the relative importance or care quality, living environment and equipment, proximity and out-of-pocket costs are robust. Several individual characteristics significantly predict choices in expected directions –most notably age 75 + , female, having no recent visit in a nursing-home, and attitudes toward future disability– supporting the interpretation that opt-out choices are related to respondents’ characteristics. These individual-level pattern are examined in greater detail in the latent class analysis below.

Results of the four-class LCM (Table 3) highlight substantial preference heterogeneity for long-term care configurations and varying sensitivity to nursing home attributes. Class 1, comprising 11.5% of the sample, gathers respondents who almost always chose nursing home entry (81% always selected it, and 19% selected it on average 5 times). Within Class 2 – the largest, comprising 1,533 respondents (58% of the sample) – a vast majority (94%) systematically preferred home-care configuration, while the remaining 6% chose it nearly 5 times out of 6. These two classes were largely insensitive to nursing homes’ attribute variations; thus, conditional logit models (attributes’ impact) were not estimated for these two classes. In Classes 3 and 4, respondents are responsive to varying features of the nursing homes. Respondents in Class 3 (18% of the sample) were overall more favorable to home care (2/3 of choices). They were highly sensitive to all attributes, especially equipment quality and cost (both accounting for 64% of overall attribute importance). Therefore, institutional care was considered only under strict quality and cost conditions. Respondents in Class 4 (12% of the sample) were more favorable to a nursing home admission (selected in more than half of the time), but only when a minimum quality of professional care was ensured. For this group, care quality alone accounted for nearly half (49%) of the overall attribute’s importance. Based on these results, the four classes were qualitatively labelled: “Unconditional nursing home respondents” (Cl.1), “Unconditional home-care respondents” (Cl.2), “Home-preferring selective respondents” (Cl.3), “Minimum-care-quality driven institutionalizers” (Cl.4).

Differences across latent classes were explored using chi-square and t-tests, and further examined through a multinomial logistic regression, using Class 2 (“Unconditional home-care respondents”) as the baseline (most dense) category (see Table 4 and S8 Appendix in S1 File for more details). “Unconditional home-care respondents” (Cl.2) were older, less likely to consider the prospect of future disability, and to have ever visited a relative in a nursing home. Compared to this class, respondents who were less averse to nursing homes (Cl.1 and Cl.4) were more likely to be males, to have higher salaries or pensions, and to have (had) a parent or grandparent with Alzheimer’s disease. Furthermore, randomization into the “medicalized facility” treatment (instead of “EHPAD”, the French widely-used acronym for nursing home) increased the likelihood of preferring a nursing home. Compared to Cl.2 respondents (reference class), “Unconditional nursing home respondents” (Cl.1) were more likely to live in an area with a minimum number of nursing home equipment, to have fewer children, a higher education degree, and to be or have been caregivers themselves. Compared to this reference class, “Minimum-care-quality driven institutionalizers” (Cl.4) were more likely to live in a flat (rather than a house), to be tenants (rather than owners), and to anticipate living older. They were less likely to be able to count on their children to help them in case of disability. Finally, compared to Cl.2, “Home-preferring selective respondents” (Cl.3) were more likely to have more children but were less likely to be able to rely on their children in the event of dependency. The couple scenario presented before each choice task (living as a couple at the time of the choice or no longer living as a couple) does not influence which of the four classes people belong to. In other words, people who are still in a couple at the time of the choice will not necessarily choose to remain at home more systematically.

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Table 4. Description of respondents’ profiles, by latent classes.

https://doi.org/10.1371/journal.pone.0345491.t004

3.2.2 Comparison between quantitative and qualitative results.

Socio-demographic context and family support. The interviews shed light on the role of children and spouses in care arrangement trade-offs. Although our DCE results suggested that the number of children or their proximity had limited influence on stated choices, respondents’ narratives pointed to a more nuanced role of family. Many were reluctant to rely on their children for daily care. They feared burdening their children, who often combined work and family life with childcare responsibilities. Occasional support (e.g., shopping or administrative help) was viewed as acceptable but respondents generally did not see children as substitutes for professional care when needs became intensive or involve personal care. At the same time having children nearby was often valued for emotional support and social contact, as it could reduce loneliness and thereby reinforce the appeal of remaining at home.

“But afterwards, I’d go into a nursing home, I’m not going to bother my daughter” (PAF13)

[Could you count on your son to help you if needed?]” Every day I couldn’t, no, that’s not possible, he wouldn’t be able to do his job or anything. I’m here, he has four children, he has a wife, well, it’s impossible.” (PAF15)

“They’re very present [her children], they’ll probably be there to help me if I have a computer problem or if I need groceries. But they won’t be able to come and help me every day” (PAF14)

“We’re indeed isolated; we’re not in town for shopping, but we still have our son XX, who lives nearby now and can always help us, do the shopping. It’s not like we’re all alone, completely alone.”(PAF02)

The presence of a spouse also played a crucial role, while not being a significant factor in quantitative analyses. Couples often acted as mutual caregivers and provided emotional support, making home care more feasible. Respondents indicated that their preferences would likely shift after the death or health decline of a partner.

“I think we’ll decide when one of us is gone. The last one standing will make the decision. As long as we have two, we’ll stay home. When there are two of us, there’s always one who’s in better shape than the other. So I think we’d still be better off at home. And above all, when two of us exist, we’re not isolated.” (PAF02)

“The real problem is if my wife’s illness gets worse, it’s going to cause problems. I’ll be here alone the day she has to go to a specialized institute. It’s also going to cost a lot of money. I could handle it, but that means I need someone else to help me a lot more. Or else, I’ll be the one to leave. She won’t stay here alone, she can’t.” (PAH09)

Health status. Quantitative results showed that expecting future limitations or living to an old age increased the likelihood of choosing a nursing home, whereas the type of limitation presented in the hypothetical scenarios (cognitive vs. physical) did not significantly shape the preference. One likely explanation is that both scenarios described severe dependency, leaving limited room for respondents to differentiate between impairment types. Interviews supported this result, highlighting that the severity of disability (e.g., being bedridden, falling frequently, or not being able to wash themselves or get dressed alone) was the main driver of institutionalization decision, rather than whether limitations were cognitive or physical.

“If the children are worried that I’ll get lost somewhere or forget to turn off the gas, then yes, I’ll think about it [the nursing home solution].” (PAF01)

“I think you really have to be bedridden to be in a nursing home. If you can’t move, you can’t do anything. Yes, of course”. (PAF06)

“It’s a solution [nursing homes] that is indeed possible when you are extremely dependent, when you need help to wash yourself. I think at some point, there’s no choice.” (PAF14).

Familiarity with the LTC system. Quantitative results showed that caregiving experience, experience in visiting relatives in nursing homes, or experience with Alzheimer’s disease within the family increased the likelihood of considering nursing home entry. During the interviews, respondents often referred to a relative in a nursing home to justify the positive and/or negative aspects of nursing homes. Experience in caregiving seems to play an important role, although it is difficult to disentangle a generational or experience effect as a caregiver. One of the interviewees was herself a caregiver for her mother after she suffered a fractured femoral neck. She felt it was natural to help her mother and to do everything she could to prevent her from going into a nursing home. In contrast, for herself, she would prefer to go into a nursing home and not be a burden on her children.

“It never occurred to me to move her [her mother] to a nursing home. [...] For me, yes, I don’t want to be a burden on my children in general. I don’t want to have to rely on them.” (PAF10)

Representations and characteristics of nursing homes. All included nursing home characteristics played a key role in shaping preferences, though not all respondents reacted to variations in the selected attributes. Qualitative work supports this result by revealing that changing one or two nursing home attributes cannot alter decisions. There is a considerable effort to be made to improve the way nursing homes are represented and to reinvent nursing homes that are more humane and attractive. The most common criticisms were the depressing atmosphere, lack of social engagement, and concentration of highly dependent individuals. Many rejected the idea of entering a nursing home as they are currently known, even if they were open to other forms of shared living with peers. Quantitative results supported the assumption that using the acronym “EHPAD” rather than “medicalized facility” generated greater fear and suspicion among respondents. Qualitative work suggested smaller facilities, where people can participate in community life and where individual freedoms are respected (eating when you want, etc.).

“The nursing home here is old-fashioned. It hasn’t changed since my mother went there. Even today, there are still rooms for two.” (PAF07)

“I don’t see myself surrounded by elderly people who are worse than me, even like me.” (PAF04)

“When you arrive [at a nursing home] and you see them all lined up in a row, I have this image in front of my eyes, frankly, and... it’s not a happy sight.” (PAF13)

“I have a friend who lives in a house with about 8-10 other people, and they all share their lives and cook together. She brought her furniture into her room. It’s something I could consider” (PAF02)

“I want to be free, independent. If I feel like eating at 2 p.m., I eat at 2 p.m.” (PAF11)

4. Discussion

In the context of population ageing, this study provides new evidence on LTC services preferences among French community-dwelling adults aged 60 and over. While the dominant policy narrative in France assumes a strong preference for ageing at home, our findings reveal a more nuanced picture. In situations of severe dependency, as depicted in our DCE, nearly half of the respondents prefer entering a nursing home at least once across six different situations, especially when key quality and affordability criteria are met. This underscores the need to move beyond a simplistic home vs. institution debate. Targeted improvements in nursing home environments could make institutional care a more acceptable option for many older adults.

Moreover, we find significant preference heterogeneity and document the key drivers underpinning care mode choices. Individuals less averse to nursing homes tend to be younger, male, and expect to live longer. In contrast, strong aversion to nursing homes appears associated with limited exposure and knowledge of LTC: individuals who have never visited a nursing home, who struggle to envision their dependency, or who do not have experience with illness and caregiving. Among those with a stronger preference for nursing homes, we identify two distinct profiles: one consistently prefers institutional care, likely due to the absence of daily support (e.g., single men) or to avoid burdening family members, especially when they have past caregiving experience and anticipate a long life. The other group exhibits conditional preferences, influenced by nursing home characteristics. In our sample, this profile represents 36.5% of respondents. This group, composed primarily of higher-income male tenants, appears very responsive to policy interventions to improve the sector. In particular, improvements in professional care quality (especially the relational dimension of care) and in equipment and amenities (especially more home-like environments) substantially increase the likelihood that these respondents consider nursing homes as an acceptable option.

Our study faces three main limitations. First, the results are based on stated preferences elicited through hypothetical scenarios, which may be subject to hypothetical bias and may not accurately predict the real-life choices of respondents. We followed state-of-the-art practices to reduce the risk of hypothetical bias. Our extensive preliminary qualitative work combining semi-structured interviews with cognitive interviews (using think-aloud) ensured that all attributes were understood and relevant, thus enhancing the face validity of our approach [37]. Nonetheless, it remains challenging for respondents who are not yet severely disabled to anticipate preferences under severe dependency. Present bias optimism bias, or misperceptions about future needs and affordability may have influenced choices, and the direction of any resulting bias cannot be determined.

Second, using an online survey panel may introduce a selection bias. Whilst the sample is broadly comparable to the French population aged 60 and over in terms of age distribution, gender, income, and region, we cannot rule out self-selection regarding other unobserved characteristics. Indeed, online surveys require respondents to be computer-literate and may thus overrepresent individuals with higher socioeconomic status. Latent class model results allow understanding how various socio-economic characteristics shape preferences for care arrangements.

Third, our design involved a trade-off between realism and cognitive burden. In principle, DCEs can incorporate alternative-specific attributes and directly compare options such as home care and nursing homes. In practice, however, when alternatives differ on many dimensions, making both profiles equally detailed (e.g., specifying type and intensity of home care services, coordination, costs, home adaptations, etc.) rapidly inflates task complexity and degrades response quality. Our pre-tests showed that richer home-care descriptions substantially increased cognitive burden for respondents. We therefore opted to keep the nursing-home attributes detailed while modeling the home option’s baseline utility with respondent background (housing type, urban/rural, disability-adapted housing) and treating “staying at home” as an opt-out after each nursing-home choice. To mitigate what remains unobserved or more holistic (symbolic meanings of “home” or “institutions”), we complemented the DCE with semi-structured interviews to elicit decision logics that cannot be modeled without excessive task complexity. Even with this design, the DCE remained cognitively demanding. Notably, 83% of respondents who dropped the survey did so during the DCE module, with attribution somewhat higher among older respondents and those with fewer economic resources (see S5 Appendix 5 in S1 File for further details on the dropout sample). This attrition is unlikely to have compromised the representativeness of the final sample, as quota targets for sex, age, income and region were met. Still, each choice task required respondents to simultaneously project themselves into a situation of severe dependency, a future household context, and the care alternatives described in the DCE. This cognitive load may have reduced respondent’s ability to incorporate some contextual factors–such as couple life situation or the limitation type (cognitive versus physical)– thereby contributing to their limited influence on the stated trade-off between home-care and nursing-home care, despite their prominence in studies of observed institutionalization trajectories and determinants of home-care use [20,38,39].

Our results have several policy implications. Public investment should focus on what people value most, particularly for those whose choices are responsive to nursing-home characteristics, representing 36.5% of our sample. On care quality first, investments should prioritize training more professionals in interpersonal skills –empathy, savoir-vivre, trust-building– and allocating more time per resident. Then, on the living environment, improving food quality and upgrading rooms and commons areas (furnishings, building design) could create a more “home-like”, convivial setting. These concrete features shift preferences toward institutional care. Reducing out-of-pocket expenses and ensuring territorial equity in facility availability also appear to be effective in attracting the elderly, aligning with prior findings [40,38]. Such improvements could lead more than one third of older adults (36.5% in our sample) to choose nursing-home rather than home care when faced with severe dependency. This suggest that aversion to institutional care is, for many, not fixed but conditional on quality and daily-life conditions.

Our results support the idea that nursing homes should continue to fulfill essential roles and could become more acceptable and desirable options through public investment. Recent studies point the same way: most adverse effects associated with nursing home entry (e.g., loneliness, depression, anxiety) are usually temporary and concentrated in the initial months [39]; and nursing homes may prevent specific risk factors associated with mortality, such as cognitive decline and Alzheimer’s disease [41]. By contrast, substituting nursing home care for home care increases the risk of hospital admission, intensifies burdens on informal caregivers, and fails to generate cost savings for the state [42,43]. These considerations reinforce the need for targeted investment in the nursing home sector.

Supporting information

S1 File.

S1 Appendix: Literature review for disabled persons and LTC configurations. S2 Appendix: Scenario and choice tasks presentation. Figure S2: Choice tasks presentation. S3 Appendix: Qualitative phase. Table S3.A: Characteristics of people surveyed for the qualitative stage. Table S3.B: Interview grid. Table S3.C: Thematic tree of interviewees’ expectations for nursing homes. S4 Appendix: Experimental design. Table S4.A: Matrice correlation for nursing home design. Table S4.B: 36 choice sets of nursing home DCE. S5 Appendix: Data sample. Table S5.A: Age group target quotas. Note: Eurostat (2023). Table S5.B: Regions target quotas. Note: Eurostat (2023). * « Régions Ultrapériphériques françaises »: Guadeloupe, Martinique, France Guyane, La Réunion, Mayotte, Saint-Martin. Table S5.C: Income target quotas. Notes: INSEE data (admin data, public and private sector combined; no age criteria): 1st decile = 1440; 1st quartile = 1680; Median = 2095; 3rd quartile = 2765; 9th decile = 3765. Furthermore, according to the 2010 Wealth Survey, median salary levels are not significantly different between those under and over 50. However, salaries fall slightly from the age of 65. Table S5.D: Dropout sample. Note: *The dropout sample includes individuals who met the inclusion criteria, provided informed consent, and answered the first survey question after consent, but discontinued the survey before completing the questionnaire. S6 Appendix: Specifications tests. Note: Standard errors in parentheses. * p < 0.10, ** p < 0.05, *** p < 0.01. S7 Appendix: DCE Results. Table S7.A: Random-intercept logit model. Note: Coefficient; Standard errors in parentheses. * p < 0.10, ** p < 0.05, *** p < 0.01. Table S7.B: Random-intercept logit model with individual controls. Note: Coefficient; Standard errors in parentheses. * p < 0.10, ** p < 0.05, *** p < 0.01. S8 Appendix: Latent class logit models. Table S9.A: Model goodness of fit results. Note: AIC = Akaike information criterion; BIC = Bayesian information criterion. Table S9.B: Latent class estimation. Table note: Values are shown for each latent class as n (%) for categorical variables and mean (SD) for continuous variables. The columns labeled “1 vs 2”, “1 vs 3”, “1 vs 4”, “2 vs 3”, “2 vs 4”, and “3 vs 4” report pairwise p-values for differences between classes (χ² tests for categorical variables; two-sample t-tests for continuous variables). For example, the proportion of women was 45.42% in Class 1 and 55.45% in Class 2, and this difference was statistically significant (p < 0.001). Table S9.C: Multinomial logit. Note: Standard errors in parentheses. * p < 0.10, ** p < 0.05, *** p < 0.01.

https://doi.org/10.1371/journal.pone.0345491.s001

(DOCX)

Acknowledgments

The authors would like to thank Anouk Ruer for exceptional research assistance as well as Joan Costa-i-Font for feedback on survey development. We thank all participants to the Bordeaux 2nd Welfare and policy Conference; Lola (lowlands Health Economists’ Study Group) conference, Ermelo; Beta seminar University of Strasbourg; Erasmus Choice modeling seminar, Rotterdam; AgingUP! chair international conference on aging, Paris; and especially Agnès Gramain, Florence Jusot, Jérôme Wittwer, Julien Bergeot, Louis Arnault, Jorien Veldwijk and Pieter Backx for useful remarks on previous versions of the paper.

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