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Impact of occupational stress on healthcare workers’ family members before and during COVID-19: A systematic review

  • Sahra Tekin ,

    Roles Conceptualization, Formal analysis, Methodology, Software, Validation, Visualization, Writing – original draft, Writing – review & editing

    sahra.tekin.20@ucl.ac.uk

    Affiliation Division of Psychiatry, University College London, London, United Kingdom

  • Helen Nicholls,

    Roles Methodology, Software, Writing – review & editing

    Affiliation Division of Psychiatry, University College London, London, United Kingdom

  • Dannielle Lamb,

    Roles Methodology, Visualization, Writing – review & editing

    Affiliation Department of Applied Health Research, University College London, London, United Kingdom

  • Naomi Glover,

    Roles Conceptualization, Supervision, Writing – review & editing

    Affiliation Division of Psychiatry, University College London, London, United Kingdom

  • Jo Billings

    Roles Conceptualization, Investigation, Methodology, Supervision, Writing – review & editing

    Affiliation Division of Psychiatry, University College London, London, United Kingdom

Abstract

We aimed to explore the experiences, needs, and mental health impact of family members of healthcare workers (HCWs) before and during the COVID-19 pandemic. Eleven quantitative and nine qualitative studies were included in this review. Based on the narrative synthesis, we identified five outcomes: ‘Mental health outcomes’, ‘Family relationships, ‘Coping skills and resilience’, ‘Quality of life and social life’, and ‘Practical outcomes’. Our findings indicated that there was a high risk to the mental health and well-being of families of healthcare workers both before and during the pandemic. However, with the COVID-19 pandemic, some experiences and mental health issues of families were worsened. There was also a negative association between working long hours/shift work and family relationships/communication, family social life, and joint activities, and family members taking on more domestic responsibilities. Families tended to use both positive and negative coping strategies to deal with their loved one’s job stress. Organisations and support services working with people in health care work should consider widening support to families where possible. With this understanding, HCWs and their families could be supported more effectively in clinical and organisational settings.

Trial registration: Systematic Review Registration Number: CRD42022310729. https://www.crd.york.ac.uk/prospero/display_record.php?ID=CRD42022310729.

1. Introduction

There were almost 1.3 million healthcare workers (HCWs) in the UK in 2023 [1], and in 2020, 65.1 million HCWs worldwide [2]. Due to the nature of healthcare work and associated risk of exposure to traumatic stress such as high rates of morbidity and mortality of patients [3], HCWs are at risk of developing mental health issues such as depression, anxiety, and PTSD [4]. Occupational stress amongst HCWs long preceded the COVID-19 pandemic, for example, a pre-COVID-19 review study, found HCWs experienced burnout, distress, anxiety, and psychosomatic symptoms [5]. Similarly, an earlier study found that HCWs who experienced burnout reported lower self-rated physical health (such as back and neck pain), greater sleep disturbances and impaired memory [6].

Similar findings have been seen since the COVID-19 pandemic, with a systematic review of experiences of HCWs during the COVID-19 and previous pandemics showing that long working hours, limited resources and unsocial shifts were significantly challenging for HCWs’ psychosocial wellbeing [4]. Long and inflexible working hours, unsafe or poor working conditions, low pay, and limited support from colleagues and supervisors have been shown to increase the risk of mental health issues at work [7]. Based on recent literature, the prevalence of occupational PTSD among emergency medical service (EMS) workers who have experienced work-related trauma, is estimated to be 8.4–41.1%, although estimates vary due to differences in the description of PTSD, type of traumatic event, exposure period, and differences in occupation [8].

Research has consistently shown that social support is one of the key protective factors against the development of PTSD [9,10]. Workers from high-risk jobs may seek support from their families. However, this support can come at a cost. Exposure to trauma at work and PTSD impact not only the mental health and well-being of individuals exposed when those individuals come back home and share their traumatic work experiences with their families, this may also affect their families negatively [11].

As yet, there has been relatively little research into the impact of occupational stress on HCWs families and no previous synthesis of what literature is available. Wider literature, however, highlights the difficulties that can be experienced by families of other high-risk workers such as police officers and firefighters. Findings of a recent systematic review of the experiences of families of emergency responders with PTSD highlight that families of emergency responders with PTSD can experience vicarious and secondary trauma [12]. Researchers reported that spouses of first responders were overwhelmed because of the increased domestic responsibilities and their new “carer responsibilities” [13]. Similarly, spouses of law enforcement officers reported that they may experience nausea, intrusive thoughts, anxiety, and physiological symptoms such as shaking, after listening to what their law enforcement spouses had experienced after a traumatic event at work [14]. Regehr et al., [15] highlighted that spouses of firefighters were keen to support their firefighter partners psychologically, but that this had a negative impact on their own wellbeing and increased their worry. According to Uchida et al., [16], children of World Trade Centre responders in 2001, tended to experience behavioural problems such as fearful/clingy behaviours.

There is, to date, little research on HCWs at high-risk of being exposed to trauma at work, and very little consideration of their families, despite the consistently demonstrated benefit of familial social support, and potentially detrimental impact of occupational stress on families. In this review, we aimed to explore the impact of occupational stress and exposure to trauma on HCWs’ families by systematically reviewing existing primary research and synthesising findings across the literature. Additionally, we aimed to provide insight into the experiences and mental health of families of HCWs before the COVID-19 pandemic and during/after the pandemic.

2. Method

2.1. Study design and registration

The systematic review protocol was registered on the NIHR’s International Prospective Register of Systematic Reviews (PROSPERO) with the registration number “CRD42022310729”. We adhered to PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-analyses) guidance throughout this review [17].

2.2. Search strategy

We conducted a systematic literature search using the following electronic databases: Medline(Ovid), PTSDpubs, PsychINFO(Ovid), EMBASE(Ovid), and Scopus. Initial literature searches were completed between July 2022 and August 2022 and updated between August and September 2023.

Key words related to the research questions were organised based on the SPIDER tool. Alternative terms were detailed to include database-specific topic titles and Medical Subject Headings. The key search terms are listed in Table 1. (For the full list of search terms see Supporting Information 1 in S1 File. The results from the database searches were imported to reference management software EndNoteX9, and duplicates were removed. Backwards and forwards citation searching of included papers was also conducted to identify other potentially relevant papers.

2.3. Eligibility criteria

Articles were included based on following criteria: a) peer-reviewed published qualitative, quantitative, or mixed method studies written in English or Turkish; b) either comprised of a sample which identified its population as HCWs who talk about their families’ experiences, needs, mental health, wellbeing, and/or their family life, or comprised of a sample which identified its population as families of HCWs; c) research that focused sufficiently on the impact of occupational stress on families of HCWs in terms of family life (family relationship, family cohesion, interpersonal relationships, family and social support), mental health (vicarious trauma, secondary trauma, post-traumatic stress disorder, stress-related disorders, compassion fatigue, burnout) and/or wellbeing of families (coping, happiness, marriage satisfaction, domestic responsibilities, impact of work schedule and shifts), and their needs and experiences as families of those in healthcare work.

Articles were excluded if: a) they did not focus on the HCWs’ family members’ mental health, wellbeing and/or experiences; b) they did not focus on the impact of occupational stress experienced by HCWs on their families; c) studies were related to other high-risk occupational group workers’ families; d) they were written before 1980.

We excluded studies prior to 1980 due to PTSD first being recognised as a diagnosis in the DSM III in 1980, and to capture more relevant research on the nature of modern working across the last 40 years.

2.4. Data extraction and quality appraisal

The following information was extracted where available: Authors, date of publication, country, study design, type of qualitative/quantitative analyses used, sample size, (if specified) HCWs’ role, relationship with HCW, and main findings, including themes identified in the qualitative and mixed methods research.

We appraised the quality of studies using the Critical Appraisal Skills Programme (CASP) checklist [18] for qualitative studies and Appraisal tool for Cross-Sectional Studies (AXIS) [19] for cross-sectional studies. Additionally, AMSTAR checklist [20] was used to evaluate the quality of this review and the results showed that this review is a high-quality review (See Supporting Information 2 in S1 File).

2.5. Synthesis

In this review we have used narrative synthesis to organise our findings. Neither meta-analysis nor meta-synthesis were applicable for this study because of the wide variability of studies in relation to study design, types of relationships between family members and HCWs, and outcome measures. The evidence was narratively synthesised by following Popay et al.’s [21] approach. According to Popay et al., [21], there are four main elements in a narrative synthesis:

a)Developing a theoretical model: In our review study, we determined our research questions, and we provided information regarding the inclusion and exclusion criteria to address this element.

b) Developing a preliminary synthesis: In this stage, the aim is to provide preliminary findings of the included studies. Popay et al., [21] point out different tools and techniques during stage. In this review, we preferred to use “translating data; thematic analysis” [22,23], because we aimed to examine the findings of both qualitative and quantitative studies focusing on the experiences and mental health of healthcare professionals’ families in terms of the similarities and differences. A list of potential preliminary codes and themes were generated from the findings by ST. At research meetings, these preliminary codes and themes were discussed based on the feedback from the research team, themes were improved, and final themes were determined.

c) Exploring relationships in the data: In order to explore the relationship in the findings, we used a conceptual mapping technique [24]. In this stage, ST re-read all the themes and findings of the included studies and compared and contrasted them based on their similarities and differences.

d) Assessing the robustness of the synthesis: According to Popay et al., [10] for robustness, the quality of the included studies and the trustworthiness of the synthesis are significant. In order to assess the quality of the included studies and enhance the trustworthiness of the review; we completed quality appraisals for each included study. To minimise bias, all researchers were included in different stages. Two researchers (ST and HN) independently completed the title/abstract and full-text screening. During the synthesis, ST analysed the data and discussed the results with JB, and NG and DL re-read the manuscript and provided feedback.

3. Results

3.1. Study selection

From database searches, we identified 16,984 articles (from July-August 2022 search) and 2345 articles (from September 2023 search). After deduplication, the abstracts and titles of 14,332 articles were screened by ST, and a subset (N = 700) were independently screened by HN. We excluded 14,099 articles that were not relevant to the research questions. Based on our eligibility criteria, ST completed full-text screening of 233 articles and HN independently reviewed 40 articles. At this stage, 218 articles were excluded for the following reasons “not related to HCWs (n = 9)”, “not focusing on families (n = 68)”, “not focusing on the impact of occupational stress on family members (n = 43)”, “not peer-reviewed (n = 42)”, “written before 1980 (n = 4)”, “review studies (n = 11)”, and “related to other high-risk occupational group workers and/or their families (n = 41). An additional 5 records were identified through backwards and forwards citation tracking. In total, 20 articles were included in our review. Fig 1. shows a PRISMA Flowchart of the process of the screening and selecting included studies. (See Fig 1. PRISMA Flow chart of study selection, and see Supporting Information 3 for PRISMA Checklist in S1 File).

3.2. Study characteristics

Study and sample characteristics of the included quantitative and qualitative studies are shown in Tables 2 and 3, respectively. Eleven studies were quantitative designs [2535] and nine were qualitative [3644]. Of the 20 papers, five studies were based on participants in North America (USA and Canada) [32,34,36,37,43] eight in Asia (Iran, Hong Kong, China, and India) [2629,31,33,35,38], five in Europe (UK, Sweden, Italy, Turkey, and France) [25,30,4042], and two in Australia and New Zealand [39,44]. Fifteen studies focused on the experiences and mental health issues of families of HCWs during the COVID-19 pandemic. Five studies focused on the experiences of families of HCWs regardless of the COVID-19 pandemic [34,36,37,42,44]. Three studies directly focused on nurses [28,35,41], two on doctors [26,44], and four on EMS workers such as paramedics and ambulance service workers [32,34,36,37]. Five studies were related to spouses and partners of HCWs, one was related to children, and fourteen studies focused on the families and close friends of HCWs together. The smallest sample size was five [42] and the largest sample size was 39 [39] amongst the included qualitative studies. The smallest sample size was 60 [32] and the largest sample size was 992 [33] amongst the included quantitative studies. All studies were published between 2005 and 2023. The data collection methods used included surveys (n = 10) [2635] and interviews (n = 9) [3644]. One study focused on the transmission risk of COVID-19 from HCWs to families which used blood tests to determine transmission risk for families [25].

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Table 2. Characteristics of the included quantitative studies.

https://doi.org/10.1371/journal.pone.0308089.t002

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Table 3. Characteristics of the included qualitative studies.

https://doi.org/10.1371/journal.pone.0308089.t003

3.3. Quality appraisal

We assessed the quality of the qualitative studies using the CASP checklist for qualitative studies [18]. A three-point scale was used as recommended by Lachal, Revah-Levy, Orri and Moro [45] to categorise criteria as totally met, partially met, and not met. The results of the CASP checklist for qualitative studies are shown in Table 4 (Also, see Supporting Information 4 in S1 File).

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Table 4. Number of qualitative studies (n = 9) meeting CASP criteria.

https://doi.org/10.1371/journal.pone.0308089.t004

The quantitative studies were all cross-sectional designs. To assess the quality of these studies, we therefore used the Appraisal tool for Cross-Sectional Studies (AXIS) [19]. The results of the AXIS for quantitative papers are shown in Table 5 (Also, see Supporting Information 5 in S1 File).

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Table 5. Number of quantitative studies (n = 11) meeting AXIS criteria.

https://doi.org/10.1371/journal.pone.0308089.t005

Overall, the ratings of the qualitative research were high. Similarly, overall ratings of quantitative research were good. However, none of the studies justified their sample sizes and some of the sample sizes stated were very small.

3.4. Narrative synthesis

Findings were synthesised by outcomes. A summary of the findings from quantitative studies including the measures that were used in the studies and the identified risk factors is shown in Table 6. The qualitative findings are then briefly summarised with example quotes. The quantitative and qualitative findings are then narratively synthesised, exploring patterns across the included studies.

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Table 6. Detailed findings from quantitative studies of the occupational stress for family members of healthcare workers.

https://doi.org/10.1371/journal.pone.0308089.t006

A total of 17 different scales were used to understand the impact of occupational stress on family members of HCWs in the included quantitative studies. Psychological distress amongst family members was assessed using Kessler’s Psychological Distress Scale (K10) and the Perceived Stress Scale. The K10 [46] and the Perceived Stress Scale [47] both include ten items to examine the degree of psychological distress experienced by individuals in the last four weeks.

To assess anxiety and depression, authors used the Hospital Anxiety and Depression Scale (HADS), Generalised Anxiety Disorder-7 (GAD-7), the Screen for Child Anxiety-Related Emotional Disorders (SCARED), and the Patient Health Questionnaire-9 (PHQ-9). The HADS includes fourteen items to measure individuals” anxiety and depression symptoms in the past week [49]. The GAD-7 is a self-report questionnaire to examine anxiety symptoms in individuals in the last two weeks [52]. SCARED has 41 questions and five subscales (somatic and panic, generalised anxiety, social anxiety, separation anxiety, and school anxiety) to assess anxiety symptoms in children [53]. The PHQ-9 aims to examine the depressive symptoms of individuals over the preceding two weeks with nine questions [50].

Regarding the PTSD symptoms, burnout, and rumination, the Self- Rating Inventory for PTSD (SRIP), the Maslach Burnout Inventory–Human Services Survey (MBI-HSS), and the Rumination-Reflection Questionnaire (RRQ) were used in the included studies. The SRIP includes 22 items to examine the severity of the PTSD with items based on DSM-IV criteria for PTSD [54]. The MBI-HSS includes 22 items and three subscales to assess the daily burnout experiences of individuals [58]. The RRQ includes 15 items that measure ruminative self-focus in individuals such as constantly thinking about how an individual acted in a previous event [59].

In terms of assessing coping skills and resilience, authors used the Brief Resilience Coping Scale (BRCS), 10-items Connor-Davidson Resilience Scale, The Social Support Questionnaire (SSQ), the Brief Ways of Coping Inventory, and the Coping Responses Inventory (CRI). The BRCS aims to investigate how individuals cope with a stressor using four questions [48]. Connor and Davidson (2003) define resilience as growth in the face of challenges measured in their 10-items Connor-Davidson Resilience Scale. [51]. The SSQ includes 27-item to examine the social support resources of individuals and how satisfied individuals are with the social support they receive [56]. The Brief Ways of Coping Inventory was designed based on the big-five traits (Neuroticism, Extraversion, Openness to Experience, Agreeableness, and Conscientiousness) to evaluate how individuals cope with stress [60]. The quantitative study included in this review only used two items from this scale “(a) withdrew from the other person(s) involved, (b) gave the other person(s) involved the ‘silent treatment,’ and (c) sulked” (s King et al., (2014), p. 463). The CRI was developed to examine the coping responses of individuals by using 32 items [61].

Authors assessed couple satisfaction and family relationships by using The Couple Satisfaction Index and Family APGAR (Adaption, Partnership, Growth, Affection, Resolve) Scale. The Couple Satisfaction Index includes 32 items to measure the relationship between couples and how satisfied they are in their romantic relationship [55]. The Family APGAR Scale was designed to assess the family systems regarding adaptation, partnership, growth, affect, and resolve in the family, and includes five questions [57].

Authors of the included studies reported that the questionnaires that they used in their studies had good reliability and validity.

3.4.1. Mental health outcomes.

Worry. Eight studies explored the potential worry experienced by families of HCWs. Only two studies explored this prior to COVID and reported that spouses of paramedics [36] and families of EMS [37] experienced high levels of stress due to concerns about physical safety, working conditions (unhealthy foods in the canteen, long working hours) and safety risks to their HCW family member at work.

Six studies explored worry in families of healthcare workers in the context of COVID-19 specifically [2527,3840]. During the COVID-19 pandemic, family members were also worried about the physical safety of their HCW loved ones. For example, in a qualitative study conducted with 25 family members of HCWs in Iran during the pandemic, family members whose HCW wife or daughter was pregnant, specifically worried about both their wife’s/daughter’s lives as well as the life of the unborn child [38]. One of the spouses of a HCW shared his feelings with Mohammadi et al., [38]: “My wife is 24-week pregnant. She loves her job and says she became a doctor for times like this. I understand her, but I can’t help worrying. I’m afraid of the future. What if something happens to her and puts her life in danger. I’m afraid of premature birth, having a premature baby, and many complications that may follow. We don’t know how this unknown disease affects mothers and their babies. Thinking about the future and uncertainty about what it holds is always with me.” Families of HCWs were particularly worried that HCW would bring the disease home and that their children and other families would also contract it [39,40]. In a prospective observational study, which was conducted with 38 HCWs and their 81 family members in Italy, infection rates were lower for HCWs compared to their families, and researchers pointed out that HCWs were not a main source for the transmission of the COVID-19 for their families [25]. However, even though HCWs may not be the main source of transmission, there was still concern amongst family members about transmission risks [40].

Anxiety and depression. Seven papers focused on anxiety and depression experienced by families and friends of HCWs [2731,38,41,42].

Only one study focused on the experiences of families before the COVID-19 pandemic. This qualitative interview study was conducted with five family members and close friends of HCWs with burnout in Sweden [42]. Family members reported that they were worried because they were struggling to understand HCW’s burnout experiences. Additionally, due to the burnout and job stress, family members were required to undertake more responsibilities in the home and family members described feeling anxious about how their daily lives were disrupted while they were taking more responsibilities at the home. However, it is important to highlight that this study failed to provide any detail about the demographics of participants, so it is difficult to know how transferable the findings of this study might be.

Six papers identified anxiety and depression in the families of HCWs in the context of the COVID pandemic. Families of frontline workers who had been working during the COVID-19 pandemic [29], stated that they experienced high anxiety. Similarly, families of HCWs in Iran [28,38], France [41], China [29,31], India [27], and Turkey [30], experienced intense anxiety and depression during the pandemic. Families mostly tended to be concerned about HCW’s health and working conditions [29,40], for example, having enough grocery supplies and when family members would be able to see their HCW loved one [29]. However, since these studies were conducted at a single point in time during the COVID-19 pandemic and there is no data on the mental health of the participants before COVID-19, these results should be considered carefully.

Secondary traumatic stress and PTSD. Four studies reported experiences of secondary traumatic stress and PTSD in families of HCWs, and all of these were conducted during or after the COVID-19 pandemic [29,32,38,40]. Families of HCWs who were working during the COVID-19 pandemic reported that they had vivid dreams about the traumatic situations that happened at the HCW’s work [40]. Likewise, it was reported that HCWs were sharing traumatic work experiences with families to seek support, but this may increase the risk of experiencing secondary traumatic stress amongst family members [38,40]. However, these studies’ sample sizes are very small making it hard to draw robust conclusions. Additionally, all four studies were either conducted during or after the COVID-19 pandemic, with no comparisons about the mental health and wellbeing of those families and HCWs before the pandemic.

Emotional burden. There were four studies that reported on the emotional burden that families experienced. Families of HCWs tended to see themselves as a source of support for the HCW and made emotional sacrifices, both before and during the pandemic.

Two studies were conducted before the pandemic and researchers reported that families tended to carry the emotional burden, protecting the rest of the family from the details of traumatic events that their HCW loved one experienced, “walking on tiptoe” [42], and trying to read the emotions of the worker and the level of the worker’s exhaustion, the expression on the worker’s face, or the lack of communication and try to comfort them [36].

Two studies were conducted during the pandemic and in these studies family members reported that they just tried to listen their HCW family member [40] and hide their own anxiety and fear to support them [38]. These findings show that family members experience emotional burden while supporting their HCW family member, however, the COVID-19 pandemic may have aggravated this.

3.4.2. Family relationships.

Family relationships and functioning. Seven studies investigated the relationship between work stress and its impact on family relationships. Results across these studies were consistent, showing that HCWs’ stress had a negative impact on family relationships before and during the COVID-19 pandemic. Families of HCWs in Hong Kong [33], and spouses of paramedics in Canada [36] demonstrated that higher stress experienced by the HCWs was correlated with more negative family relationships. In a qualitative study which included 14 spouses of paramedics, spouses stated that there was an extreme negative impact of the paramedic’s stress and trauma on family relationships. A husband shared his experiences: “She crowds in on herself. She becomes very quiet, won’t talk. And of course, the flip side of that is if you press the wrong button, then BOOM!” [36]. Some studies conducted during the COVID-19 pandemic have shown that conflicts experienced by families of HCWs in their family relationships have increased. For instance, in a study of 39 frontline HCWs, participants reported that they started to spend more time with their families, but this was emotionally draining because both families and managers required more time from HCWs and this caused conflicts at home [39]. Similarly, in a qualitative study, 28 HCWs pointed out that there was an enhanced tension in family relationships due to the financial concerns caused by COVID-19, one-sided parental decisions, or decreased couple’s time. For example, a nurse stated conflicts in family relationships due to parenting decisions: “I guess I am more restrictive with the kids and what they can do. I would rather have them not do some things and go some places. My husband is less weary than I am about it so that can create some tension” [43].

There were, however, studies which focused on the improvements in family relationships during the pandemic in HCW families. For example, according to the findings of a qualitative study which was conducted with 49 nurses and 48 family members in France, nurses and their family’s perceived lockdown as an opportunity to build stronger relationships with family members and to spend more time together cooking, baking, and playing games [41]. Similarly, Schaffer et al., [43] highlighted that there was a stronger bond between family members, and they were willing to help each other compared to before pandemic. However, these study participants were mostly female. More research is required with male family members.

Four studies reported a sense of pride amongst families of HCWs. For example, family members of HCWs who had been working during the COVID-19 pandemic in the UK [40], France [41], and Iran [38], reported that despite the lack of adequate equipment at the beginning of the epidemic, the high risk of contracting the disease, and poor working conditions, HCWs continued to save lives, and this led to a great sense of pride for families. Even before the COVID-19 pandemic, spouses of paramedics in Canada reported being proud of their HCW family members [36].

Couple relationships. Six studies focused on the relationship between occupational stress and couple relationships and intimacy, reporting that job stress may have a negative impact on couple relationships and intimacy both before and during the pandemic [34,36,38,40,44]. For example, before the pandemic, spouses of paediatricians reported that because of job stress and long working hours, they experienced intimacy and communication challenges [44]. Similarly, a longitudinal study’s findings highlighted that there was a relationship between paramedics’ perceived stress and burnout experiences at work and spouses’ interpersonal withdrawal [36]. Studies which were conducted during the pandemic also support these findings. For example, spouses of HCWs in the UK stated that their sacrifices were not recognised by their HCW partners and society [40]. Additionally, lack of privacy during the pandemic also caused some tension in couple relationships: “I think there is some tension in the marriage because the kids are around more. My husband and I are not getting as much alone time together and individually because the kids are around. [43]. However, this study’s sample size is small.

Absence and Separation. Four studies reported the negative impact of HCWs being absent and separated from their families and they were all conducted during the pandemic.

HCWs who worried that they might spread the virus to their families often isolated themselves from their loved ones. For example, in a qualitative study in the UK, it was reported that because of the long working hours and shifts, HCWs tended to be away from their families: “Our kids didn’t get to see as much of their dad, and they missed him as well.” [40]. Similarly, a study conducted with 25 family members in Iran reported that HCWs could not come back to their home regularly because of long working hours and shifts which significantly impacted family members, especially children [38].

Even when HCWs were at home with their families, there was still often separation. For instance, Chandler-Jeanville et al., [41] reported that, due to transmission risk, some nurses limited their physical contact with their families. This was especially challenging for children who wanted to hug and kiss the HCW family member, but spouses and partners also stated that this limited physical contact impacted their relationship negatively as well. Schaffer et al., [43] supported these findings in their research which was conducted with 28 HCWs in the US. They reported that because of limited physical contact, families started to be creative in terms of communicating with the HCW. A nurse shared her experiences: “The girls text and facetime me more from their rooms in the house, which I used to never let them do.” This helped them to build new routines and rituals to retain their relationships.

3.4.3. Coping skills and resilience.

Coping skills. Seven studies focused on the impact of coping skills on psychological health and quality of life. The results of the studies were consistent, providing important knowledge about coping skills both before and during the COVID-19 pandemic. Studies conducted before the pandemic pointed out that family members and friends of HCWs in Sweden stated that searching for recuperation and learning something new about themselves helped them to re-energise and find strength to cope with the healthcare work stress [42]. Similarly, twelve family members of EMS workers in the US pointed out that developing their own interests helped them to cope with the impact of EMS work [37]. Additionally, emotional support, positive thinking, and sharing domestic responsibilities were helpful for families to cope with the HCW’s job [37]. Similarly, studies conducted during the pandemic reported that coping skills had an important direct impact on psychological health and quality of life amongst families of HCWs [27,28,35].

One study focused on humour as a coping strategy against occupational stress. In this study which was conducted with 14 spouses of paramedics in Canada, spouses reported that they used humour with their HCW spouses to reduce the impact of tragic events. “We’ve developed a very left field sense of humour. It’s questionable, but it’s good” [36]. However, this study focused on the experiences of families of HCWs before the COVID-19 pandemic. The perspective on humour and its use may have changed during the pandemic, when life was in serious danger not only for healthcare professionals but also for their families.

One study focused on religion as a coping strategy against occupational stress. During the pandemic, 22 out of 25 family members of HCWs in Iran reported that they spiritually grew during the pandemic and prayed for comfort and safety for everyone. One participant said that “Since COVID-19 began to spread; I have done more talking with God, vows, good deeds, and altruism. I feel more spiritual than before” [38]. However, since there is no other research which focused on the spirituality of families of HCWs, it is difficult to generalise these findings.

Social support. Six studies explored the impact of social support on coping with occupational stress amongst family members, with consistent findings pointing out the importance of social support to cope with occupational stress.

Two studies focused on social support before the pandemic and researchers reported that, thanks to social support, families of EMS workers in the US coped with the HCW’s job stress [37]. Spouses of paramedics pointed out another important topic: paramedics mostly had peer support during their shift, but that was not enough [36].

Four studies focused on the families’ experiences of social support during the pandemic. In their qualitative study which was conducted with nurses and their families in France, Chandler-Jeanville et al., [41], reported that families were sincerely grateful to their friends and extended family members for their support during the pandemic. Additionally, they were happy to hear handclaps and to receive presents from the local community because they tended to interpret them as evidence of social support [41]. Similarly, in a qualitative study which included 25 family members in Iran, 23 of them pointed out that they felt social support by the rest of society showed their gratitude to families of HCWs [38]. On the other hand, families of HCWs were worried that this appreciation would fade away too quickly and HCWs’ working conditions would not be improved [40,41]. In another qualitative study conducted with 28 HCWs in the US, HCWs reported that their families were stigmatised because of their healthcare work. For instance, one nurse manager shared her experience: “I stopped telling people that I was a nurse in public. I told my kids to stop telling people that I was a nurse because people were afraid of me because of potential exposure to COVID-19” [43].

3.4.4. Quality of life and social life.

Life satisfaction. Two studies explored life satisfaction amongst family members of HCWs. Families of HCWs who had been working on COVID-19 during the pandemic in the UK stated that they had to sacrifice many elements of their own work because of increased shifts of the HCW family member, and this impacted their job satisfaction [40]. Additionally, in a cross-sectional study conducted with 220 family members of nurses in Iran, researchers found that 30.77% of family members reported poor quality of life [35]. However, these studies were conducted during the COVID-19 pandemic. We do not have information about quality-of-life experiences of families of HCWs before the pandemic.

Social life.

Four studies examined the impact of shift work and long working hours on the social life of families. We found that shift work had a significant negative impact on the social life of families of HCWs and their experiences were similar before and during the pandemic.

Two studies were conducted before the COVID-19 pandemic. Findings of a qualitative study in the US with families of emergency medical workers demonstrated that shift work has a negative impact on family social life [37]. Likewise, for some HCWs there were difficulties in keeping their work/life balance due to shifts and long working hours. They reported that even if families can spend more time together despite shift work and long working hours, there will be some costs. Spouses of paediatricians [44] in New Zealand stated that while they spend time with their families, they do not have time for activities as a couple.

Two studies focused on the social life of families during the pandemic. In a qualitative study which was conducted with 39 frontline workers in Australia, HCWs tried to spend time with their families, but they were already working long hours. For this reason, spending time with their families came at the cost of losing personal space and “Me Time” [39]. Also, the social lives of families of HCWs were disrupted not only because of the HCW’s long working hours and shifts, but also social isolation and stigma. Twenty-eight HCWs in the US reported that because of the infection risk, their family members were stigmatised and had to withdraw from social activities. They specifically reported that they were worried about the impact of stigma and social isolation on their children’s mental health and wellbeing [43].

3.4.5. Practical Outcomes.

Domestic responsibilities. According to six studies with consistent results, family members of HCWs tended to take on more responsibilities at home, regardless of the pandemic. Families of HCWs stated that they have to be responsible for a lot of the domestic responsibilities that couples normally share because of the HCW’s job demands. These responsibilities included cleaning, paying the bills, shopping, childcare, and supporting vulnerable family members [29,37,39,40,42]. According to findings of two studies focused on the experiences of families before the pandemic, family members tended to have more responsibilities for cleaning and childcare [37,42] with family members perceiving that if they take over domestic responsibilities from the HCW family member, they may recover from their job stress quicker [37]. Similarly, during the COVID-19 pandemic, family members were willing to take on more responsibilities at home to help the HCW, [39,40].

During the pandemic, however, family members’ domestic responsibilities were increased not only because of the increased working hours and shifts, but also, because of the high-risk of carrying the disease home, family members tended to clean the house more than usual. A male partner of a physiotherapist who worked closely with COVID-19 patients during the pandemic in the UK reported that: "I’ve helped out making a packed lunch and when she came home from work every day, we got into a sort of routine where I would close all the curtains so she could strip off in front of the washing machine, put [her clothes] in the washing machine, and shower upstairs. So, I was helping out in that way” [40]. Similarly, a HCW who worked with COVID-19 patients during the pandemic in the US said that: “[My] husband goes around when I get home and wipes down and bleaches everything that I touch” [43].

Impact on living location. Two studies focused on how the families of HCWs are also impacted by a lack of choice of living location. For example, ten spouses of paediatricians in New Zealand before the pandemic [44] and 14 family members of HCWs in the UK during the pandemic [40] pointed out that they have to choose their home’s location based on the HCW, because of long working hours and shifts. Because of that choice, families of the HCWs sometimes needed to travel for several hours every day to go to their own job, which caused tension between family members. Results show that moving constantly due to HCW’s work location has a negative impact on families regardless of the COVID-19 pandemic [40,44].

4. Discussion

In this review our aim was to understand the impact of occupational stress on family members of HCWs and how this impact varied before and during the COVID-19 pandemic. Based on the narrative synthesis of 20 studies, we identified five main outcomes for family members of HCWs.

Family members’ experiences of many issues were similar before and during the COVID-19 pandemic. Firstly, many of the families of HCWs experienced mental health issues such as worry, depression, anxiety, and secondary traumatic stress both pre- and during the pandemic. Secondly, regardless of the pandemic, almost all family members in the included studies reported that occupational stress experienced by HCWs caused conflict in family relationships, and poorer functioning in the family. Long working hours and shift work could also negatively impact families in terms of social life and quality of life. Finally, family members of HCWs identified that because of the high demands of the healthcare work, family members tended to take on more responsibilities at home such as childcare, caring for vulnerable family members, paying the bills, and cleaning. According to the results of this review, emotional support, social support, positive thinking, humour, and religion helped family members to cope with the HCW’s job stress and its potentially negative impact on their families.

There were also some different experiences of families of HCWs during the COVID-19 pandemic compared to before the pandemic. For instance, researchers reported that family members of HCWs tended to experience Secondary Traumatic Stress and PTSD symptoms. Additionally, during the pandemic, HCWs stayed away from home for longer periods of time due to long working hours, additional shifts, and the risk of transmission of the disease. This separation and absence from home caused distress to families. With increased working hours and additional shifts during the COVID-19 pandemic, family members often had to sacrifice their own jobs, which decreased their life satisfaction.

COVID-19 also worsened some experiences for family members. Firstly, the COVID-19 pandemic could exacerbate conflict in some healthcare families. Secondly, families reported even lower quality of social life due to the stigma attached to HCWs’ families–that is, the rest of the society could view HCWs’ families as a potential COVID-19 transmitter. Thirdly, families of HCWs tended to take on even more domestic responsibilities and cleaning during COVID-19. Finally, emotional burden may have been increased even more as family members tended to supress their emotions to help the HCW.

We identified potential relationships between some themes in the findings of this review. In terms of mental health and wellbeing, increased working hours of HCWs was associated with increased mental health issues for families. Ying et al., [31] and Tugen et al., [30] reported that when HCWs spent more time with COVID-19 patients, family members tended to interpret this situation as an increased risk for HCW’s life and they tended to experience higher anxiety and depression symptoms. Additionally, joint activities and spending time as a family may increase life satisfaction and decrease mental health issues [62]. However, due to long working hours and shifts, family activities and routines of HCW families were disrupted, and this may increase the mental health issues across family members of HCWs.

In previous literature, it has been well-documented that families of other high-risk workers such as police officers, firefighters, and military personnel are at risk of developing mental health issues. There are similarities between families of other high-risk workers and families of HCWs. For example, in a systematic review which focused on the families of emergency responders (police officers and firefighters), researchers reported a negative impact of life threats for high-risk workers and increased domestic responsibilities for families on family members’ mental health and well-being [12]. Also, families of military personnel tend to experience worry, anxiety, and depression due to the absence of military personnel from home [63]. Our findings are consistent with this. Similarly, spouses of firefighters who were first responders after the World Trade Centre (WTC) attack [64] stated that when the firefighters left home to save the lives of others, they experienced high anxiety due to the uncertainty of the situation and lack of knowledge about whether they would return home. Ultimately, both other high-risk worker families and family members of HCWs appear to experience mental health issues and decreased well-being due to the uncertain and unsafe job environment of the workers, the workers absence from home, and increased domestic responsibilities for families.

Based on the findings of the included studies conducted in different countries, it may be that the experiences of families of HCWs vary depending on the culture they live in. Hofstede [65] mentioned that Asian countries are mostly collectivist which means that individuals are interconnected with their families and society, and they tend to support each other as a community to heal [66]. In the included studies, families from Asian and Middle Eastern countries reported that they felt the appreciation and applauses, but also, they felt a sincere support from the rest of society [27,38]. In our review study, we found that families from western countries reported that they also appreciated society’s applauses and appreciation, but they worried that this will fade away too quickly. Also, some of the HCWs in western countries reported that they did not receive social support, and also felt stigmatised and seen as a transmitter of the disease by society [43]. In terms of coping, Taylor et al., [67] reported that individuals from different countries may use different coping strategies because they may tend to interpret the potential stressors differently. In our review, studies conducted in Asian countries reported on the importance of social support and family relationships. In addition to those, studies conducted in Western countries reported on the importance of couple relationship and individual coping strategies such as developing new interests and hobbies.

The primary findings of this review show that there is a potential risk to the mental health and well-being of families of HCWs. Very few papers looked at potential benefits or positive outcomes for families. Some of the family members of HCWs who had been working during the COVID-19 pandemic in the UK reported that they had a great sense of pride about the HCW’s job [40], and some of the family members reported that their family relationships improved during the pandemic [43]. The potential positive impact of being a family member of a HCW remains a current gap in the literature.

4.1. Strengths and limitations

4.1.1. Strengths and limitations of the included papers.

Most of the studies included in this review met the criteria for high-quality research. Yet, there are a number of limitations in the articles included in this review. Firstly, we aimed to include studies that focused on the experiences, views, needs and mental health issues of a variety of family members of HCWs. However, most studies focused on spouses, partners, and wives in heterosexual relationships, and children and teenagers of HCWs. This review found a gap in the literature, with a lack of research that focuses on the partners and spouses in same-sex relationships, parents, and siblings of HCWs. Secondly, most of participants in the included studies were female and there was a lack of research on male family members. Thirdly, most of the included studies reported on the mental health and wellbeing of family members during the COVID pandemic. There was no information in most studies about the previous mental health status of family members. Finally, in some of the qualitative studies included in this review, reflexivity was not included in the paper. For this reason, it is difficult to determine how the characteristics of the researchers who conducted this study may have impacted the data collection and analysis.

4.1.2. Strengths and limitations of the systematic review.

In this review we have synthesized the results of qualitative and quantitative studies, according to the highest quality standards. We included studies from thirteen different countries from four continents. For this reason, our results are potentially transferrable to different countries and cultures. Our research team was diverse, including researchers from different career stages, clinical experiences, and different cultural groups. This allowed us to consider our findings from a variety of perspectives and build a rich and in-depth analysis. Yet, there are some limitations. The search was restricted to the English and Turkish languages due to the spoken languages of the researchers. Therefore, there may have been studies that were written in other languages that were missed.

4.2. Future research and implications

More research needs to be conducted regarding the experiences, needs, mental health, and well-being of families of HCWs. In the current published literature, the focus was mostly on the mental health of spouses, partners, and wives, and there is a significant gap in the literature regarding the experiences of the other family members and close friends of HCWs and the experiences of the spouses and partners from same-sex relationships. Therefore, it would be important in future research to explore the experiences of different family members and close friends, and in addition partners from same-sex relationships. There is a prominent gap about any positive impacts or potential benefits for healthcare workers’ families, which could usefully be explored further. Additionally, there are limited studies which focus on vicarious and secondary trauma, and those that do, mostly concern the COVID-19 pandemic. Clinicians in occupational health and psychological health services need to be aware of, and trained to understand that families of HCWs are also at risk for mental health issues. Where possible, these clinicians could provide support to family members.

5. Conclusion

In this systematic review we aimed to understand the impact of occupational stress on families of HCWs before and during the COVD-19 pandemic. As a result of the narrative synthesis of 20 studies, we identified that there is a high risk for adverse mental health and well-being of HCWs’ family members. HCWs are more at risk of experiencing mental health problems because of the nature of their jobs, and it can be challenging being the family member of someone with a mental health problem. Separately, because of the potentially traumatic nature of healthcare work, family members may experience negative impacts on their own mental health by hearing about traumatic incidents, or they could be affected by the long hours, shift work, and compassion fatigue that their HCW family member experiences. This review shows the similar and different experiences, needs, and mental health issues of family members of HCWs before and during the pandemic. Organisations have legal, moral, and reputational responsibilities to protect HCWs and their families. In order to provide better support to family members, it is important to conduct further research to expand and address gaps identified in the literature, train the clinicians for clinical support, and extend the mental health services to family members. For instance, when workers engage with a service, clinicians should also consider the impact on and needs of their families. Additionally, it is necessary to increase organisational awareness of the impact of occupational stress on family members of HCWs.

Supporting information

S1 File.

Supporting Information file includes five supporting information documents which are described in the following:

  • Supporting Information 1: Key Search Terms (including PsychINFO, Scopus, Medline, and Embase)
  • Supporting Information 2: AMSTAR Checklist
  • Supporting Information 3: PRISMA Checklist
  • Supporting Information 4: CASP Results for Qualitative Studies
  • Supporting Information 5: AXIS Results for Quantitative Studies

https://doi.org/10.1371/journal.pone.0308089.s001

(DOCX)

Acknowledgments

We would like to thank the Ministry of Education in Turkey, who have supported Sahra Tekin for her PhD studies.

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