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Clinical practice guideline adherence in oncology: A qualitative study of insights from clinicians in Australia

  • Mia Bierbaum ,

    Roles Conceptualization, Data curation, Formal analysis, Funding acquisition, Investigation, Methodology, Project administration, Resources, Software, Validation, Visualization, Writing – original draft, Writing – review & editing

    mia.bierbaum@hdr.mq.edu.au

    Affiliation Australian Institute of Health Innovation, Macquarie University, Sydney, Australia

  • Frances Rapport,

    Roles Conceptualization, Formal analysis, Methodology, Supervision, Validation, Writing – review & editing

    Affiliation Australian Institute of Health Innovation, Macquarie University, Sydney, Australia

  • Gaston Arnolda,

    Roles Conceptualization, Methodology, Supervision, Writing – review & editing

    Affiliations Australian Institute of Health Innovation, Macquarie University, Sydney, Australia, Centre for Research Excellence in Implementation Science in Oncology, Sydney, Australia

  • Geoff P. Delaney,

    Roles Conceptualization, Methodology, Writing – review & editing

    Affiliations Centre for Research Excellence in Implementation Science in Oncology, Sydney, Australia, SWSLHD Cancer Services, Liverpool, Australia

  • Winston Liauw,

    Roles Conceptualization, Methodology, Writing – review & editing

    Affiliations Centre for Research Excellence in Implementation Science in Oncology, Sydney, Australia, SESLHD Cancer Service, Kogarah, Australia

  • Ian Olver,

    Roles Conceptualization, Writing – review & editing

    Affiliation School of Psychology, University of Adelaide, Adelaide, Australia

  • Jeffrey Braithwaite

    Roles Conceptualization, Methodology, Supervision, Writing – review & editing

    Affiliations Australian Institute of Health Innovation, Macquarie University, Sydney, Australia, Centre for Research Excellence in Implementation Science in Oncology, Sydney, Australia

Abstract

Background

The burden of cancer is large in Australia, and rates of cancer Clinical Practice Guideline (CPG) adherence is suboptimal across various cancers.

Methods

The objective of this study is to characterise clinician-perceived barriers and facilitators to cancer CPG adherence in Australia. Semi-structured interviews were conducted to collect data from 33 oncology-focused clinicians (surgeons, radiation oncologists, medical oncologists and haematologists). Clinicians were recruited in 2019 and 2020 through purposive and snowball sampling from 7 hospitals across Sydney, Australia, and interviewed either face-to-face in hospitals or by phone. Audio recordings were transcribed verbatim, and qualitative thematic analysis of the interview data was undertaken. Human research ethics committee approval and governance approval was granted (2019/ETH11722, #52019568810127).

Results

Five broad themes and subthemes of key barriers and facilitators to cancer treatment CPG adherence were identified: Theme 1: CPG content; Theme 2: Individual clinician and patient factors; Theme 3: Access to, awareness of and availability of CPGs; Theme 4: Organisational and cultural factors; and Theme 5: Development and implementation factors. The most frequently reported barriers to adherence were CPGs not catering for patient complexities, being slow to be updated, patient treatment preferences, geographical challenges for patients who travel large distances to access cancer services and limited funding of CPG recommended drugs. The most frequently reported facilitators to adherence were easy accessibility, peer review, multidisciplinary engagement or MDT attendance, and transparent CPG development by trusted, multidisciplinary experts. CPGs provide a reassuring framework for clinicians to check their treatment plans against. Clinicians want cancer CPGs to be frequently updated utilising a wiki-like process, and easily accessible online via a comprehensive database, coordinated by a well-trusted development body.

Conclusion

Future implementation strategies of cancer CPGs in Australia should be tailored to consider these context-specific barriers and facilitators, taking into account both the content of CPGs and the communication of that content. The establishment of a centralised, comprehensive, online database, with living wiki-style cancer CPGs, coordinated by a well-funded development body, along with incorporation of recommendations into point-of-care decision support would potentially address many of the issues identified.

Background

The burden of cancer is large in Australia, with the number of new cases (excluding non-melanoma skin cancer) estimated to reach 150,782 in 2021[1] (population of 26 million people[2]). Clinical Practice Guidelines (CPGs) are designed to support clinical decision-making, based on the best evidence, reduce unwarranted clinical variation [3], minimise healthcare expenditure and improve care [4], however non-adherence to CPGs may be justifiable in various circumstances. Emerging literature in Australia indicates that cancer CPG adherence is associated with improved patient outcomes, resulting in increased survival rates [5,6]. However, across the Australian health system, less than 60% of care has been estimated to be adherent to CPGs [7].

Sub-optimal rates of adherence to cancer Guideline-Recommended Treatment (GRT) specifically, have been identified in Australia, across a variety of cancer streams [8,9]. For example, GRT was received by: just over half of the patients with cervical cancer in NSW (2005–2011) [10]; two-thirds of patients in SA (2000–2010) with stage C colon cancer, and nearly half of stage B and C rectal cancer patients [5]; two-thirds of selected patients in NSW (2006–2011) with Non-Small Cell Lung Cancer (NSCLC) [11,12]; and only one-third of patients in NSW with melanoma (2006–2007) [13]. Rates of GRT have been found to be underutilised across a variety of cancers in Australia [8] and internationally [1421].

Factors that enhance CPG adherence

Dissemination strategies that enhance adherence to CPGs include: face-to-face [2225] and web-based educational workshops [26], educational outreach programs [2729], printed materials [22], computerised reminders [22,27] (particularly point-of-care decision support) [30,31], and support by local opinion leaders [32], particularly when used in combination [27]. Adapting CPGs to local contexts can also improve the acceptability of CPGs for the user [3]. Modern dissemination of CPGs has shifted to electronic formats [26], with CPGs now available on multiple platforms, including hand-held devices, wiki-based CPGs [33], and electronic decision-tools at the point-of-care [26]. Compared to printed formats, electronic formats potentially increase accessibility, enabling quicker updates with feedback, while nudging clinicians towards adhering to GRTs, such as appropriate antibiotic use and hand hygiene [34].

Clinician attitudes towards cancer CPGs

A recent systematic review [35] identified that globally, clinicians are generally positive about cancer-specific CPGs, however negative attitudes, and barriers to adherence, persist. Key barriers include concerns about: recency of evidence, cookbook medicine, the need to account for patient complexities, weak evidence, and side-effects associated with GRT, as well as patient treatment preferences, poor accessibility to CPGs, ingrained clinical practice habits and concerns that GRT will increase costs of healthcare [35].

The review also identified key factors that facilitated adherence to GRT including: adapting CPGs to local needs, endorsement from medical colleges and colleagues, educational sessions, MDT meetings, and access to the recommended medicines, as well as clinician agreement with CPGs [35]. CPGs were considered useful, convenient sources of information, and educational tools that support treatment decision making, assist clinicians in litigation issues, and were generally perceived to enhance patient care [35].

Effective Implementation of CPGs needs to take into account local requirements and characteristics of the health system [36]. Considering the range of adherence rates in Australia, it is important to develop our understanding of clinician attitudes towards cancer CPGs. The aim of this study was to examine in-depth, clinician attitudes towards and perceived barriers and facilitators to cancer CPG adherence, to inform implementation strategies for cancer CPGs in the future [37].

Methods

This manuscript reports the findings from an inductive, exploratory qualitative study, and conforms with the S1 Checklist [38]. This study was informed by the interdisciplinary framework developed by Gurses et al [39]. It encompasses the qualitative component of a multiphase sequential mixed-methods study [37,40]. The findings from these interviews will inform the quantitative data collection in the proceeding phase.

Ethics statement

Human research ethics committee approval was attained granted by the South Western Sydney Local Health District Human Research Ethics Committee, and Macquarie University Human Research Ethics Committee (2019/ETH11722, #52019568810127), as well as governance approval at each hospital site.

Recruitment and data collection

Clinicians who met the eligibility criteria (Box 1) and worked in one of 7 major hospitals offering cancer services across South-Western Sydney Local Health District (SWSLHD), South-Eastern Sydney LHD (SESLHD), Western Sydney LHD (WSLHD), and North Sydney LHD (NSLHD) were invited to participate in an interview; these four LHDs contain approximately half of the population of New South Wales (NSW), Australia [41]. As more than a quarter of all cancer services are located in NSW [42], these clinicians are expected to be representative of Australian cancer clinicians. Purposive sampling [43,44] was used to recruit interview participants, with promotional emails sent to targeted clinicians by key hospital contacts; snowball sampling was conducted with interviewees invited to pass study invitations to colleagues [43]. This approach ensured a targeted sample of clinicians from specific disciplines and of varying seniority, but preserved clinician autonomy by allowing self-selection to guide interview participation, in line with Australian ethical guidelines for research [45]. Each person who contacted the research team was sent a participant information sheet and consent form (PICF), which included details about the study aim and design, the qualifications of the interviewer and contact details for the study team. The PICF was signed before an interview commenced. Interviews were conducted between October 2019-January 2020.

The interview topic guide was piloted in interviews with three clinicians. Following analysis of pilot data, no amendments were made (see S1 Appendix). The remaining semi-structured interviews were conducted, and data from all interviews were included in the full analysis. No repeat interviews were conducted.

Interviews were conducted either over-the-phone or face-to-face in hospital, by the lead researcher (MB, BSc, MPH, PhD candidate), an experienced female qualitative researcher. The interviewer had no prior relationship with any interviewee. Interviews were approximately 30 minutes in duration. All participants were offered a gift voucher as a token of appreciation for their participation. All interviews were audio recorded, transcribed verbatim, and deidentified.

Data analysis

An iterative, inductive thematic analysis (TA) [46,47] approach was used to obtain insight into the experiences and perceptions of participating clinicians regarding adherence to cancer CPGs. This allowed patterns to emerge from the data, through re-reading and coding of the transcripts (by MB), establishing a deeper understanding of the data (Steps 1–3 of TA: Data familiarisation, generation of initial codes and theme searching) [48]. Themes were refined (Step 4 of TA: Theme review) [48], while reflexively examining the influence of the authors’ assumptions on data analysis [47], and acknowledging anticipated themes informed by a topical systematic review [35]. Recruitment and data analysis ceased once thematic saturation occurred and no new codes were identified [43]. Analysis was conducted using NVIVO version 12.4.0 [49]. The resulting coding framework was discussed during development (with FR), with iterative adjustments made to the themes and codes following discussion (Step 5 of TA: Theme definition and naming) [48]. This two coder technique enabled the corroboration of the thematic framework and for team consensus to be reached on the coding terminology [44]. The final framework was validated by FR who read and coded 5 interviews to ensure trustworthiness and methodological rigor [50] (see S2 Appendix). All remaining transcripts were then recoded (by MB) using the finalised thematic framework [44]. The frequency with which codes were identified across the interview transcripts, was calculated in order to identify how many clinicians raised each subtheme, giving an indication of whether attitudinal trends existed across disciplines [51].

‘Member checking’ was employed to enhance data credibility and minimise potential misinterpretation of data [44]. Following completion of thematic data analysis, a summary of the preliminary findings was sent to each participant, providing them with an opportunity to verify, reject or clarify researcher thematic interpretation of findings. Checking-back was considered important to minimise the potential for misinterpretation. Any clinician feedback would be returned to the study team for consideration and integrated into the final findings.

Results

Demographics

Thirty-three interviews were completed, including 3 pilot interviews. Most clinicians were aged 40–49 years (33.3%), practiced in SWSLHD (54.5%), and were staff specialists (75.8%). Breast cancer (30.3%) and Haematological cancers (30.3%) were the most common cancers the clinicians worked with. Half of the clinicians (51.5%) reported working in only one cancer stream and nearly half of the clinicians had commenced specialist practice within the preceding decade (2010–2019) (48.5%) (Table 1).

Response rate and member checking

Invitations were sent to 66 clinicians to participate in an interview, and an unknown number by snowballing; 35 clinicians contacted the study team, and of those, 33 clinicians completed the interview. Five clinicians responded to the invitation for member checking and provided confirmatory feedback. This limited feedback was positive and did not substantively change interpretation (5/33). The characteristics of the non-respondents are unknown.

Themes that emerged from the interviews

Five key themes with subthemes were identified during analysis of the interviews: CPG content; Individual clinician and patient factors; Access to, awareness of and availability of CPGs; Organisational and cultural factors; and CPG development and implementation factors (see S2 Appendix). Barriers and facilitators to CPG adherence were identified within each theme, and the proportion of clinicians who contributed to each of the subthemes are presented, according to their medical discipline (see Table 2). Clinicians were assigned a label based on their sequential interview number. Quotes representing each theme and subtheme are presented in Table 3.

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Table 2. The frequency of clinicians reporting each theme and subtheme.

https://doi.org/10.1371/journal.pone.0279116.t003

Theme 1: CPG content

Subtheme 1.1: Applicability of recommendations to patient population

Barriers.

CPGs not catering for patient complexities such as comorbidities, performance status, age, or the ability to tolerate treatment, was a barrier to CPG adherence raised by many clinicians. When CPGs were not applicable to patients, clinicians made clinical judgements and modified CPG recommendations, tailoring treatment to individual needs, referred to as the art of medicine. It was unclear from the interviews whether these modifications would be considered warranted variation within the scope of the CPG or considered non-adherent.

A third of clinicians reported modifying CPG recommendations when concerned that treatments would not be well tolerated by patients, or when patients were perceived to be able to tolerate more aggressive treatment than the CPG recommends. Such modifications are not necessarily non-adherent, as some CPGs include recommendations for modifications for certain patient groups. When these modifications are made, they are often justified and approved through peer review or in MDT meetings, recorded in electronic patient records, and in letters back to General Practitioners (GPs) and patients. One common justification for modifications, was that the evidence underpinning CPGs was gathered from clinical trials comprised of patient cohorts who are generally healthier and younger than patients being seen by clinicians, reducing the applicability of the CPGs.

Facilitators.

Locally adapted or Australian CPGs provide context-specific information and were seen to be more likely adhered to. CPGs reflective of peer-accepted practice were considered useful as were CPGs that provide options to modify recommendations for specific patient populations.

Half of the clinicians commented that CPG adherence was a good measure of quality of care, indicating where practice variation lies, and possible reasons for variation, so long as the guideline was up-to-date, noting that a lack of adherence must be interpreted carefully. Many clinicians found that CPGs create a coherent framework within which to discuss patients, and this is particularly useful for decision making around complex cases, for unfamiliar clinical scenarios, less common cancers, or for new treatments. CPGs also provide reassurance for junior clinicians, and for busy clinicians working with a cancer with which they are less familiar.

CPGs help clinicians reach consensus in borderline cases, particularly when there is debate over the order of treatment modality. They provide a reassuring framework for clinicians to check their treatment plans against, and are generally seen as helpful, educational tools, that reduce clinical variation and improve patient care.

Subtheme 1.2: Degree of evidence and level of agreement with evidence underpinning CPGs

Barriers.

Many clinicians discussed how CPG adherence is limited when the evidence base is still emerging. In this case, when recommendations are expert consensus based, clinicians prefer to rely on their own clinical judgement, which may result in low CPG adherence. Similarly, when patient survival outcomes are good, regardless of the treatment provided, higher practice variation results. Adherence is also limited in areas with rapidly changing evidence, especially when emerging evidence indicates better outcomes for patients than current GRT. A lack of agreement with the interpretation of evidence underpinning the CPG was a barrier to adherence, particularly if the evidence is controversial or various CPGs provide different recommendations.

Facilitators.

Just over a third of clinicians commented that it was important that GRTs were underpinned by high quality, uncontroversial evidence, and that this facilitated adherence.

Subtheme 1.3: Format, ease of use and references to evidence

Barriers.

The format of CPGs was considered important, with some CPGs being difficult to navigate if they are too complex. CPGs that do not include references and justifications for recommendations, or explicitly state whether recommendations are based on evidence or expert opinion, were also poorly regarded.

Facilitators: Important content factors included CPGs having a good lay out, being easy to read and user friendly, being comprehensive, and including multiple treatment options. Inclusion of information on side effects was considered useful for clinicians to reference when making treatment decisions and monitoring patients.

Provision of schedule and dose information provides assurance for clinicians that they are practicing appropriately and accurately, especially if working across multiple cancer streams. Inclusion of patient resources within the CPG was also an important component for CPGs, as they help to increase treatment decision transparency, and aid communication when discussing treatment plans with patients. Inclusion of concise summaries of evidence with references, that highlight the level of evidence that recommendations are based on, and whether the evidence is controversial or consensus based were highly valued.

Subtheme 1.4: How up-to-date CPGs are

Barriers: Most clinicians noted that one of the main barriers to adherence was that CPGs are often outdated. Many also suggested that not receiving notifications regarding CPG updates was a barrier.

Facilitators: CPGs being updated regularly with notifications about CPG updates from colleges, colleagues or CPG developers were considered facilitating factors for adherence.

Subtheme 1.5: Prescriptiveness of CPG recommendations

Barriers: CPG content being too broad and not detailed enough for complex cases, too rigid, not taking account of emerging evidence, or containing conservative recommendations, were considered barriers to adherence. CPGs often have clear treatment options for first-line treatment but were criticised for having less clarity for second and third-line treatment options due to a lack of evidence, leading to practice variation.

Theme 2: Individual clinician and patient factors

Subtheme 2.1: Clinician personality, and the impact of CPGs on autonomy

Barriers: Multiple clinicians highlighted that CPGs are guides, or frameworks, that support decision making, but require clinicians to apply clinical judgement when making clinical decisions, reinforcing that CPG recommendations should not be considered rules to which clinicians should strictly adhere.

Clinicians reported that the personalities or hubris of influential clinicians can act as barriers to adherence, with strong personalities influencing treatment decisions in MDTs. Clinicians suggested that individual clinical equipoise can impede clinician acceptance of new evidence-based treatment options, and many noted that as subject experts they no longer needed to regularly refer to CPGs.

Facilitators: A positive sentiment captured by clinicians (including a registrar), was that CPGs enable junior clinicians to have more autonomy, as it provides them with an independent mechanism to confirm treatment plans.

Subtheme 2.2: Generational and disciplinary differences in perceptions towards CPGs

Barriers: Generational differences in clinician attitudes and use of CPGs was raised, with CPGs being considered less helpful for experienced clinicians, who may be less inclined to refer to CPGs, compared to junior clinicians. Junior clinicians’ practice was also perceived to be influenced by the preferences of senior clinicians, potentially acting as a barrier to adherence.

Clinicians also raised concerns that clinicians can be biased toward their own discipline, or financially incentivised by fee-for-service, to independently complete treatment with patients rather than engage in CPG-adherent multidisciplinary care.

Subtheme 2.3: Litigation concerns

Barriers: Clinicians raised concerns that following guidelines, due to apprehension about litigation for non-adherent practice, could lead to patients not receiving the best practice.

Facilitators. Possible litigation (although rare) was a strong incentive for clinicians to adhere to CPGs, encouraging clinicians to justify and communicate treatment decisions clearly, and providing assurance and medicolegal protection that clinicians are practicing according to the evidence.

Subtheme 2.4: Patient age, comorbidities, preferences and logistics

Barriers.

Clinician concern about patients’ older age, frailty, fitness, performance status, comorbidities, contraindications, and organ impairment, can all act as barriers towards CPG adherence. Clinician concern about toxicity or potential side effects of a treatment were also seen as barriers, including concern about how patient treatment history may affect future treatment tolerability (for example, past radiation on present treatment plans).

Similarly, patient preference, and concern about side effects, toxicity, and treatment tolerability can also impede receipt of CPG adherent care, with some patients rejecting treatment plans based on anecdotal experiences of friends and family receiving treatments. Geographic challenges and the logistics of patients travelling long distances to access treatments also contributes to lower CPG adherence, necessitating alterations to treatment schedules.

Theme 3: Awareness of, access to and availability of CPGs

Barriers

Clinicians commented that CPGs can be hard to access, especially if published in a journal that is not open access, or on a website that requires clinicians to login (as passwords are often forgotten). Poor Wi-Fi access and internet site restrictions in hospitals can limit real time access to CPGs. Several clinicians indicated that there weren’t many (if any) local Australian CPGs available in their field, particularly for rare cancers while often international CPGs were not applicable locally. Clinicians observed that other clinicians’ limited awareness of CPGs or limited knowledge of where to access them acted as barriers to adherence.

Facilitators

Clinicians felt that easy access to guidelines facilitated use and adherence. CPGs that were available electronically or via phone applications (apps) were easier to access, as were those published in open access journals or published in a peer-reviewed, reputable journal, and free to download. Availability of CPGs on websites or apps that required no password was considered a facilitator. Some clinicians expressed a preference for local CPGs, or protocols produced by their hospital departments. Others preferred international CPGs, as they tend to be more frequently updated. All clinicians said they were aware of CPGs in their field, an important facilitator of adherence. It is important, however, to remain cognisant that CPG awareness doesn’t necessarily translate to adherence.

Theme 4: Organisational and cultural factors

Subtheme 4.1: Access to treatments recommended by CPGs, resource availability and clinician time

Barriers.

Limited access to resources such as drugs and technology impacts adherence. In Australia, this occurs when international CPGs recommend drugs that are not approved by the Therapeutic Goods Administration (TGA) or funded by the Pharmaceutical Benefits Scheme (PBS) (Australia’s approval authorities), limiting their availability, and increasing costs. In these situations, clinicians weigh up the cost-benefit of international CPG-adherent treatments. High clinician workload, limited staffing, and lack of clinician time were also regarded as barriers to CPG adherence.

Facilitators

Clinicians explained that when a CPG-recommended drug is not approved or funded in Australia, some access schemes operated by pharmaceutical companies or Local Health Districts, enable patients to receive those drugs. Organisational support and provision of adequate resources were seen to facilitate CPG adherence. The availability of care coordination for scans and treatment, as well as the infrastructure and use of flexible home-based treatment for geographically isolated patients were also seen as facilitating factors.

CPGs were perceived to save clinicians’ time by concisely summarising the evidence and were considered a better alternative than clinicians searching through the literature independently, so long as they are up-to-date. Clinicians suggested that regular meetings to discuss CPGs, protocols, and practices, and the purposeful hospital provision of protected time for clinicians to read, discuss and contribute to CPGs and the literature encouraged CPG adherence.

Subtheme 4.2: A culture of peer or multidisciplinary review of treatment plans

Barriers.

Limited access to peer review or multidisciplinary review of treatment plans for private practicing clinicians and rural and regionally practicing clinicians, and poor multidisciplinary engagement or poor MDT attendance, were seen to contribute to lower CPG adherence. Clinicians noted that peer review occurs less frequently for common cancers.

Facilitators.

Multidisciplinary engagement or MDT attendance, and a culture of valuing multidisciplinary care was seen to facilitate CPG adherence reinforcing how important peer review of treatment decisions was. CPG-focused clinician training was seen to produce clinicians more inclined to adhere to CPGs.

Clinical leadership that encourages CPG adherence, a culture of error reporting, and documenting treatment decisions facilitate adherence. Several clinicians commented that peer expectation to adhere to CPGs was an influential factor, as was fear of looking negligent if non-adherent. Good relationships between multidisciplinary teams, teamwork and timely peer support were also seen as important facilitating factors.

Subtheme 4.3: Referral pathways

Barriers.

Incomplete patient referral pathways were flagged as a potential barrier to CPG adherent care, particularly if patients receive treatment (such as surgery) prior to MDT presentation, potentially preventing multi-modality GRT from being delivered in the recommended sequence. Similarly, a lack of awareness by GPs (and patients) of the importance of multidisciplinary review was considered a barrier, as it can limit referrals to multidisciplinary clinicians.

Theme 5: Development and implementation factors

Subtheme 5.1: Development, adaptations, and review of CPGs by an expert development committee

Barriers.

When CPGs are perceived to be biased toward a particular modality of treatment, by development committee or individual member agendas (with biased weighting of evidence), or by pharmaceutical company influence on the development committee, this was a barrier to adherence. Clinicians also acknowledged that the development, updating, and maintenance of CPGs was seen as a slow and difficult process.

Facilitators.

It was seen as important by clinicians that CPGs were developed by trusted and respected experts in a transparent and methodical way, with multidisciplinary and patient representation on the development committee to avoid bias.

Subtheme 5.2: CPG dissemination and implementation strategies

Barriers.

Several clinicians felt that audits of adherence rates do not accurately reflect the reasons for modifying CPGs, or take individual patient needs into account, highlighting that low CPG adherence may reflect a poor-quality CPG.

Facilitators.

Endorsement of CPGs, and education sessions provided by trusted and well-known organisations such as tumour groups were seen to increase clinician awareness and adherence. Similarly, effective marketing and distribution, publication in high quality journals, and discussion at conferences increase awareness and facilitate adherence. Several clinicians commented that clinical audits, and incorporation of CPGs into point-of-care electronic decision tools nudge clinicians towards adhering to CPGs.

Subtheme 5.3: Future CPG development and implementation improvements

CPG development should involve broader clinician input, with wider consultation outside of the working group. Junior clinician involvement in the development process was suggested with the incentive of CPG authorship, as was continuing professional development points, or financial incentives.

Adapting international CPGs to local Australian needs was recommended. This could be coordinated by a nationally resourced, centralised, and trusted CPG development body with access to good infrastructure, for quick and efficient CPG development. Development of a comprehensive centralised online cancer CPG database was proposed, that incorporates a dynamic and living wiki-style process of updating provisional CPGs, an extension of the already well-respected CCA Wiki platform, and the online Australian eviQ protocol database. Clinicians could register to receive automatic alerts about CPG updates.

CPG development should incorporate more real-world data (such as registry data) to bridge gaps in CPGs where clinical trial evidence is lacking, and to support consensus-based recommendations. Clinicians suggested that future CPGs should include treatment sequencing algorithms (e.g., decision trees and flow charts).

Frequency analysis

The frequency analysis highlighted that the most commonly reported barriers to cancer CPG adherence were when CPGs do not cater for patient complexities (25/33), were slow to be updated (23/33), or underpinned by rapidly changing evidence (19/33). Patient treatment preferences (21/33), as well as clinician concern about patients’ older age, performance status, comorbidities, and contraindications (13/33), limited availability of CPG recommended drugs (19/33), and limited access to peer review or multidisciplinary review of treatment plans (15/33) were also frequently reported barriers.

The most commonly reported facilitators to cancer CPG adherence were the perspective that CPGs provide a reassuring framework for clinicians to check their treatment plans against (24/33). Multidisciplinary engagement, or MDT attendance (24/33), easy access to guidelines (19/33), and possible litigation (18/33) were commonly reported facilitators of adherence, as were transparent CPG development by trusted and respected experts (16/33), regular CPG updates (16/33), and peer review of treatment decisions (15/33). The provision of a concise summary of evidence that includes justifications and reference to the clinical trials underpinning recommendations (15/33) was also frequently reported.

Broader clinician consultation and input, with international collaboration to develop CPGs (16/33) and a nationally resourced, centralised CPG development body with access to good infrastructure (12/33) were also common recommendations for future improvements. No disciplinary trends in attitudes were identified, and the themes were present during interviews with MOs, ROs, Haematologists and Surgeons.

Discussion

The study examined clinician attitudes towards and determinants (perceived barriers and facilitators) of cancer CPG adherence, with the intention of informing future implementation strategies for cancer CPGs. A range of barriers and facilitators to cancer CPG adherence were identified from this study, some of which appear to be unique to the Australian context when compared to a recent systematic review of international barriers and facilitators[35]. While noting these factors, it is important to remain cognisant of the plethora of valid reasons to make warranted variations from CPG recommendations including: patient preference; the non-applicability of recommendations to complex patients; and CPGs underpinned by weak evidence or consensus.

Lack of applicability of CPGs was seen to result from CPGs not catering for patient complexities, a universal CPG adherence issue [52], as CPGs are often underpinned by evidence from clinical trials comprised of patients who are unrepresentative of real-world populations. Instead, trial cohorts are often restricted to a subset of fitter patients, with lower risk profiles, often excluding patients based on age, organ function and lack of comorbidities [5355]. Patient age [10,11,5658] and comorbidities [56,5862] are factors independently associated with cancer CPG non-adherence. This observation reflects the challenges in developing CPGs, with the work-as-done (CPG adoption and utilisation) being vastly different from the work-as-imagined by the CPG development group [63]. These issues could be addressed with greater utilisation of evidence reflective of real-world patients, including observational studies [64], to guide CPG development. In addition, incentives are needed to encourage broader eligibility criteria in industry-financed randomised trials, and to promote and facilitate post-marketing trials for patient groups not covered by industry-funded trials, in part to confirm important clinical conclusions arrived at by observational research.

Guidelines are designed to standardise practice [3], and improve care [4], but the complexity of oncological treatment decisions necessitates flexibility and reflexivity by the clinician to deliver patient-centred care [65]. Cancer care is becoming increasingly more complex, translating into lengthy and multifaceted CPGs being developed, potentially influencing adherence [66]. Concern about the evidence underpinning CPGs is considerable, with a recent Australian study indicating that 18% of CPG recommendations across a variety of conditions are based on level 1 evidence, while 19% were consensus-based [67]. This links to concerns about CPGs being biased [68]. Explicit CPG declaration of committee member medical discipline and biases, and industry funding [68,69] may help to overcome these concerns.

Limited availability of Australian CPGs was discussed as a barrier to CPG adherence, specifically, when international CPGs don’t apply to the Australian context. This was reported as a significant issue when CPG-recommended drugs aren’t approved by the TGA or publicly funded by the PBS in Australia, restricting access to and affordability of GRTs. Prescription of off-label anticancer medication (drugs not approved by the TGA for particular clinical scenarios) is high in Australia, with up to 85% of cancer patients receiving off-label medication, many underfunded by the PBS [70].

This study identified a perceived difference in CPG adherence between clinicians practicing in rural and metropolitan areas. Rural and remote Australian cancer services face unique logistical challenges (e.g. treating remote patients who travel hours to access services), contributing to disparities and inequalities in healthcare for a quarter of the Australian population who live outside of major cities [71]. Rural cancer patients have significantly higher mortality [72,73] and a lower likelihood of receiving GRT [12,73]. The lower survival rates are attributed in part to large distances travelled by patients, delayed diagnosis and treatment times [74], and an undersupply of oncology specialists and treatment services [72,75] necessitating patients to travel to metropolitan centres for treatment [7678]. Modification of these patients’ cancer care, as a result of these geographical challenges, may impact CPG adherence. Telemedicine is one strategy that aims to reduce these disparities [79], as well as shared care between oncologists and General Practitioners (GPs) [75].

These issues are compounded by limited access to peer review or multidisciplinary collaboration for rural clinicians. Attendance or engagement with MDTs [80] and peer review of treatment decisions increases CPG adherence [81] and is associated with improved patient survival rates [61,82]. This teamwork, along with good collegial relationships, a culture of valuing multidisciplinary care, and peer expectation to be adherent were also perceived facilitators for CPG adherence.

MDTs often facilitate referral of patients for multidisciplinary treatment [83]. Failure to refer patients to consult with clinicians from multiple disciplines, however, was a perceived barrier to CPG adherence that limits the opportunity for patients to receive multimodality GRT in the recommended sequence. GPs often refer patients to surgeons within their existing networks [84], potentially due to limited awareness of the importance of multidisciplinary review by GPs and patients. Lack of familiarity with other treatment modalities [85] and concerns about treatment side effects can also limit referrals for radiation oncology [86,87]. Treatment patterns have been found to vary widely for prostate cancer patients in Australia, for example, depending on whether patients were referred to a radiation oncologist (RO) as well as a surgeon [88] with fewer than 14% consulting with an RO prior to surgery [89]. Addressing these referral issues requires a systems-level focus, to define and promote optimal referral pathways, rather than relying on individual GPs to appropriately refer patients to multidisciplinary care, as they typically see relatively few new cancer diagnoses each year. CCA Optimal Care Pathway documents provide support for GPs to navigate the patient journey, and often recommend referral to MDTs [90], while clinicians who attend MDTs are listed on CanRefer, an online directory of oncology specialists in NSW [91]. However, more evidence is needed to understand referral patterns in Australia and associated barriers.

Perceived difference in CPG adherence between junior and senior clinicians was identified as an issue across multiple health conditions [92,93]. Differences across cancer disciplines were also discussed, with a disciplinary bias perceived to prevent some clinicians from engaging in multidisciplinary care, potentially influenced by a fee-for-service model within some Australian cancer care services. These observations highlighting clinical hierarchies and tribalism are unlikely to reflect differences between individuals, and instead represent the broader impact of the clinical culture of hospitals on clinician behaviour [94].

Implications for research and clinical practice

Future development and implementation of cancer CPGs in Australia should utilise the facilitators of CPG adherence identified in this study. CPGs need to be frequently updated, easily accessible, provide treatment modification options, and include a concise summary of evidence with justifications referencing the evidence. Strategies should incorporate audit and feedback strategies [27,95,96], along with education-based strategies, reminders regarding CPG updates [97], and incorporation of CPG recommendations into real-time point-of-care decision support [98]. Effective implementation strategies need to consider both the CPG content and communication of that content [99].

The establishment of a centralised, trusted, and well-funded CPG development body, akin to CCA, to produced CPGs in a transparent and systematic manner is recommended. In addition, the development of an online CPG database is recommended, that provides a comprehensive range of cancer CPGs either locally developed or adapted from international CPGs. These CPGs can be frequently updated through the use of a wiki-like process, extending the existing and well-regarded CCA wiki-platform, which enables ongoing consultation, review of the literature, and automatic updates of content [33]. As clinicians report difficulties with time, it is important that protected non-clinical time be allocated to allow clinicians to participate in the crucial work of CPG development and update.

Strengths and limitations

Strengths of this study include the use of multiple coders, member checking and triangulation of data from participants from different disciplines and hospitals across Sydney, Australia. While it is acknowledged that member checking can be perceived as a limitation, in this instance, responding participants confirmed the thematic interpretation, and provided no conflicting comments [44]. Limitations of this study include participant self-selection bias, potentially recruiting respondents who feel particularly positively or negatively towards guidelines. The characteristics of the invited non-respondents are unknown, potentially introducing bias. The member checking process was delayed due to restricted access to hospital staff as a result of COVID-19 and was conducted in March 2021. No response rate was calculated due to the snowball element of recruitment. Similarly, the sample was limited to four disciplines of clinicians who treat cancer patients, potentially excluding the views of other clinicians involved in the patient pathway, such as clinicians who provide supportive care, palliative care, or GPs who help patients navigate their cancer journey. The cohort of participants were also typically staff specialists, from SWSLHD in the first 10 years of their career, who likely work with complex cases that are typically poorly addressed by CPGs. Only one Fellow and one Registrar participated in the study, resulting in limited observations from those groups of clinicians. Only clinicians working in NSW were interviewed, and no clinicians who work exclusively in private practice or in rural centres were included.

Conclusion

This study has identified perceived barriers and facilitators specific to cancer CPG adherence that contribute to variation from cancer-CPG recommendations across a variety of cancer streams in Australia. This research will guide the implementation of future cancer CPGs, by informing strategies that target these factors, to enhance implementation of high-quality evidence into practice.

Supporting information

S1 Checklist. COREQ (COnsolidated criteria for REporting Qualitative research) checklist.

https://doi.org/10.1371/journal.pone.0279116.s001

(PDF)

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