Response to Reviewer #1:
This research article explores the relationship between consumers' risk perception
and firm innovation, using the Bawang Shampoo Causes Cancer Event as a case study.
While the study provides some valuable insights, there are several aspects to consider
such as:
Reply: We thank the anonymous reviewer very much for reading the manuscript so carefully,
and offering so many important and constructive comments. We have benefited tremendously
from your constructive comments and suggestions, which are all extremely helpful to
bring the paper up to the standard. We have tried to make changes and revisions to
make the research theme more prominent and the logic clearer. Please allow us to take
this opportunity to send our greatest appreciation to you. We try to address these
problems and the flaws you point out in the following.
Question 1: The paper inconsistently uses different citation styles (e.g., some references
are in APA style, while others follow an alternative style). A consistent and proper
citation style should be used throughout the paper.
Reply: We sincerely thank the reviewer for careful reading. We have meticulously revised
the citation style and ensured consistent citation style throughout the manuscript.
We believe these changes contribute to the overall clarity and professionalism of
the document.
Question 2: The conclusion provides a brief summary of the research, but it could
be more focused on summarizing the key findings and their implications. It would also
be beneficial to highlight limitations and suggest directions for future research.
Reply: Thanks for this valuable comment. We have revised this part according to
your suggestion (pp.19-22).
(i) We have now summarized our research content and methods, and explained our main
empirical findings and their implications in the conclusion part.
“ In this paper, we examine the links between consumers’ risk perception, market demand,
and firm innovation, taking advantage of the disclosure and the extensive reporting
of the Bawang event in 2010. The theoretical hypothesis section of this paper argues
that when a sudden accident occurs, such as a product harm crisis, consumers’ risk
perception tends to increase, which, in turn, affects their purchasing behavior. This
change in consumer behavior leads to a shift in market demand, eventually influencing
manufacturing enterprises’ innovation activities. This paper employs a difference-in-differences
approach by using the Bawang event as a quasi-natural experiment to identify the impact
of consumers’ risk perception changes on firm innovation. The findings are as follows.
First, consumers’ risk perception effectively promotes firms to innovate. The increase
in consumers’ risk perception of products containing dioxane after the Bawang event
led to a significant increase in patent applications in the daily chemical and pharmaceutical
manufacturing sectors, which rose by approximately 7.6% compared to other manufacturing
industries. We propose that consumers’ risk perception affects firm innovation by
influencing market demand and provide direct evidence to support this mechanism. In
a sudden accident, consumer demand can decrease, leading to a firm’s profits and market
share decline. Firms need to take appropriate measures to regain consumer trust and
reduce their perception of risk. However, changing factor input or withdrawing from
the market can be expensive for firms. Thus, implementing technological or product
innovation is their best choice.
Second, we examine the impact of the position in the industrial chain and technology
spillover on consumers’ perceived risk and firm innovation. Our study has revealed
two findings: First, within the same industry chain, the downstream industry is more
vulnerable to changes in consumer demand due to its closer proximity to consumers
and, therefore, more sensitive to risk perception. This sensitivity makes changes
in innovation activities more noticeable in the downstream industry. Second, cross-industry
technology spillovers are more likely to occur between firms and industries with high
technical similarity when a sudden accident occurs. The higher the technological similarity
with the firm involved, the more significant the impact of consumers’ risk perception
on the innovation of the enterprise.”
(ii) We have discussed the contributions and limitations of our research, and future
research directions (pp.20-22).
Compared with the existing research, we have provided the possible marginal contribution
of our manuscript (1) The first is the research perspective. While there is ample
literature on how market demand drives innovation, there is little research on how
consumers’ risk perception affects demand-driven innovation. Our research aims to
fill this gap and provide a comprehensive understanding of the subject. In addition,
our research also examines the strategies that firms can adopt to restore consumer
trust and reduce risk perception following product harm crises. While previous studies
have mainly focused on external strategies, such as crisis PR and advertising, we
find that internal strategies, such as improving product quality and technology through
innovation, can also play a crucial role in restoring consumer trust and reducing
perceived risks. (2) The second is the research methods. Previous studies on "demand-driven
innovation" have not been successful in solving the endogenous problem and obtaining
an unbiased and consistent estimate. However, this paper addresses this issue by selecting
the Bawang event as an exogenous shock and using the DID approach method to avoid
endogeneity problems. (3) The third is the theoretical mechanisms. This paper introduces
economic concepts such as industrial chain, industrial correlation, and technology
spillover effect in the research framework on the impact of consumers’ risk perception
on firm innovation. It is the first study that finds a relationship between the influence
of consumers’ risk perception on firm innovation and their position in the industrial
chain and technical similarity.
We have also discussed the limitations of our research and the future research directions.
During our discussion, we explored the extent to which the results we obtained can
be applied or generalized to other contexts. While our empirical findings may have
limited applicability, the research concepts and theoretical framework can still be
used to investigate similar issues. For instance, we can apply them to study the impact
of changes in consumers' perceived risks on market demand and innovation during unexpected
events like the COVID-19 pandemic (pp.21-22). In addition, this paper specifically
analyzes the changes in risk perception from the perspectives of social risk and functional
risk, and it is more detailed than previous studies. However, like previous studies,
the discussion on consumers’ risk perception in this paper is still a qualitative
analysis. In the future, constructing quantitative indicators of consumers’ risk perception
into the empirical model will become a focus of subsequent research.
Question 3: The article briefly mentions policy implications but could provide a more
detailed discussion of how the findings could inform business strategies, government
policies, and consumer behavior. Practical recommendations based on the research findings
would enhance the article's relevance.
Reply: Thank you for this suggestion. We have revised this section to elaborate
on the policy implications based on our findings (pp.20-21).
“The research content and empirical results of this paper have policy implications
for the real world today, mainly in three ways.
(1) For the government. This paper examines how consumer risk perception affects firm
innovation and how the industrial chain location and technological similarity influence
it. The study suggests that when the government formulates industrial and innovation
policies, it needs to consider the role of the industrial chain and the spillover
effect. The government should create matching policy programs for different types
of firms. On the one hand, the government should prioritize the development of leading
and high-impact industries and increase investment and policy support for them. This
approach would promote the common development of other sectors. On the other hand,
the government should recognize that some firms may have weak innovation ability and
enthusiasm and may struggle to cope with demand-side shocks. To encourage them, the
government can stimulate the internal motivation of these firms to innovate through
tax incentives, subsidies, and other policies. Additionally, the government should
improve the merger and reorganization mechanism of firms. It should eliminate firms
with low technical levels and optimize industries through resource integration and
factor reconstruction.
(2) For the firm. Firms should take advantage of the spillover effect of innovation
and participate actively in collaborative innovation activities within their supply
chain while optimizing their innovation strategies. Specifically, firms should closely
monitor the innovation dynamics of related companies and learn from and absorb their
innovation results to improve their product quality and production efficiency, thereby
enhancing their competitiveness. Additionally, firms should maintain timely and effective
interaction with industry-related businesses to keep track of their innovation plans
and the development progress of new products. By collaborating with other firms and
sharing resources and knowledge, firms can improve their innovation ability and performance.
For instance, they can jointly establish joint research and development teams with
other firms to develop new technologies and products, reducing costs, shortening research
and development cycles, and improving market competitiveness.
(3) For the consumers. This paper's research results indicate that consumers' perceived
risk can influence market demand, affecting firms' innovation. Therefore, both governments
and firms need to pay heed to the consumers. Amidst the intensifying downward risks
of the global economy, the government should focus on promoting household consumption
and expanding domestic demand. To achieve this, the government can stimulate the willingness
of consumers to consume by providing them with cash subsidies, consumer vouchers,
and other incentives. When the market demand is strong, there are sufficient incentives
for firms to invest in research and development projects, improve production efficiency,
and increase product diversity, thus promoting economic growth. Firms should listen
to consumers' opinions and feedback during production, operation, and research and
development and amend their business strategy and research and development direction
accordingly. On the other hand, consumers should actively exercise and maintain their
right to supervision, right to know, and other relevant rights and collaborate with
the government to supervise and give feedback on relevant firms and products. This
would encourage firms to provide better products and services to the consumers.”
Question 4: The paper proposes a theoretical framework but does not deeply explain
the theoretical underpinnings of the study, especially in the context of consumer
behavior and innovation. It would be helpful to discuss how consumer risk perception
aligns with established theories in economics and consumer psychology. The choice
of the "difference-in-differences" (DID) approach is suitable.
Reply: Thanks for this helpful comment. We have revised Section 2 (pp.3-7) of our
research paper according to the reviewer's suggestion.
Our theoretical framework is based on the idea that when a sudden accident occurs,
such as a product harm crisis, consumers’ risk perception tends to increase, which,
in turn, affects their purchasing behaviour. This change in consumer behaviour leads
to a shift in market demand, eventually influencing manufacturing enterprises’ innovation
activities. Our theoretical underpinnings are developed based on this logic.
First, we have reviewed relevant literature on consumer psychology to explore how
sudden accidents impact consumers' perceived risk, affect their behavior, and ultimately
influence market demand. Based on our findings, we have proposed a research hypothesis:
Hypothesis 1 (H1). Sudden accident has an impact on consumers’ risk perception.
Hypothesis 2 (H2). Consumers’ risk perception has an impact on market demand.
Then, we have delved into the relevant economics literature to explore how demand
influences innovation. We will then present our research hypothesis:
Hypothesis 3 (H3). Market demand has an impact on firm innovation.
Finally, we have examined how consumers' risk perception drives innovation as a demand-pulling
force, highlighting its differences from other demand-pulling forces. Furthermore,
we have introduced economic concepts such as industrial chain, industrial linkage,
and technology spillover into the research of "demand-driven innovation" under the
framework of risk perception.
Hypothesis 4 (H4). Consumers’ risk perception has an impact on firm innovation.
Hypothesis 5 (H5). Consumers’ risk perception has an impact on firm innovation, and
the extent of the impact depends on the firm’s position in the industrial chain.
Hypothesis 6 (H6). Consumers’ risk perception has an impact on firm innovation and
the extent of the impact related to technology spillover.
Through the discussion of these three topics, we have connected consumers’ risk perception
with the literature on consumer psychology and economics. Our research has covered
several topics, and to establish a better connection between them, we have divided
Section 2 into three parts: "Consumers' Risk Perception and Market Demand", "Market
Demand and Firm Innovation", and "Consumers' Risk Perception and Firm Innovation".
In each section, we have explained our theoretical underpinnings and relevant concepts,
reviewed and commented on research about relevant topics, and presented our research
hypotheses and theoretical frameworks. We have not presented the full contents of
the revisions here. However, they can be found in the revised paper (pp.3-7).
We chose the DID approach as our research method for the following reasons. Previous
studies on "demand-driven innovation" have not been successful in solving the endogenous
problem and obtaining an unbiased and consistent estimate. Our paper addresses this
issue by selecting the Bawang event as an exogenous shock and using the DID approach
method to avoid endogeneity problems. The accidental nature of the Bawang event and
the extensive media coverage at the time provide quite convincing evidence of the
externality of our shock.
Question 5: There are minor language issues, such as grammatical errors and awkward
sentence structures, that could be addressed for improved clarity and readability.
Reply: We apologize for the language issue of our manuscript. We tried our best to
improve the manuscript and made some changes to the manuscript. We did not list the
changes here but marked them in red in the revised paper. We appreciate for reviewer's
warm work earnestly and hope that the correction will meet with approval.
Question 6: The paper focuses on a specific event, the Bawang Shampoo Causes Cancer
Event in China. This limited scope might hinder the generalizability of the findings
to other contexts. The paper should discuss the limitations and potential implications
for the applicability of the results to other regions or industries.
Reply: Thank you for this suggestion. We have added a paragraph in the conclusion
to discuss our research's limitations and the possible directions for future research
(pp.21-22).
“The paper primarily concentrates on the Bawang event and two specific industries,
namely the pharmaceutical industry and the daily chemical industry. The empirical
results obtained have a limited application scope. Nevertheless, the research ideas
and theoretical framework can be applied to similar issues, such as the impact of
changes in consumers' perceived risks on market demand and innovation when other unexpected
events occur. Take COVID-19, for example. The outbreak of COVID-19 in early 2020 has
had a significant impact on countries worldwide due to its rapid and widespread transmission
and the difficulties in preventing and controlling it. Consumer demand has changed
after the outbreak of COVID-19 due to increased risk perception. Residents have increased
their spending on medical supplies to prevent the epidemic, leading to an increase
in demand for products and services in the medical and healthcare fields. Additionally,
residents have minimized going out and opted to isolate at home to prevent the spread
of the virus, thus shifting their demand from offline to online platforms such as
online retail, fresh food e-commerce, express logistics, online entertainment, online
education, and remote work. The changes in consumers' risk perception and behaviour
have forced relevant industries to carry out technological innovations to cope with
changes in people's needs after the epidemic. The COVID-19 pandemic has impacted various
industries and regions. In the future, researchers can utilize it as an external shock
to analyze the effect of shifts in consumers' perceived risks on market demand and
innovation during unexpected events. These findings will have broader applicability
once data becomes available.”
Finally, we hope that the changes we have made solve all your concerns about the article.
We are more than happy to make any further changes that will improve the paper. Thank
you again for your time and help.
Response to Reviewer #2:
Thank you for the opportunity to review this paper. The authors adequately provide
the details and explain each section of the manuscript well. Overall, the design and
method of this study is sound. However, the authors need to address a couple of issues
before the manuscript reaches the publishable level.
Reply: We thank the anonymous reviewer very much for reading the manuscript so carefully,
and offering so many important and constructive comments. We have benefited tremendously
from your constructive comments and suggestions, which are all extremely helpful to
bring the paper up to the standard. We have tried to make changes and revisions to
make the research theme more prominent and the logic clearer. Please allow us to take
this opportunity to send our greatest appreciation to you. We try to address these
problems and the flaws you point out in the following.
Question 1: The introduction is not clear and focused. The concepts presentation needs
more connection to improve the text flow. Furthermore, the reference to the research
gap could be clearer. I suggest starting with a brief overall topic characterization,
secondly, giving some detail to the main concepts, and finally, focusing on the research
gap and research question (or research objectives). The argumentation for the selected
topic must be based on recent literature.
Reply: Thanks for this helpful comment. We have revised the introduction part of our
research paper according to the reviewer's suggestion (pp.2-3).
The following is the train of thought behind writing the introduction of our paper.
Firstly, we introduced the research background of this paper, leading to our research
theme, "Consumers' Risk Perception, Market Demand, and Firm Innovation". We have discussed
the relevant literature on demand-induced innovation and proposed that although scholars
have examined the mechanism of demand-induced innovation, only a few have explored
the role of consumers' risk perception as a demand-side influencing factor. Our research
aims to fill this gap.
We then explained the concept and characteristics of consumers' risk perception, highlighting
how it differs from other demand-inducing forces. “Consumers’ risk perception refers
to the uncertainty that a consumer may feel when making a purchase decision. They
may not be sure whether the purchase results will meet their requirements, and sometimes,
the results may not be pleasant. When a sudden accident occurs, such as a product
harm crisis, negative information about the product and the firm involved spreads
rapidly in the market. This causes widespread concern among consumers, increases their
risk perception and ultimately affects their purchase decisions. This change in consumer
behaviour leads to a shift in market demand, which in turn affects the innovation
activities of manufacturing enterprises. Changes in consumers’ risk perception can
have a significant impact on firm innovation, and this impact can differ from other
demand-induced forces. There are several reasons why this is so. Firstly, it is often
difficult for consumers to have access to all the information they need about risks,
and their understanding of product risks can be influenced by small probability events
and media overexposure. Secondly, the impact of increased risk perception on firm
innovation is ambiguous. When consumers perceive more risk, their willingness to pay
for security increases and the demand for safer products also goes up. This, in turn,
may lead to an increase in the willingness of firm to innovate products and technologies.
However, on the other hand, the willingness to innovate on products and technologies
that are considered high-risk may decline. Thirdly, changes in risk perception also
have an externality on firm innovation. Negative events can impact not only the companies
directly involved but also the businesses and industries involved. Given these specificities
of consumers’ risk perception, research on the effect of consumers’ risk perception
on firm innovation can be a valuable addition to the existing literature on "demand-induced
innovation".”
Next, we briefly introduced our main research contents, methods, and data and explained
why we chose them. “This paper uses the relevant data of Chinese firms from 2008 to
2014, taking Chinese consumers, Chinese manufacturing firms, and the Chinese market
as research objects, employs a difference-in-differences(DID) approach by using the
Bawang event, a sudden accident, as a quasi-natural experiment to identify the impact
of changes in consumers’ risk perception on firm innovation. The accidental nature
of the Bawang event and the extensive media coverage at the time provide quite convincing
evidence of the externality of our shock. We have decided to utilize the data from
2008 to 2014 for two main reasons. Firstly, the Bawang event occurred in 2010, which
makes it reasonable to use data from 2008 to 2014. This ensures the accuracy and effectiveness
of estimation results in accordance with the method on samples. Secondly, there was
a new drug approval reform in China in 2015 which significantly impacted China's pharmaceutical
innovation. Therefore, data from 2015 onwards is not suitable for inclusion in our
research sample.”
To demonstrate its contribution, we also compared our research with the latest literature
on perceived risk and innovation, namely Galasso and Luo (2019). “There are some differences
between our research and that of Galasso and Luo(2021). Firstly, compared with Galasso
and Luo, we have provided a more detailed discussion on changes in consumers’ perceived
risk. We have a comprehensive and detailed discussion on two aspects of consumers’
perceived risk: social risk and functional risk. Secondly, this paper introduces economic
concepts such as industrial chain, industrial correlation, and technology spillover
effect into the research of “demand-driven innovation” within the framework of risk
perception. Our research indicates that the influence of consumers’ risk perception
on firm innovation depends on their position in the industrial chain and technology
spillover. We have two main findings: (1) Firms closer to the downstream of the industrial
chain are more sensitive to changes in consumers’ perceived risks, leading to a greater
impact on their innovation activities. (2) Cross-industry technology spillovers are
more likely to occur between firms and industries with high technical similarity when
a sudden accident occurs. The higher the technological similarity with the firm involved,
the greater the impact of consumers’ risk perception on the innovation of the firm.
Thirdly, the study conducted by Galasso and Luo analyzes the course of technological
progress using patent and FDA data at the patent classification level. Meanwhile,
we analyze Chinese manufacturing firms as micro subjects of innovation activities.
We focus on the decisions made when responding to negative events to recover their
reputation and compensate for the losses incurred. We also add a discussion on firm
heterogeneity to enhance the analysis.”
Finally, we presented the structure of our paper. For details, please see the revisions
(pp.2-3).
Question 2: The current literature review is weak. It should be further extended.
Literature review did not reveal any literature gap this study attempted to address,
even though author(s) have mentioned the literature gap in the implication section.
Reply: Thanks for this helpful comment. We have revised Section 2 (pp.3-7) of our
research paper according to the reviewer's suggestion. Our literature is divided into
three parts: "Consumers' Risk Perception and Market Demand", "Market Demand and Firm
Innovation", and "Consumers' Risk Perception and Firm Innovation". We have conducted
a detailed review of the literature on the relevant topic for each section. After
each literature review, we identified the literature gaps we will address in our work.
The literature gaps that exist in the theme of "Consumers' Risk Perception and Market
Demand" are: “Although some scholars have studied how changes in consumers’ risk perception
and trust affect their purchasing decisions following a sudden accident, such as a
product harm crisis, there is still a need for more comprehensive discussions on the
strategies that firms should adopt to restore consumers’ trust and reduce their risk
perception. Previous studies mainly focused on external strategies, such as crisis
public relations and advertising, and overlooked internal strategies, such as improving
products and technology through innovation.”
The literature gaps that exist in the theme of "Market Demand and Firm Innovation"
are: “This paper believes that there are still some problems worthy of further discussion.
First, we can discuss how market demand drives innovation from a richer perspective.
For example, changes in market demand caused by risk perception have received little
empirical and theoretical attention. Second, the endogeneity problem has yet to be
well solved in previous studies, and it is not easy to get an unbiased and consistent
estimate. This paper holds that the most effective way to study the relationship between
market demand and firm innovation is to find a reasonable exogenous impact and estimate
it using the quasi-natural experiment method. Third, industrial heterogeneity and
industry correlation have been neglected in previous studies. The same exogenous impact
will have different effects on the innovation behaviour of different industries. Even
in the same industrial chain, the industry in the upstream and the industry in the
downstream of the industrial chain will have different changes in innovation behaviour
when the market demand changes. In addition, due to the inter-industry correlation
and technology spillover effect, the change of innovation behaviour in one industry
will affect the innovation of other industries, which is also worth noting.”
The literature gaps that exist in the theme of "Consumers' Risk Perception and Firm
Innovation" are: “The literature most directly related to our study is Galasso and
Luo (2021). While we have borrowed their ideas and methods, there are some ways in
which our research differs from that of Galasso and Luo. Firstly, Galasso and Luo
noted that over-radiation accidents and their extensive media coverage can lead to
an increased perception of risk regarding medical radiation among patients and medical
providers. However, they did not provide a detailed analysis of how the perception
of risk changes over time. We have chosen to discuss two aspects of consumers’ perceived
risk, namely social risk and functional risk, and provide a more detailed explanation
of the changes in consumers’ perceived risk over time. Secondly, this paper introduces
economic concepts such as industrial chain, industrial correlation, and technology
spillover effect into the research of "demand-driven innovation" within the framework
of risk perception. This has yet to be done in previous studies. We have presented
our two hypotheses and conducted experiments to verify them: (1) Consumers’ risk perception
impacts firm innovation, and the extent of the impact depends on the firm’s position
in the industrial chain. (2) Consumers’ risk perception impacts firm innovation and
the extent of the impact related to technology spillover. Thirdly, the study conducted
by Galasso and Luo analyzes the course of technological progress using patent and
FDA data at the patent classification level. Meanwhile, we analyze Chinese manufacturing
firms as micro subjects of innovation activities, focusing on the decisions made when
responding to negative events to recover their reputation and make up for the losses
incurred. We also add a discussion on firm heterogeneity to enhance the analysis.”
Question 3: Literature review covers several topics relevant for the research scope.
However, a better connection between the topics is required. Additionally, the author(s)
must further develop each topic as the text emerges in a fragmented way. Therefore,
the argumentation for the hypotheses' formulation is weak and I suggest that it could
be revised. I suggest that more specific relations could be inferred from the literature.
Reply: Thank you for this suggestion. We have revised Section 2 (pp.3-7) of our research
paper according to the reviewer's suggestion. Our research has covered several topics,
and to establish a better connection between them, we have divided Section 2 into
three parts: "Consumers' Risk Perception and Market Demand", "Market Demand and Firm
Innovation", and "Consumers' Risk Perception and Firm Innovation". In each section,
we have explained our theoretical underpinnings and relevant concepts, reviewed and
commented on research about relevant topics, and presented our research hypotheses
and theoretical frameworks.
In the section on "Consumers' Risk Perception and Market Demand", we have discussed
in detail the concept of consumers' risk perception, how sudden accidents can affect
consumer behaviour and how consumer behaviour can affect market demand. In the section
on "Market Demand and Firm Innovation", we have explained how market demand can influence
firm innovation. In the section on "Consumers' Risk Perception and Firm Innovation",
we have explained how consumers' risk perception can influence firm innovation, and
we have highlighted the differences between consumers' risk perception and other demand-driven
forces that impact firm innovation. We have also explained how our research on perceived
risk and innovation differs from the latest literature by Galasso and Luo (2019).
Through the discussion of these three topics, we have connected consumer risk perception
with the literature on consumer psychology and economics.
We have not presented the full contents of the revisions here. However, they can be
found in the revised paper (pp.3-7).
Question 4: The research methodology needs to be cleaned up. More details on methodology
should be provided.
Reply: Thank you for this suggestion. We have added more details to the methodology
in our manuscript, specifically in the following areas:
In section 4.2, we have explained the identification strategy we use in more detail
(pp.10-11). “The accidental nature of the Bawang event and the extensive media coverage
at the time provide quite convincing evidence of the externality of our shock. After
the Bawang event on July 14, 2010, media coverage of Bawang shampoo and dioxane spiked.
Furthermore, the Baidu search trend for "Bawang shampoo" and "dioxane" suggests that
public interest in these topics increased dramatically after the Bawang event. During
the Bawang event, media coverage drew attention to the presence of carcinogenic Dioxane
in Bawang shampoo, which increased consumers’ risk perception. Dioxane is a commonly
used chemical in the production of medicine, daily chemicals, and other special fine
chemical products. Therefore, not only shampoos but also other products like toothpaste,
deodorant, mouthwash, cosmetics, and pharmaceuticals may contain dioxane. Due to the
externality of the perceived risk, the impact of the Bawang event was not limited
to the Bawang alone but also extended to the entire daily chemical and pharmaceutical
industry. We have chosen the pharmaceutical and daily chemical industries as the experimental
group, while the other manufacturing industries will serve as the control group. Based
on the industry classification code, we have selected firms from the following industries
as samples for the processing group, as shown in Table A.2.”.
In Section 6, we have supplemented the details of the methods and empirical models
used (pp.16). “Our empirical strategy relies on a standard difference-in-differences
estimation:
〖〖Demand〗_ipt=β〗_0+β_1 〖Treat〗_i×〖After2010〗_t+αX_(it-1)+δ_i+δ_p+δ_t+ε_ipt (3)
where i represents the firm, p represents the province, and t represents the time.
〖Demand〗_ipt is the dependent variable of this model, which is measured by the firm’s
sales (main business income) and market share (proportion of a firm’s sales in the
whole industry).〖Treat〗_j is a dummy variable that takes the value of 1 when the firm
belongs to the treatment group and 0 otherwise. 〖After2010〗_t is also a dummy variable
that takes the value of 1 after 2010 (the year of the Bawang event) and 0 otherwise.
X_(it-1) is a vector of control variables at the firm level, including firm scale,
asset-liability ratio, return on assets, fixed assets scale, and firm age. δ_i is
the firm fixed effects, δ_p is the province fixed effects, and δ_t is the year fixed
effects. ε_ipt is the stochastic error term.”.
In Section 7, we have detailed the method of measuring the variable 〖Upstreamness〗_i
(pp.17-18). “To test Hypothesis 5, this study calculates the level of upstreamness
of 153 industries by using the input-output table of China according to the method
of Antràs et al. (2012).
〖Upstreamness〗_i=1×F_i/Y_i +2×(∑_(j=1)^N▒〖μ ̂_ij F_j 〗)/Y_i +3×(∑_(j=1)^N▒∑_(k=1)^N▒〖μ
̂_ik μ ̂_kj F_j 〗)/Y_i +
4×(∑_(j=1)^N▒∑_(k=1)^N▒∑_(l=1)^N▒〖μ ̂_il μ ̂_lk μ ̂_kj F_j 〗)/Y_i +⋯ (4)
where, μ ̂_ij represents the output of industry i required to produce 1 unit value
of industry j’s output (the marker above indicates adjustments for open economies
and inventories), F_i represents the portion of the output of industry j that is used
for final consumption, and Y_i represents the total output of industry i. Each item
on the right side of the equation corresponds to a production link in the industrial
chain with varying distances from the final consumption. The numbers to the left of
the multiplication sign, i.e., 1,2,3, etc., represent the distance from final final
consumption plus one. The part to the left of the multiplication sign in each term
represents the portion of the output of industry i that is used in the corresponding
position in the industrial chain, as the weight exists. The sum of the items gives
the 〖Upstreamness〗_i, it represents the weighted average distance between the output
of industry i and final consumption. A higher degree of upstream indicates that the
industry is closer to intermediate inputs along the industrial chain, and vice versa,
closer to the final product.”
We have not presented the full contents of the revisions here. However, they can be
found in the revised paper.
Question 5: The discussion on the research findings is relatively simple and insufficient.
I recommend to elaborate the findings focusing on the study context and compare the
research results with prior studies in order to manifest the contribution of this
study. The discussion section needs significantly more depth. It should include subsections
(e.g., theoretical implications, managerial implications, limitations and suggestions
for future research). The generalizability of the results should be better discussed.
Reply: Thanks for this valuable comment. We have revised Section 8 according to the
reviewer's suggestion (pp.19-22).
Firstly, we have summarized our research content and methods, and explained our main
empirical findings and their theoretical implications in detail. “ In this paper,
we examine the links between consumers’ risk perception, market demand and firm innovation,
taking advantage of the disclosure and the extensive reporting of the Bawang event
in 2010. The theoretical hypothesis section of this paper argues that when a sudden
accident occurs, such as a product harm crisis, consumers’ risk perception tends to
increase, which, in turn, affects their purchasing behaviour. This change in consumer
behaviour leads to a shift in market demand, eventually influencing manufacturing
enterprises’ innovation activities. This paper employs a difference-in-differences
approach by using the Bawang event as a quasi-natural experiment to identify the impact
of changes in consumers’ risk perception on firm innovation. The findings are as follows.
First, consumers’ risk perception effectively promotes firms to innovate. The increase
in consumers’ risk perception of products containing dioxane after the Bawang event
led to a significant increase in patent applications in the daily chemical and pharmaceutical
manufacturing sectors, which rose by approximately 7.6% compared to other manufacturing
industries. We propose that consumers’ risk perception affects firm innovation by
influencing market demand and provide direct evidence to support this mechanism. In
a sudden accident, consumer demand can decrease, leading to a firm’s profits and market
share decline. Firms need to take appropriate measures to regain consumer trust and
reduce their perception of risk. However, changing factor input or withdrawing from
the market can be expensive for firms. Thus, implementing technological or product
innovation is the best option for them.
Second, we examine the impact of the position in the industrial chain and technology
spillover on consumers’ perceived risk and firm innovation. Our study has revealed
two findings: First, within the same industry chain, the downstream industry is more
vulnerable to changes in consumer demand due to its closer proximity to consumers
and, therefore, more sensitive to risk perception. This sensitivity makes changes
in innovation activities more noticeable in the downstream industry. Second, cross-industry
technology spillovers are more likely to occur between firms and industries with high
technical similarity when a sudden accident occurs. The higher the technological similarity
with the firm involved, the greater the impact of consumers’ risk perception on the
innovation of the enterprise.”
Secondly, compared with the existing research, we have provided the possible marginal
contribution of our manuscript. (1) The first is the innovation of the research perspective.
While there is ample literature on how market demand drives innovation, there is little
research on how consumers’ risk perception affects demand-driven innovation. Our research
aims to fill this gap and provide a comprehensive understanding of the subject. In
addition, our research also examines the strategies that firms can adopt to restore
consumer trust and reduce risk perception following product harm crises. While previous
studies have mainly focused on external strategies, such as crisis PR and advertising,
we find that internal strategies, such as improving product quality and technology
through innovation, can also play a crucial role in restoring consumer trust and reducing
perceived risks. (2) The second is the innovation of research methods. Previous studies
on "demand-driven innovation" have not been successful in solving the endogenous problem
and obtaining an unbiased and consistent estimate. However, this paper addresses this
issue by selecting the Bawang event as an exogenous shock and using the DID approach
method to avoid endogeneity problems. (3) The third is the innovation of theoretical
mechanisms. This paper introduces economic concepts such as industrial chain, industrial
correlation, and technology spillover effect in the research framework on the impact
of consumers’ risk perception on firm innovation. It is the first study that finds
a relationship between the influence of consumers’ risk perception on firm innovation
and their position in the industrial chain and technical similarity.
Thirdly, based on our research content and empirical results, we have proposed our
policy implications from three perspectives: government, firms and consumer. (1) For
the government. The study suggests that when the government formulates industrial
and innovation policies, it needs to consider the role of the industrial chain and
the spillover effect. The government should create matching policy programs for different
types of firms. On the one hand, the government should prioritize the development
of leading and high-impact industries and increase investment and policy support for
them. This approach would promote the common development of other sectors. On the
other hand, the government should recognize that some firms may have weak innovation
ability and enthusiasm and may struggle to cope with demand-side shocks. To encourage
them, the government can stimulate the internal motivation of these firms to innovate
through tax incentives, subsidies, and other policies. Additionally, the government
should improve the merger and reorganization mechanism of firms. It should eliminate
firms with low technical levels and optimize industries through resource integration
and factor reconstruction. (2) For the firm. Firms should take advantage of the spillover
effect of innovation and participate actively in collaborative innovation activities
within their supply chain while optimizing their innovation strategies. Specifically,
firms should closely monitor the innovation dynamics of related companies and learn
from and absorb their innovation results to improve their product quality and production
efficiency, thereby enhancing their competitiveness. Additionally, firms should maintain
timely and effective interaction with industry-related firms to keep track of their
innovation plans and the development progress of new products. By collaborating with
other firms and sharing resources and knowledge, firms can improve their innovation
ability and performance. For instance, they can jointly establish joint research and
development teams with other firms to develop new technologies and products, reducing
costs, shortening research and development cycles, and improving market competitiveness.
(3)For the consumers. The government can stimulate the willingness of consumers to
consume by providing them with cash subsidies, consumer vouchers, and other incentives.
Firms should listen to consumers’ opinions and feedback during production, operation,
and research and development and amend their business strategy and research and development
direction accordingly. On the other hand, consumers should actively exercise and
maintain their right to supervision, right to know, and other relevant rights and
collaborate with the government to supervise and give feedback on relevant firms and
products. This would encourage firms to provide better products and services to the
consumers.
Finally, we have discussed the limitations of our research and the future research
directions. During our discussion, we explored the extent to which the results we
obtained can be applied or generalized to other contexts. While our empirical findings
may have limited applicability, the research concepts and theoretical framework can
still be used to investigate similar issues. For instance, we can apply them to study
the impact of changes in consumers' perceived risks on market demand and innovation
during unexpected events like the COVID-19 pandemic (pp.22-23). In addition, this
paper specifically analyzes the changes in risk perception from the perspectives of
social risk and functional risk, and it is more detailed than previous studies. However,
like previous studies, the discussion on consumers’ risk perception in this paper
is still a qualitative analysis. In the future, constructing quantitative indicators
of consumers’ risk perception into the empirical model will become a focus of subsequent
research.
Question 6: The paper is required for proper writing and needs to be revised with
professional academic writing. There are several grammatical issues throughout the
paper.
Reply: We apologize for the language issue of our manuscript. We tried our best to
improve the manuscript and made some changes to the manuscript. We did not list the
changes here but marked them in red in the revised paper. We appreciate for reviewer's
warm work earnestly and hope that the correction will meet with approval.
Finally, we hope that the changes we have made solve all your concerns about the article.
We are more than happy to make any further changes that will improve the paper. Thank
you again for your time and help.
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