PONE-D-23-03002
Career Development Opportunity, Remuneration, and Organisational Commitment on Job
Satisfaction and Turnover Intention: Moderating Effect of Job Autonomy
PLOS ONE
Dear Dr. Al Mamun,
Thank you for submitting your manuscript to PLOS ONE. After careful consideration,
we feel that it has merit but does not fully meet PLOS ONE’s publication criteria
as it currently stands. Therefore, we invite you to submit a revised version of the
manuscript that addresses the points raised during the review process.
Please submit your revised manuscript by Apr 14 2023 11:59PM. If you will need more
time than this to complete your revisions, please reply to this message or contact
the journal office at plosone@plos.org. When you're ready to submit your revision, log on to https://www.editorialmanager.com/pone/ and select the 'Submissions Needing Revision' folder to locate your manuscript file.
Please include the following items when submitting your revised manuscript:
• A rebuttal letter that responds to each point raised by the academic editor and
reviewer(s). You should upload this letter as a separate file labeled 'Response to
Reviewers'.
• A marked-up copy of your manuscript that highlights changes made to the original
version. You should upload this as a separate file labeled 'Revised Manuscript with
Track Changes'.
• An unmarked version of your revised paper without tracked changes. You should upload
this as a separate file labeled 'Manuscript'.
If you would like to make changes to your financial disclosure, please include your
updated statement in your cover letter. Guidelines for resubmitting your figure files
are available below the reviewer comments at the end of this letter.
If applicable, we recommend that you deposit your laboratory protocols in protocols.io
to enhance the reproducibility of your results. Protocols.io assigns your protocol
its own identifier (DOI) so that it can be cited independently in the future. For
instructions see: https://journals.plos.org/plosone/s/submission-guidelines#loc-laboratory-protocols. Additionally, PLOS ONE offers an option for publishing peer-reviewed Lab Protocol
articles, which describe protocols hosted on protocols.io. Read more information on
sharing protocols at https://plos.org/protocols?utm_medium=editorial-email&utm_source=authorletters&utm_campaign=protocols.
We look forward to receiving your revised manuscript.
Kind regards,
Bo Pu, Ph.D.
Academic Editor
PLOS ONE
Journal requirements:
When submitting your revision, we need you to address these additional requirements.
1. Please ensure that your manuscript meets PLOS ONE's style requirements, including
those for file naming. The PLOS ONE style templates can be found at
https://journals.plos.org/plosone/s/file?id=wjVg/PLOSOne_formatting_sample_main_body.pdf and
https://journals.plos.org/plosone/s/file?id=ba62/PLOSOne_formatting_sample_title_authors_affiliations.pdf
Author(s) Reply: Thank you for your constructive comments and suggestions. Amended
accordingly
2. Please include the information provided on ethical considerations and participant
consent in the methods section of the manuscript.
Author(s) Reply: Thank you for your constructive comments and suggestions. Amended
accordingly:
Prior to the commencement of the formal questionnaire, all participants signed an
informed consent form, in which they were informed of the purpose of the data collection,
the final destination of the data, and their right to withdraw from participation
at any time. The local ethics committee (Ethical Review of Biomedical Research Involving
Human Beings, China) ruled that no formal ethics approval was required because the
data is anonymous, not sensitive or confidential in nature and no vulnerable or dependent
groups included. At the end of the data collection, this study successfully obtained
532 valid questionnaire sets.
3. Please ensure that you include a title page within your main document. You should
list all authors and all affiliations as per our author instructions and clearly indicate
the corresponding author.
Author(s) Reply: Thank you for your constructive comments and suggestions. Amended
accordingly:
Chen Xuelin1,2, Abdullah Al Mamun*2, Wan Mohd Hirwani Wan Hussain2, Gao Jingzu2, Qing
Yang2, Sayed Samer Ali Al Shami3
1School of Business, Jishou University, 416000 Jishou City, Hunan, China.
2UKM - Graduate School of Business, Universiti Kebangsaan Malaysia, 43600, UKM Bangi,
Selangor Darul Ehsan, Malaysia
3Institute of Technology Management and Entrepreneurship, Universiti Teknikal Malaysia
Melaka, Melaka, Malaysia
Address: UKM - Graduate School of Business, Universiti Kebangsaan Malaysia, 43600,
UKM Bangi, Selangor Darul Ehsan, Malaysia. Email: almamun@ukm.edu.my/mamun7793@gmail.com
4. Please include your full ethics statement in the ‘Methods’ section of your manuscript
file. In your statement, please include the full name of the IRB or ethics committee
who approved or waived your study, as well as whether or not you obtained informed
written or verbal consent. If consent was waived for your study, please include this
information in your statement as well.
Author(s) Reply: Thank you for your constructive comments and suggestions. Amended
accordingly:
Prior to the commencement of the formal questionnaire, all participants signed an
informed consent form, in which they were informed of the purpose of the data collection,
the final destination of the data, and their right to withdraw from participation
at any time. The local ethics committee (Ethical Review of Biomedical Research Involving
Human Beings, China. Link: http://www.gd.gov.cn/zwgk/wjk/zcfgk/content/post_2530813.html) ruled that no formal ethics approval was required because the data is anonymous,
not sensitive or confidential in nature and no vulnerable or dependent groups included.
At the end of the data collection, this study successfully obtained 532 valid questionnaire
sets.
ADDITIONAL EDITOR COMMENTS:
Dear Abdullah Al Mamun,
Thank you for submitting your manuscript, Manuscript Number PONE-D-23-03002 and entitled
"Career Development Opportunity, Remuneration, and Organisational Commitment on Job
Satisfaction and Turnover Intention: Moderating Effect of Job Autonomy," to the PLOS
ONE.
I find the topic of career development and organization behavior to be interesting
and relevant, I have decided to major revision. Looking forward your modified version.
Best Wishes,
Bo Pu, Ph.D.
Academic Editor
PLOS ONE
[Note: HTML markup is below. Please do not edit.]
Reviewers' comments:
Reviewer's Responses to Questions
Comments to the Author
1. Is the manuscript technically sound, and do the data support the conclusions?
The manuscript must describe a technically sound piece of scientific research with
data that supports the conclusions. Experiments must have been conducted rigorously,
with appropriate controls, replication, and sample sizes. The conclusions must be
drawn appropriately based on the data presented.
Reviewer #1: Yes
Reviewer #2: Yes
2. Has the statistical analysis been performed appropriately and rigorously?
Reviewer #1: Yes
Reviewer #2: Yes
3. Have the authors made all data underlying the findings in their manuscript fully
available?
The PLOS Data policy requires authors to make all data underlying the findings described
in their manuscript fully available without restriction, with rare exception (please
refer to the Data Availability Statement in the manuscript PDF file). The data should
be provided as part of the manuscript or its supporting information, or deposited
to a public repository. For example, in addition to summary statistics, the data points
behind means, medians and variance measures should be available. If there are restrictions
on publicly sharing data—e.g. participant privacy or use of data from a third party—those
must be specified.
Reviewer #1: Yes
Reviewer #2: No
4. Is the manuscript presented in an intelligible fashion and written in standard
English?
PLOS ONE does not copyedit accepted manuscripts, so the language in submitted articles
must be clear, correct, and unambiguous. Any typographical or grammatical errors should
be corrected at revision, so please note any specific errors here.
Reviewer #1: Yes
Reviewer #2: Yes
5. Review Comments to the Author
Please use the space provided to explain your answers to the questions above. You
may also include additional comments for the author, including concerns about dual
publication, research ethics, or publication ethics. (Please upload your review as
an attachment if it exceeds 20,000 characters)
REVIEWER #1:
Comment 1: 1. The introduction part is too long-winded, the author needs to be more
targeted to explain the research topic, to comb out the explanation of the research
gap
Author(s) Reply: Thank you for your constructive comments and suggestions, Prof. Amendment
highlighted (added – BLUE; removed RED) below:
INTRODUCTION
It has become increasingly crucial for companies to enhance their work efficiency
due to the intense market competition. The workforce has substantial influence on
the organisational or business success, which explains the significant need for companies
to optimise their workforce, particularly the younger workforce considering their
high turnover rate and independent nature (Ramlah et al., 2021). With the constant
development of the economy and the increasing competition in the labour market, an
increasing number of young employees are contemplating job-hopping or leaving their
current company. The higher the turnover intention, the higher the likelihood of quitting
the job (Jacobs & Roodt, 2008). Belete (2018) described turnover intention as the
intention to leave the workplace. The management must have good understanding of the
factors that contribute to turnover intention considering how a higher turnover rate
would affect the organisational morale, reduce the sense of identity within the company
(Joe et al., 2018), and yield negative financial impact since the companies have to
allocate resources for recruitment and training and experience brain drain and lower
productivity (Belete, 2018).
The older workforce possesses more traditional values, such as contributing to the
country and supporting the family, but the younger workforce emphasises more worldly
values and embraces self-development as the key purpose of working (Zhao, 2018). In
general, the younger workforce demonstrates unique characteristics at work. They have
different expectations at work and expect higher expectations on perceived career
development opportunity (PC) and perceived pay for performance (PP) than the older
workforce (Magni & Manzoni, 2020). Besides that, prior studies demonstrated lower
affective organisational commitment (AC) among young employees than older employees
(Singh & Gupta, 2015; Salminen & Miettinen, 2019). Adding to that, the younger workforce
highly values job autonomy (JA) at the workplace. Morgeson and Humphrey (2006) defined
JA as the extent of freedom and independence allowed for employees to arrange their
work schedule, make decisions, and select the method of performing tasks at the workplace.
The younger workforce is more independent in nature (Ramlah et al., 2021) and may
be less loyal towards the company (Singh & Gupta, 2015). They are not willing to obey
orders and instructions, as they prefer to work freely and independently (Lee et al.,
2017). Moreover, the younger workforce emphasises how they feel, which makes them
highly value job satisfaction (JS) at the workplace (Yi et al., 2010; Zhao, 2018).
In short, unlike the older workforce, the younger workforce has higher expectations
on PC and PP but lower expectations on AC compared with older workforce and display
higher concern for JA and JS.
Prior studies examined the influence of these unique attributes of young workforce
on turnover intention (TI) (Lee et al., 2017; Belete, 2018; Alam & Asim, 2019; Wan
& Duffy, 2022). However, none of these studies examined these relationships across
different generations. As a result, the significance of these attributes as the main
predictors of TI among the young workforce has remained unclear. Prior studies mainly
focused on the direct influence of PC, PP, and AC on TI, respectively. Only a few
studies justified PC, PP, and AC as predictors of TI. Besides that, the relationships
of JA and JS with TI have remained underexplored, which were addressed in the current
study. These young employees are the future workforce and soon replace the current
management. Retaining these young employees can minimise the costs of recruiting and
training new talents. Additionally, prior studies have mainly focused on the direct
influence of PC, PP, and AC on TI and largely neglected the mechanism of how PC, PP
and AC affect TI. Drawing upon the equity theory (Adams, 1965), which proposes that
employees' satisfaction levels are contingent upon their perceptions of fairness regarding
the relationship between their inputs and outputs, previous study has pointed out
the mediating role of job satisfaction (JS) between the relationship between employee
perceptions of organizational justice and employee outcomes (Mashi, 2018). Hence,
the present study seeks to investigate the mechanism of how PC, PP and AC affect TI
by focusing on JS.
Furthermore, limited research has explored whether there are certain conditions under
which the effects of PC, PP and AC on job satisfaction and turnover intention most
likely emerges. Examining these unexplored boundary conditions is critical, as it
may offer valuable insights that the effects of PC, PP, and AC should not be taken
for granted. According to Fried and Ferris (1987), when employees perceive more autonomous
opportunities provided by the organization, they will have internal positive feelings
toward their work. Job autonomy (JA) might be an important contextual resource to
influence employees’ attitudes and behaviours (Morgeson & Humphrey, 2006). Hence,
this study explores the role of JA within the organization as a boundary condition
to the relationships of PC, PP and AC with job satisfaction and turnover intention.
Overall, to address these gaps in the literature, the current study seeks to investigate
whether PC, PP, and AC indirectly affect turnover intention by influencing job satisfaction
under different levels of job autonomy.
Focusing on the young workforce in China, the current study quantitatively assessed
the influence of PC, PP, and AC on JS and TI, as well as the moderating effect of
JA. In particular, this study addressed the following research questions: (a) Does
PC influence TI directly or indirectly under different levels of JA? (b) Does PP influence
TI directly or indirectly under different levels of JA? And (c) Does AC influence
TI directly or indirectly under different levels of JA?
Comment 2: The theoretical basis of the moderating effect hypothesis is not well presented.
The advancement of hypothesis needs to be based on theoretical basis. The hypothesis
of the moderate effect needs to be further deepened. Therefore, I propose to rearrange
hypothesis 8, 9, and 10
Author(s) Reply: Thank you for your constructive comments and suggestions, Prof. Amendment
highlighted (added – BLUE; removed RED) below:
Job Autonomy
Spector (1986) described JA as the extent to which employees can make their own decisions
based on their judgment and preferences on how they execute the assigned tasks. Specifically,
when employees have autonomy at work, they can complete tasks in a free manner according
to their judgment and preferences. The job characteristics model (Hackman & Oldham,
1975) proposed that core job characteristics including autonomy generate a sense of
responsibility for outcomes, meaningfulness, and knowledge of results, which in turn
elicits intrinsic work motivation and job satisfaction. Autonomous jobs are expected
to encourage higher levels of job satisfaction than controlled jobs because JA makes
employees feel self-determined and free from external controls or constraints (Naqvi
et al., 2013). As a job resource, JA can contribute to positive work outcomes (Schaufeli
& Taris, 2014). Consistent with the studies above, Morgeson and Humphrey (2006) have
pointed out that JA is an important contextual resource to positively influence employees’
attitudes and behaviours. Thus, the current study expects a boosting effect of job
autonomy on job satisfaction.
Previous studies have mainly examined the moderating role of job resources on the
relationship between job demands and work outcomes (Xanthopoulou et al., 2007; Tadić
et al., 2015; Shantz & Alfes, 2015; Mayende & Musenze, 2018). Hakanen et al. (2005)
also suggested that resources like job autonomy could moderate the impact of job demands
for the majority of jobs. Prior researches have endeavoured to elucidate the degree
to which job resources, such as job autonomy, act as a buffer in the association between
variables, namely the relationship between job demands and work outcomes. Nevertheless,
it is noteworthy that scant studies have explored the moderating effect of job resources
in relationships between positive variables. Dominguez et al. (2020) have identified
a need for additional research on the moderating influence of job resources in the
relationships among positive variables. In response to this call, Wan and Duffy (2022)
have investigated the moderating effect of JA on the association between decent work
and job satisfaction, discovering that JA can strengthen the positive link between
these two variables. According to Dominguez et al. (2020), promoting elements of intrinsic
motivation can enhance the relationship between intrinsic motivational resources and
positive work attitudes, including work engagement and job satisfaction. Therefore,
it is rational to infer that JA, as an intrinsic motivational organizational resource,
may boost the effects of other job resources such as PC, PP and AC on job satisfaction.
Additionally, this boost effect may stem from the accumulation of job resources, as
proposed by Hobfoll (2011), wherein workers who have greater autonomy experience a
stronger motivational effect from job resources compared to those with lower autonomy
levels. In high-autonomy jobs, young individuals who have greater decision-making
power and place a premium on career development and performance-based pay are given
greater freedom to demonstrate their abilities and receive corresponding incentives.
This, in turn, leads to increased job satisfaction. Moreover, employees who have high
levels of job autonomy feel a stronger sense of connection to their organization when
they are allowed to perform their duties in a way that aligns with their personal
values and goals. This sense of connection may ultimately result in higher job satisfaction.
The younger workforce embraces independence at the workplace and evaluates a job based
on the salary, opportunities for autonomy, and the use of their talents at work (Lee
et al., 2017). Employees would be intrinsically positive about their jobs when they
are provided with more opportunities for autonomy (Fried & Ferris, 1987). Hackman
(1980) identified JA as a highly desirable attribute of a job and noted its close
relationships with job motivation and job attitudes. Li et al. (2021) postulated
the direct relationship between JA and career self-management in regards to employees’
career growth and success. Wan and Duffy (2022) demonstrated the motivating effect
of JA on employees and the positive influence of JA on JS. Apart from its motivating
effect on JS directly, JA reflects an environment that is not restricted by formal
procedures (Meyer et al., 2010). According to Chang et al. (2015), employees who perceive
that their supervisors support autonomy tend to be more satisfied with their jobs
and affectively committed to their organisation. Empowering leadership, which offers
autonomy and developmental support, potentially contributes favourable influence on
employees’ AC (Kim & Beehr, 2020). Haar and Spell (2009) highlighted the influence
of different levels of JA on the perceived level of distributive fairness and its
relationship to JS. Therefore, it is plausible that different levels of JA influence
the influence of PC, PP, and AC on JS. As JA influences employees’ work attitudes,
it serves as a crucial boundary condition for the relationships of PP, PC, and AC
with JS. Thus, the current study proposed the following hypotheses for testing:
H8: JA positively moderates the relationship between PC and JS.
H9: JA positively moderates the relationship between PP and JS.
H10: JA positively moderates the relationship between AC and JS.
Comment 3: H8, H9, and H10 were rejected. The author needs to explain in detail in
the conclusion of the manuscript why the author chose this moderate variable and whether
the moderating effect is not valid can be supported by other literature. Otherwise,
the selection of this variable would be meaningless.
Author(s) Reply: Thank you for your constructive comments and suggestions, Prof. Amendment
highlighted (added – BLUE; removed RED) below:
Dominguez et al. (2020) have highlighted the necessity for additional research on
the moderating impact of job resources in the relationships between positive variables.
While previous studies have primarily concentrated on the buffering effects of job
resources on job demands, little attention has been given to the moderating role of
job resources. Consequently, there is an urgent need for more extensive research to
gain a more comprehensive understanding of this complex interplay. Responding to this
call, besides that, this study empirically proved the insignificant moderating effect
of JA on the relationships of perceived career development opportunities (H8), perceived
pay for performance (H9), and affective organizational commitment (H10) with job satisfaction.
In other words, young employees take into account the importance of JA at the workplace,
but different levels of job autonomy do not affect the influence of these factors
on job satisfaction. This finding contrasted with previous studies, such as Iplik
(2014), which showed that job autonomy moderates the relationship between employees'
perceptions and job satisfaction. Similarly, Wan and Duffy (2022) found that job autonomy
moderated the relationship between job resources, such as decent work, and job satisfaction.
It is possible that different demographic groups could yield different results, and
cultural or contextual differences may explain the current findings. Cultural differences
can influence how individuals perceive and respond to job resources, such as job autonomy,
which could affect the moderating role of job autonomy in the relationship between
other job resources and job satisfaction. In contrast to countries that prioritize
individualism, Chinese culture emphasizes group harmony and collectivism, which could
lead to greater acceptance of limited job autonomy and a focus on fulfilling assigned
responsibilities (Hong et al., 2018). Therefore, future research is encouraged to
explore the moderating effect of job autonomy between positive variables in diverse
contexts.
REVIEWER #2:
Dear Author
Thank you for sending your paper "Career Development Opportunity, Remuneration, and
Organisational Commitment on Job Satisfaction and Turnover Intention: Moderating Effect
of Job Autonomy" to this journal "PLOS One". I read your paper and gave my concern
down here:
Comment 4: I suppose that the topic is too long and can be shorten.
Author(s) Reply: Thank you for your constructive comments and suggestions, Prof. Amendment
highlighted (added – BLUE; removed RED) below:
INTRODUCTION
It has become increasingly crucial for companies to enhance their work efficiency
due to the intense market competition. The workforce has substantial influence on
the organisational or business success, which explains the significant need for companies
to optimise their workforce, particularly the younger workforce considering their
high turnover rate and independent nature (Ramlah et al., 2021). With the constant
development of the economy and the increasing competition in the labour market, an
increasing number of young employees are contemplating job-hopping or leaving their
current company. The higher the turnover intention, the higher the likelihood of quitting
the job (Jacobs & Roodt, 2008). Belete (2018) described turnover intention as the
intention to leave the workplace. The management must have good understanding of the
factors that contribute to turnover intention considering how a higher turnover rate
would affect the organisational morale, reduce the sense of identity within the company
(Joe et al., 2018), and yield negative financial impact since the companies have to
allocate resources for recruitment and training and experience brain drain and lower
productivity (Belete, 2018).
The older workforce possesses more traditional values, such as contributing to the
country and supporting the family, but the younger workforce emphasises more worldly
values and embraces self-development as the key purpose of working (Zhao, 2018). In
general, the younger workforce demonstrates unique characteristics at work. They have
different expectations at work and expect higher expectations on perceived career
development opportunity (PC) and perceived pay for performance (PP) than the older
workforce (Magni & Manzoni, 2020). Besides that, prior studies demonstrated lower
affective organisational commitment (AC) among young employees than older employees
(Singh & Gupta, 2015; Salminen & Miettinen, 2019). Adding to that, the younger workforce
highly values job autonomy (JA) at the workplace. Morgeson and Humphrey (2006) defined
JA as the extent of freedom and independence allowed for employees to arrange their
work schedule, make decisions, and select the method of performing tasks at the workplace.
The younger workforce is more independent in nature (Ramlah et al., 2021) and may
be less loyal towards the company (Singh & Gupta, 2015). They are not willing to obey
orders and instructions, as they prefer to work freely and independently (Lee et al.,
2017). Moreover, the younger workforce emphasises how they feel, which makes them
highly value job satisfaction (JS) at the workplace (Yi et al., 2010; Zhao, 2018).
In short, unlike the older workforce, the younger workforce has higher expectations
on PC and PP but lower expectations on AC compared with older workforce and display
higher concern for JA and JS.
Prior studies examined the influence of these unique attributes of young workforce
on turnover intention (TI) (Lee et al., 2017; Belete, 2018; Alam & Asim, 2019; Wan
& Duffy, 2022). However, none of these studies examined these relationships across
different generations. As a result, the significance of these attributes as the main
predictors of TI among the young workforce has remained unclear. Prior studies mainly
focused on the direct influence of PC, PP, and AC on TI, respectively. Only a few
studies justified PC, PP, and AC as predictors of TI. Besides that, the relationships
of JA and JS with TI have remained underexplored, which were addressed in the current
study. These young employees are the future workforce and soon replace the current
management. Retaining these young employees can minimise the costs of recruiting and
training new talents. Additionally, prior studies have mainly focused on the direct
influence of PC, PP, and AC on TI and largely neglected the mechanism of how PC, PP
and AC affect TI. Drawing upon the equity theory (Adams, 1965), which proposes that
employees' satisfaction levels are contingent upon their perceptions of fairness regarding
the relationship between their inputs and outputs, previous study has pointed out
the mediating role of job satisfaction (JS) between the relationship between employee
perceptions of organizational justice and employee outcomes (Mashi, 2018). Hence,
the present study seeks to investigate the mechanism of how PC, PP and AC affect TI
by focusing on JS.
Furthermore, limited research has explored whether there are certain conditions under
which the effects of PC, PP and AC on job satisfaction and turnover intention most
likely emerges. Examining these unexplored boundary conditions is critical, as it
may offer valuable insights that the effects of PC, PP, and AC should not be taken
for granted. According to Fried and Ferris (1987), when employees perceive more autonomous
opportunities provided by the organization, they will have internal positive feelings
toward their work. Job autonomy (JA) might be an important contextual resource to
influence employees’ attitudes and behaviours (Morgeson & Humphrey, 2006). Hence,
this study explores the role of JA within the organization as a boundary condition
to the relationships of PC, PP and AC with job satisfaction and turnover intention.
Overall, to address these gaps in the literature, the current study seeks to investigate
whether PC, PP, and AC indirectly affect turnover intention by influencing job satisfaction
under different levels of job autonomy.
Focusing on the young workforce in China, the current study quantitatively assessed
the influence of PC, PP, and AC on JS and TI, as well as the moderating effect of
JA. In particular, this study addressed the following research questions: (a) Does
PC influence TI directly or indirectly under different levels of JA? (b) Does PP influence
TI directly or indirectly under different levels of JA? And (c) Does AC influence
TI directly or indirectly under different levels of JA?
Comment 5: The research problem can be made crystal clear. Moreover, the very first
sentence of the introduction section started with "it"! What does it mean? 'It' should
be clear.
Author(s) Reply: Thank you for your constructive comments and suggestions, Prof. Amendment
highlighted (added – BLUE; removed RED) below:
INTRODUCTION
It has become increasingly crucial for companies to enhance their work efficiency
due to the intense market competition. The workforce has substantial influence on
the organisational or business success, which explains the significant need for companies
to optimise their workforce, particularly the younger workforce considering their
high turnover rate and independent nature (Ramlah et al., 2021). With the constant
development of the economy and the increasing competition in the labour market, an
increasing number of young employees are contemplating job-hopping or leaving their
current company. The higher the turnover intention, the higher the likelihood of quitting
the job (Jacobs & Roodt, 2008). Belete (2018) described turnover intention as the
intention to leave the workplace. The management must have good understanding of the
factors that contribute to turnover intention considering how a higher turnover rate
would affect the organisational morale, reduce the sense of identity within the company
(Joe et al., 2018), and yield negative financial impact since the companies have to
allocate resources for recruitment and training and experience brain drain and lower
productivity (Belete, 2018).
…….
Prior studies examined the influence of these unique attributes of young workforce
on turnover intention (TI) (Lee et al., 2017; Belete, 2018; Alam & Asim, 2019; Wan
& Duffy, 2022). However, none of these studies examined these relationships across
different generations. As a result, the significance of these attributes as the main
predictors of TI among the young workforce has remained unclear. Prior studies mainly
focused on the direct influence of PC, PP, and AC on TI, respectively. Only a few
studies justified PC, PP, and AC as predictors of TI. Besides that, the relationships
of JA and JS with TI have remained underexplored, which were addressed in the current
study. These young employees are the future workforce and soon replace the current
management. Retaining these young employees can minimise the costs of recruiting and
training new talents. Additionally, prior studies have mainly focused on the direct
influence of PC, PP, and AC on TI and largely neglected the mechanism of how PC, PP
and AC affect TI. Drawing upon the equity theory (Adams, 1965), which proposes that
employees' satisfaction levels are contingent upon their perceptions of fairness regarding
the relationship between their inputs and outputs, previous study has pointed out
the mediating role of job satisfaction (JS) between the relationship between employee
perceptions of organizational justice and employee outcomes (Mashi, 2018). Hence,
the present study seeks to investigate the mechanism of how PC, PP and AC affect TI
by focusing on JS.
Furthermore, limited research has explored whether there are certain conditions under
which the effects of PC, PP and AC on job satisfaction and turnover intention most
likely emerges. Examining these unexplored boundary conditions is critical, as it
may offer valuable insights that the effects of PC, PP, and AC should not be taken
for granted. According to Fried and Ferris (1987), when employees perceive more autonomous
opportunities provided by the organization, they will have internal positive feelings
toward their work. Job autonomy (JA) might be an important contextual resource to
influence employees’ attitudes and behaviours (Morgeson & Humphrey, 2006). Hence,
this study explores the role of JA within the organization as a boundary condition
to the relationships of PC, PP and AC with job satisfaction and turnover intention.
Overall, to address these gaps in the literature, the current study seeks to investigate
whether PC, PP, and AC indirectly affect turnover intention by influencing job satisfaction
under different levels of job autonomy.
Focusing on the young workforce in China, the current study quantitatively assessed
the influence of PC, PP, and AC on JS and TI, as well as the moderating effect of
JA. In particular, this study addressed the following research questions: (a) Does
PC influence TI directly or indirectly under different levels of JA? (b) Does PP influence
TI directly or indirectly under different levels of JA? And (c) Does AC influence
TI directly or indirectly under different levels of JA?
Comment 6: The hypothesis on moderating effect needs further improvement.
Author(s) Reply: Thank you for your constructive comments and suggestions, Prof. Amendment
highlighted (added – BLUE; removed RED) below:
Job Autonomy
Spector (1986) described JA as the extent to which employees can make their own decisions
based on their judgment and preferences on how they execute the assigned tasks. Specifically,
when employees have autonomy at work, they can complete tasks in a free manner according
to their judgment and preferences. The job characteristics model (Hackman & Oldham,
1975) proposed that core job characteristics including autonomy generate a sense of
responsibility for outcomes, meaningfulness, and knowledge of results, which in turn
elicits intrinsic work motivation and job satisfaction. Autonomous jobs are expected
to encourage higher levels of job satisfaction than controlled jobs because JA makes
employees feel self-determined and free from external controls or constraints (Naqvi
et al., 2013). As a job resource, JA can contribute to positive work outcomes (Schaufeli
& Taris, 2014). Consistent with the studies above, Morgeson and Humphrey (2006) have
pointed out that JA is an important contextual resource to positively influence employees’
attitudes and behaviours. Thus, the current study expects a boosting effect of job
autonomy on job satisfaction.
Previous studies have mainly examined the moderating role of job resources on the
relationship between job demands and work outcomes (Xanthopoulou et al., 2007; Tadić
et al., 2015; Shantz & Alfes, 2015; Mayende & Musenze, 2018). Hakanen et al. (2005)
also suggested that resources like job autonomy could moderate the impact of job demands
for the majority of jobs. Prior researches have endeavoured to elucidate the degree
to which job resources, such as job autonomy, act as a buffer in the association between
variables, namely the relationship between job demands and work outcomes. Nevertheless,
it is noteworthy that scant studies have explored the moderating effect of job resources
in relationships between positive variables. Dominguez et al. (2020) have identified
a need for additional research on the moderating influence of job resources in the
relationships among positive variables. In response to this call, Wan and Duffy (2022)
have investigated the moderating effect of JA on the association between decent work
and job satisfaction, discovering that JA can strengthen the positive link between
these two variables. According to Dominguez et al. (2020), promoting elements of intrinsic
motivation can enhance the relationship between intrinsic motivational resources and
positive work attitudes, including work engagement and job satisfaction. Therefore,
it is rational to infer that JA, as an intrinsic motivational organizational resource,
may boost the effects of other job resources such as PC, PP and AC on job satisfaction.
Additionally, this boost effect may stem from the accumulation of job resources, as
proposed by Hobfoll (2011), wherein workers who have greater autonomy experience a
stronger motivational effect from job resources compared to those with lower autonomy
levels. In high-autonomy jobs, young individuals who have greater decision-making
power and place a premium on career development and performance-based pay are given
greater freedom to demonstrate their abilities and receive corresponding incentives.
This, in turn, leads to increased job satisfaction. Moreover, employees who have high
levels of job autonomy feel a stronger sense of connection to their organization when
they are allowed to perform their duties in a way that aligns with their personal
values and goals. This sense of connection may ultimately result in higher job satisfaction.
The younger workforce embraces independence at the workplace and evaluates a job based
on the salary, opportunities for autonomy, and the use of their talents at work (Lee
et al., 2017). Employees would be intrinsically positive about their jobs when they
are provided with more opportunities for autonomy (Fried & Ferris, 1987). Hackman
(1980) identified JA as a highly desirable attribute of a job and noted its close
relationships with job motivation and job attitudes. Li et al. (2021) postulated
the direct relationship between JA and career self-management in regards to employees’
career growth and success. Wan and Duffy (2022) demonstrated the motivating effect
of JA on employees and the positive influence of JA on JS. Apart from its motivating
effect on JS directly, JA reflects an environment that is not restricted by formal
procedures (Meyer et al., 2010). According to Chang et al. (2015), employees who perceive
that their supervisors support autonomy tend to be more satisfied with their jobs
and affectively committed to their organisation. Empowering leadership, which offers
autonomy and developmental support, potentially contributes favourable influence on
employees’ AC (Kim & Beehr, 2020). Haar and Spell (2009) highlighted the influence
of different levels of JA on the perceived level of distributive fairness and its
relationship to JS. Therefore, it is plausible that different levels of JA influence
the influence of PC, PP, and AC on JS. As JA influences employees’ work attitudes,
it serves as a crucial boundary condition for the relationships of PP, PC, and AC
with JS. Thus, the current study proposed the following hypotheses for testing:
H8: JA positively moderates the relationship between PC and JS.
H9: JA positively moderates the relationship between PP and JS.
H10: JA positively moderates the relationship between AC and JS.
Comment 7: The methodology section seems alright.
Author(s) Reply: Thank you for your constructive comments and suggestions, Prof. Amendment
highlighted (added – BLUE; removed RED) below:
METHODOLOGY
Data Collection
The young workforce in China generally has lower organisational loyalty and is associated
with higher turnover rate (Warner & Zhu, 2018; Fang et al., 2020). Therefore, it was
deemed significant for the current study to assess the influence of PC, PP, and AC
on JS and TI, as well as the moderating effect of JA among the young employees in
China. Referring to the China State Council (2022), youths are of those between 14
and 35 years old. Considering the context of the current study, working individuals
of between 18 and 35 years old in China were targeted.
This research employed a quantitative approach to examine the relationship between
variables. G*Power 3.1 was used to calculate the minimum sample size required to achieve
the target analysis level and the desired minimum sample size with a power of 0.95
and an effect size of 0.15, taking into account the five predictors in this study.
The output result indicates that at least 138 valid samples are required (Faul et
al., 2007). However, for partial least squares-structural equation modeling analysis,
it is recommended to use a minimum of 200 samples (Hair, 2017). Online data collection
was conducted between July 1, 2022 and August 8, 2022. The online survey was administered
through WJX (http://www.wjx.cn/), a functional and user-friendly tool. In order to ensure that all participants were
young Chinese adults who were employed and aligned with the background of this study,
judgmental questions were used for exclusion purposes. Prior to the commencement of
the formal questionnaire, all participants signed an informed consent form, in which
they were informed of the purpose of the data collection, the final destination of
the data, and their right to withdraw from participation at any time. Using the G-Power
3.1, this study estimated the minimum sample size required. With the power of 0.95,
effect size of 0.15, and six predictors, this study was expected to gather at least
146 effective samples (Faul et al., 2007). According to Hair (2017), a sample size
of at least 200 is recommended for partial least squares-structural equation modelling
(PLS-SEM). Therefore, this study opted for a sample size of at least 500 respondents
to reduce the effects of low sample size. Convenience sampling strategy was employed
in this study. An online survey was conducted via WJX (http://www.wjx.cn/), which is a functional and user-friendly tool. The online survey included several
qualifying questions to filter potential respondents. At the end of the data collection,
this study successfully obtained 532 valid questionnaire sets.
Comment 8: I missed the gravity of the discussion section in this manuscript. Would
you add discussion section here?
Author(s) Reply: Thank you for your constructive comments and suggestions, Prof. Amendment
highlighted (added – BLUE; removed RED) below:
DISCUSSION AND IMPLICATIONS
This cross-sectional study exclusively focused on turnover intention of young employees
in China. Retaining young employees is undoubtedly a major challenge for organisations
today. Therefore, it is crucial for organisations to understand how attached their
employees are to the workplace. Focusing on that, the current study presented empirical
evidence on factors that influence TI. Firstly, this study empirically proved the
direct significant influence of perceived career development opportunities on job
satisfaction (H1) and turnover intention (H2). Stahl et al. (2009) and Ohunakin et
al. (2018) presented similar findings on the substantial influence of perceived career
development opportunities on turnover intention. Likewise, Price and Reichert (2017)
identified perceived career development opportunities as one of the factors that
can enhance job satisfaction. In other words, PC significantly influences JS and TI.
This study also empirically demonstrated the significant and positive influence of
perceived pay for performance on job satisfaction (H3). This finding was consistent
with the studies conducted by Ren et al. (2017) and Bae (2021), which have reported
the significant and positive relationship between perceived pay for performance and
job satisfaction. This finding highlighted the importance of perceived pay for performance
in motivating young Chinese employees and improving job satisfaction. Additionally,
the study discovered that perceived pay for performance had a negative impact on turnover
intention, providing support for H4. This finding aligned with the assertions by Kuvaas
et al. (2016) and Hur and Ha (2019). They pointed out performance-based pay had a
negative impact on turnover intention. In other words, among young Chinese employees,
the recognition and appropriate compensation of their efforts and contributions may
lead to a decreased likelihood of contemplating job departure., which were found to
be only partially consistent with the results reported by Ren et al. (2017). The prior
study reported the significant and positive relationship between PP and JS but insignificant
relationship between PP and TI. Nonetheless, the current study hypothesised the significant
and negative influence of PP on TI. Based on the results, H4 was supported.
Besides that, this study empirically demonstrated the positive influence of affective
organizational commitment on job satisfaction. Thus H5 was supported. This finding
was consistent with several prior studies (Ozturk et al., 2014; Yang et al., 2019;
Cao et al., 2020). In other words, employees who have a strong emotional attachment
to their organization are more likely to experience job satisfaction. Furthermore,
the current study shed light on the relationship between affective organizational
commitment and turnover intention in the context of young Chinese workers. Specifically,
the study revealed that employees' affective organizational commitment negatively
influenced their turnover intentions (H6). Gara Bach Ouerdian et al. (2021) and Karatepe
(2022) presented similar findings on the substantial influence of affective organizational
commitment on turnover intention. The current study adds to the existing literature
on the importance of job resources such as affective organizational commitment in
reducing employee turnover intention, which has implications for organizations seeking
to improve their retention rate. The obtained results of this study also confirmed
JS as a significant determinant of TI (H7), which supported the findings of several
prior studies (Alam & Asim, 2019; Wan & Duffy, 2022). In other words, the significance
of JS as a predictor of TI should not be overlooked.
Besides that, this study empirically demonstrated the positive influence of AC on
JS (H5) and the negative influence of AC on TI (H6), which supported the findings
of several prior studies (Yang et al., 2019; Cao et al., 2020; Obeng et al., 2021).
In other words, young employees with AC display lower TI and tend to express higher
JS. However, there have varied findings on the direction of the relationship between
AC and JS. For instance, Chordiya et al. (2017) identified JS as the most important
antecedent of AC, while Berta et al. (2018) highlighted ambiguous direction of the
positive relationship between AC and JS.
Dominguez et al. (2020) have highlighted the necessity for additional research on
the moderating impact of job resources in the relationships between positive variables.
While previous studies have primarily concentrated on the buffering effects of job
resources on job demands, little attention has been given to the moderating role of
job resources. Consequently, there is an urgent need for more extensive research to
gain a more comprehensive understanding of this complex interplay. Responding to this
call, Besides that, this study empirically proved the insignificant moderating effect
of JA on the relationships of perceived career development opportunities (H8), perceived
pay for performance (H9), and affective organizational commitment (H10) with job satisfaction.
In other words, young employees take into account the importance of JA at the workplace,
but different levels of job autonomy do not affect the influence of these factors
on job satisfaction. This finding contrasted with previous studies, such as Iplik
(2014), which showed that job autonomy moderates the relationship between employees'
perceptions and job satisfaction. Similarly, Wan and Duffy (2022) found that job autonomy
moderated the relationship between job resources, such as decent work, and job satisfaction.
It is possible that different demographic groups could yield different results, and
cultural or contextual differences may explain the current findings. Cultural differences
can influence how individuals perceive and respond to job resources, such as job autonomy,
which could affect the moderating role of job autonomy in the relationship between
other job resources and job satisfaction. In contrast to countries that prioritize
individualism, Chinese culture emphasizes group harmony and collectivism, which could
lead to greater acceptance of limited job autonomy and a focus on fulfilling assigned
responsibilities (Hong et al., 2018). Therefore, future research is encouraged to
explore the moderating effect of job autonomy between positive variables in diverse
contexts.
Theoretical Implications
This paper supports the call for research into the impact of employees' interpretations
of HRM practices on the effectiveness of the HRM system (Kehoe & Wright, 2013; Ren
et al., 2017). This study presented significant theoretical implications that would
be of much interest for future research on TI, particularly among young employees.
This study addressed the call of prior studies (Brokmeier et al., 2022) on the need
for more in-depth insights on how job characteristics influence the formation of work
attitudes among employees. This study presented empirical evidence on factors that
can reduce young employees’ TI in relation to the unique attributes of this young
workforce. In particular, the significance of PC, PP, and AC in influencing TI was
highlighted. This study demonstrated the importance of considering the work characteristics
of young employees when it comes to exploring the formation of their JS and TI. This
study also presented unexpected findings on how JA does not moderate the relationships
of PC, PP, and AC with JS despite the importance of JA for young employees at the
workplace.
Practical Implications
This study also presented several practical implications that would be of much interest
for various organisations and their management. First, this study clearly demonstrated
the importance of enhancing PC, PP, and AC for employees to have higher JS and subsequently,
TI. The results of this study hold significant practical implications for organizations,
particularly those operating in China, seeking to reduce turnover intention among
young employees. To attain this objective, organizations must concentrate on augmenting
perceived career development opportunities, perceived pay for performance, and affective
organizational commitment. To improve employee perceptions of career development opportunities,
organizations can facilitate training and development programs designed to enhance
employees' skills and competencies, provide opportunities for job rotation, and mentorship
programs. Furthermore, managers can implement performance-based pay systems, furnish
regular feedback and recognition to employees, and cultivate a culture of accountability
and transparency. Such measures will elevate employees' perception of fairness in
the pay structure and stimulate their motivation to perform well.
This study also demonstrated AC as the most important element with the highest overall
effects on TI among young employees in China. However, it is the least-valued element
by the management. Therefore, organizations should prioritize the development of strategies
and initiatives that enhance employees' affective commitment to the organization.
Organizations can create a positive work environment that fosters trust, openness,
and communication (Men & Yue, 2019). This can be achieved by promoting a strong organizational
culture, providing opportunities for employee involvement and participation in decision-making,
and recognizing and rewarding employees' contributions. This study prompted the crucial
need for the management to identify strategic ways that can enhance PP, PC, and AC
in order to reduce TI among young employees.
Wish you all the best.
6. PLOS authors have the option to publish the peer review history of their article
(what does this mean?). If published, this will include your full peer review and
any attached files.
If you choose “no”, your identity will remain anonymous but your review may still
be made public.
Do you want your identity to be public for this peer review? For information about
this choice, including consent withdrawal, please see our Privacy Policy.
Reviewer #1: No
Reviewer #2: Yes: Md. Aftab Uddin
- Attachments
- Attachment
Submitted filename: Reply to Reviewers Comments.docx