Peer Review History
| Original SubmissionJuly 31, 2021 |
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PONE-D-21-24574Social accountability in primary health care facilities in Tanzania: results from Star Rating AssessmentPLOS ONE Dear Dr. Kinyenje, Thank you for submitting your manuscript to PLOS ONE. After careful consideration, we feel that it has merit but does not fully meet PLOS ONE’s publication criteria as it currently stands. Therefore, we invite you to submit a revised version of the manuscript that addresses the points raised during the review process. Please submit your revised manuscript by Jan 20 2022 11:59PM. If you will need more time than this to complete your revisions, please reply to this message or contact the journal office at plosone@plos.org. When you're ready to submit your revision, log on to https://www.editorialmanager.com/pone/ and select the 'Submissions Needing Revision' folder to locate your manuscript file. Please include the following items when submitting your revised manuscript:
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We will update your Data Availability statement to reflect the information you provide in your cover letter. 3. We note that you have indicated that data from this study are available upon request. PLOS only allows data to be available upon request if there are legal or ethical restrictions on sharing data publicly. For more information on unacceptable data access restrictions, please see http://journals.plos.org/plosone/s/data-availability#loc-unacceptable-data-access-restrictions. In your revised cover letter, please address the following prompts: a) If there are ethical or legal restrictions on sharing a de-identified data set, please explain them in detail (e.g., data contain potentially sensitive information, data are owned by a third-party organization, etc.) and who has imposed them (e.g., an ethics committee). Please also provide contact information for a data access committee, ethics committee, or other institutional body to which data requests may be sent. b) If there are no restrictions, please upload the minimal anonymized data set necessary to replicate your study findings as either Supporting Information files or to a stable, public repository and provide us with the relevant URLs, DOIs, or accession numbers. For a list of acceptable repositories, please see http://journals.plos.org/plosone/s/data-availability#loc-recommended-repositories. We will update your Data Availability statement on your behalf to reflect the information you provide. [Note: HTML markup is below. Please do not edit.] Reviewers' comments: Reviewer's Responses to Questions Comments to the Author 1. Is the manuscript technically sound, and do the data support the conclusions? The manuscript must describe a technically sound piece of scientific research with data that supports the conclusions. Experiments must have been conducted rigorously, with appropriate controls, replication, and sample sizes. The conclusions must be drawn appropriately based on the data presented. Reviewer #1: Partly ********** 2. Has the statistical analysis been performed appropriately and rigorously? Reviewer #1: I Don't Know ********** 3. Have the authors made all data underlying the findings in their manuscript fully available? The PLOS Data policy requires authors to make all data underlying the findings described in their manuscript fully available without restriction, with rare exception (please refer to the Data Availability Statement in the manuscript PDF file). The data should be provided as part of the manuscript or its supporting information, or deposited to a public repository. For example, in addition to summary statistics, the data points behind means, medians and variance measures should be available. If there are restrictions on publicly sharing data—e.g. participant privacy or use of data from a third party—those must be specified. Reviewer #1: No ********** 4. Is the manuscript presented in an intelligible fashion and written in standard English? PLOS ONE does not copyedit accepted manuscripts, so the language in submitted articles must be clear, correct, and unambiguous. Any typographical or grammatical errors should be corrected at revision, so please note any specific errors here. Reviewer #1: Yes ********** 5. Review Comments to the Author Please use the space provided to explain your answers to the questions above. You may also include additional comments for the author, including concerns about dual publication, research ethics, or publication ethics. (Please upload your review as an attachment if it exceeds 20,000 characters) Reviewer #1: This is an interesting paper that describes how the government/MoH in Tanzania has taken steps to promote social accountability as an element of quality of care by using a standardized national tool. If this is consistently applied across PHCs at regular intervals it may become an important mechanism to introduce and sustain social accountability practices. The paper adds value to the existing literature as I think there is limited knowledge/reporting on this approach and process in Tanzania. I think the objectives of the paper are interesting – to not only assess SA performance (goal) but also to explore whether the tool can be a mechanism of SA in itself (means). However, the second specific objective is not addressed in the findings or discussion section. A substantial issue that needs to be addressed is the presentation of the SRA and the specific SA elements. Now the SRA methodology is described in multiple places (introduction, methods) but it would be clearer if it was presented in one place: including the origin of the SRA and, specifically the identification of the 5 social accountability indicators, the origin, development and application of the assessment tool (table 1). It is unclear who designed the tool, the authors or the government/MoH. It should be made clear that the SRA is a national approach, the tool existed, the data were collected prior to this study and the authors are conducting a separate analysis. Most detailed comments in attached review document are related to this issue. It is also necessary to better explain the link between the 5 indicators, the literature review and the conceptual framework. The arguments in some of the discussion sections need to be revised as to better reflect the findings. ********** 6. PLOS authors have the option to publish the peer review history of their article (what does this mean?). If published, this will include your full peer review and any attached files. If you choose “no”, your identity will remain anonymous but your review may still be made public. Do you want your identity to be public for this peer review? For information about this choice, including consent withdrawal, please see our Privacy Policy. Reviewer #1: Yes: Elsbet Lodenstein [NOTE: If reviewer comments were submitted as an attachment file, they will be attached to this email and accessible via the submission site. Please log into your account, locate the manuscript record, and check for the action link "View Attachments". If this link does not appear, there are no attachment files.] While revising your submission, please upload your figure files to the Preflight Analysis and Conversion Engine (PACE) digital diagnostic tool, https://pacev2.apexcovantage.com/. PACE helps ensure that figures meet PLOS requirements. To use PACE, you must first register as a user. Registration is free. 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| Revision 1 |
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PONE-D-21-24574R1 Social accountability in primary health care facilities in Tanzania: results from Star Rating Assessment PLOS ONE Dear Dr. Kinyenje, Thank you for submitting your manuscript to PLOS ONE. After careful consideration, we feel that it has merit but does not fully meet PLOS ONE’s publication criteria as it currently stands. Therefore, we invite you to submit a revised version of the manuscript that addresses the points raised during the review process. Please submit your revised manuscript by Apr 09 2022 11:59PM. If you will need more time than this to complete your revisions, please reply to this message or contact the journal office at plosone@plos.org. When you're ready to submit your revision, log on to https://www.editorialmanager.com/pone/ and select the 'Submissions Needing Revision' folder to locate your manuscript file. Please include the following items when submitting your revised manuscript:
If you would like to make changes to your financial disclosure, please include your updated statement in your cover letter. Guidelines for resubmitting your figure files are available below the reviewer comments at the end of this letter. If applicable, we recommend that you deposit your laboratory protocols in protocols.io to enhance the reproducibility of your results. Protocols.io assigns your protocol its own identifier (DOI) so that it can be cited independently in the future. For instructions see: https://journals.plos.org/plosone/s/submission-guidelines#loc-laboratory-protocols. Additionally, PLOS ONE offers an option for publishing peer-reviewed Lab Protocol articles, which describe protocols hosted on protocols.io. Read more information on sharing protocols at https://plos.org/protocols?utm_medium=editorial-email&utm_source=authorletters&utm_campaign=protocols. We look forward to receiving your revised manuscript. Kind regards, Orvalho Augusto, MD, MPH Academic Editor PLOS ONE Additional Editor Comments: This report has improved since the last version. However, there are still some more outstanding issues, particularly those raised by one of the reviewers below. 1. The main outcome of the analysis is an ordinal score of accountability congregating different dimensions (collected as a binary variable). The authors continue the classic approach of dichotomization of such kind of score. It is OK but that has the effect of throwing away the ordinal information among those below the cut-off. 2. Please do not just report p-values and the point estimate of odds-ratio (OR) only. Please report the 95% confidence interval of OR. 3. Table 3: - Call it multivariable (not multivariate) - Add below the table (as a footnote) what variables were used to adjust for. 4. Stata is not an acronym. Please write Stata not STATA. And please add a citation. [Note: HTML markup is below. Please do not edit.] Reviewers' comments: Reviewer's Responses to Questions Comments to the Author 1. If the authors have adequately addressed your comments raised in a previous round of review and you feel that this manuscript is now acceptable for publication, you may indicate that here to bypass the “Comments to the Author” section, enter your conflict of interest statement in the “Confidential to Editor” section, and submit your "Accept" recommendation. Reviewer #1: All comments have been addressed Reviewer #2: (No Response) ********** 2. Is the manuscript technically sound, and do the data support the conclusions? The manuscript must describe a technically sound piece of scientific research with data that supports the conclusions. Experiments must have been conducted rigorously, with appropriate controls, replication, and sample sizes. The conclusions must be drawn appropriately based on the data presented. Reviewer #1: Yes Reviewer #2: Partly ********** 3. Has the statistical analysis been performed appropriately and rigorously? Reviewer #1: I Don't Know Reviewer #2: Yes ********** 4. Have the authors made all data underlying the findings in their manuscript fully available? The PLOS Data policy requires authors to make all data underlying the findings described in their manuscript fully available without restriction, with rare exception (please refer to the Data Availability Statement in the manuscript PDF file). The data should be provided as part of the manuscript or its supporting information, or deposited to a public repository. For example, in addition to summary statistics, the data points behind means, medians and variance measures should be available. If there are restrictions on publicly sharing data—e.g. participant privacy or use of data from a third party—those must be specified. Reviewer #1: Yes Reviewer #2: No ********** 5. Is the manuscript presented in an intelligible fashion and written in standard English? PLOS ONE does not copyedit accepted manuscripts, so the language in submitted articles must be clear, correct, and unambiguous. Any typographical or grammatical errors should be corrected at revision, so please note any specific errors here. Reviewer #1: No Reviewer #2: Yes ********** 6. Review Comments to the Author Please use the space provided to explain your answers to the questions above. You may also include additional comments for the author, including concerns about dual publication, research ethics, or publication ethics. (Please upload your review as an attachment if it exceeds 20,000 characters) Reviewer #1: Review of revision 1 Elsbet Lodenstein 14 feb. 2022 The authors have made very important revisions. Comments have been adequately addressed. The clarifications and changes in the calculation make the study more consistent and trustworthy and the discussion is relevant and interesting. Revision needed in Methods section: - The authors need to explain how table 1 was constructed just as they do in the responses to the reviewer. So, basis is SRA tool but complemented with criteria from literature. It needs to be described explicitly which elements are from the original SRA tool and which elements were added by the authors. - In the responses to reviewer, the authors state that “Now all the indicators are independent variables which contribute to functional social accountability mechanisms in a PHC facility”. However, in the text, under study variables this was not yet adapted. Other minor revisions: - Page 3 bottom – Big Results Now initiative needs to be referenced. - Top page 5: definitions of SA need a reference. - Page 5, listing of 5 elements assessed (also mention that it is five elements) – formulation can be simplified and made into nouns. E.g. healthcare workers engagement with the local community; facility addressing local concerns; community participation in facility planning process etc… - The “Hence….” sentence could be taken out as objective of the paper is well explained below on page 7. - Page 7. Aim statement improved but I think it is still complicated. ….”SRA Tools to assist as a mechanism for making facility in-charges and other staff accountable in ensuring good performance of their facility in terms of providing quality services”. Why not just …”SRA Tools to assist as a mechanism for making facility in-charges and other staff accountable for providing quality services”. And leave the performance out. I would also exclude the concept of performance accountability because it is again confusing as the paper focuses simply on performance of social accountability, not performance in terms of agreed targets. Results - the sentence on page 14 “The average score in percentages….” should be explained more clearly. Something like “This means that facilities’ overall score for performance of social accountability across the 5 indicators was 50,5%. I recommend to have an English editor conduct proof reading. Overall the text is well written, but the proofreading would take out some omissions, like - missing articles (e.g. “a” is missing before “variety” on top of page 4; “the” is missing before “development on page 6 or “The” is missing before “Composition” on page 6; there are many similar small mistakes). - Formulations: e.g. p. 12 sentence does not run smoothly. “Missing data were not imputed and therefore excluded the in analysis”. Reviewer #2: The authors have revised a paper describing the results of the Social Accountability measures from the 2018=2019 survey done part of the Tanzania Star Rating Assessment. The paper is important in highlighting the importance o this component of facility performance and they should be applauded for the work. They have also worked hard to respond to another reviewers comments, which have improved the readability and strength of the paper. I however still struggled with a number of areas and some of the writing needs to be reviewed. In particular, while they re clear in their response that this is a single cross sectional report in their responses, there are still areas where the language implies change over time (“how star rating improved Social accountability \\” in the introduction and describing how areas were affected when they are only associated in the discussion. Introduction While there is an interesting introduction, I got a bit lost in the discussion about accountability (is it the country which is held accountable to existing and emerging social concerns or in this area-the facility and health system? In the description of how the HFGC is formed, what does “transparent manner at respective levels” mean? I was still confused about the introduction of a conceptual model on page 6 (Molyneux) and Lodensteins definition of social accountability. Is this about the reasons why these structures are valid? And so why they should be a measure of social accountability? I am also a bit confused about the aims-particularly “the analysis aims at showing the potential of the SRA tools to assist as a mechanism for making facility in-charges and other staff accountable….” I did not see that in results or discussion? Methods Table 1 I assume is not just a tool, but actual the section from the STAR assessment? Consider adding that Why is a 2 point assessment discussed when only one assessment is used (would be very interesting to see change over time) How were the independent factors chosen? Were there others (such s overall Star rating?) The use of the term performance scores is a little confusing-do you mean the SA scores? Results: • I think there is a missing space in the first subtitle “understudy:? • Importantly-why did 58.4% not meet eligibility-would consider a consort diagram f they fell out by different reasons. This is also a major potential bias? • It would be helpful to also see the distribution of the results which make up the Functional facility governance committee or boards. What were the areas which resulted in 0? Even a description of the results from 0-6 would be of great interest. Some seem a bit subjective “adequately trained”. • Can the authors include the actual tool and any scoring information in terms of how the data were collected. If there were no minutes from committees in the last 6 months-how was that scored as an example but applies to others as depended on documentation • In the figure-how can you have overall ratings when ratings were missing from some of the components of the 5 areas? Also the figure (on my print out) seems a bit blurry Discussion As noted above, you do not know if the determinants affected the rating-more association The second paragraph is a bit repetitive and describe the methods and results. It would be better to dive into the discussion of the results There is a sentence alone “experience has shown the existence of poor social accountability mechanisms among health facilities in Tanzania-whose experience and needs expansion (and references. How does this support or not your findings For the part of the HFGC-which components gave the most challenge? Are there any references showing the impact of well run committees?. The statement about HFGCs being ineffective also needs a bit more detail and again if and how similar to or different from results The statement about use of records to score (which I think is important) however may belong better in limitations unless you are discussing the instrument itself (versus study) The section on displayed information is interesting, however the discussion about data analysis does not seem to be as relevant as the displayed information was budgets and resources? Health work engagement: The authors are correct that the way the indicators was assessed “could have exaggerated the findings”-but wonder if that is true for most or all of the areas measured? The use of the term “forced” in convening needs explanation-how were they forced? Engaging community: The statement about hampering by gaps in manpower, finance and infrastructure is important and could use more detail in terms of what is needed to address the gaps as measured by the STAR SA tool The section on the role of SRA n improving social accountability was a bit hard to understand as no information as in the results about how these results were used. I think potentially one of the most important potential new insights and would be helpful to know progress particularly now that we are in 2022 The authors have done a through job around limitations (see however comment above). However the important statement about updating the SAR is not a part of limitations but perhaps goes netter into a discussion about the tool? Or conclusions and next steps? As noted above-the authors need to describe the exclusion criteria (and I think that is a typo as they may have meant ‘did not meet our inclusion criteria) Writing • The authors have some extremely long sentences which make it hard to a reader to understand the main points. As examples, the end of the very long paragraph in the introduction starting with “to achieve” • All acronyms need spelling out (like the first time SRA is used) and would decrease use of ones which are not common (ex HFGC/HFB). • All quotes should be identified for their source-this is missing in a number of places. ********** 7. PLOS authors have the option to publish the peer review history of their article (what does this mean?). If published, this will include your full peer review and any attached files. If you choose “no”, your identity will remain anonymous but your review may still be made public. Do you want your identity to be public for this peer review? For information about this choice, including consent withdrawal, please see our Privacy Policy. Reviewer #1: Yes: Elsbet Lodenstein Reviewer #2: No [NOTE: If reviewer comments were submitted as an attachment file, they will be attached to this email and accessible via the submission site. Please log into your account, locate the manuscript record, and check for the action link "View Attachments". If this link does not appear, there are no attachment files.] While revising your submission, please upload your figure files to the Preflight Analysis and Conversion Engine (PACE) digital diagnostic tool, https://pacev2.apexcovantage.com/. PACE helps ensure that figures meet PLOS requirements. To use PACE, you must first register as a user. Registration is free. Then, login and navigate to the UPLOAD tab, where you will find detailed instructions on how to use the tool. If you encounter any issues or have any questions when using PACE, please email PLOS at figures@plos.org. Please note that Supporting Information files do not need this step. |
| Revision 2 |
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Social accountability in primary health care facilities in Tanzania: results from Star Rating Assessment PONE-D-21-24574R2 Dear Dr. Kinyenje, We’re pleased to inform you that your manuscript has been judged scientifically suitable for publication and will be formally accepted for publication once it meets all outstanding technical requirements. Within one week, you’ll receive an e-mail detailing the required amendments. When these have been addressed, you’ll receive a formal acceptance letter and your manuscript will be scheduled for publication. An invoice for payment will follow shortly after the formal acceptance. To ensure an efficient process, please log into Editorial Manager at http://www.editorialmanager.com/pone/, click the 'Update My Information' link at the top of the page, and double check that your user information is up-to-date. If you have any billing related questions, please contact our Author Billing department directly at authorbilling@plos.org. If your institution or institutions have a press office, please notify them about your upcoming paper to help maximize its impact. If they’ll be preparing press materials, please inform our press team as soon as possible -- no later than 48 hours after receiving the formal acceptance. Your manuscript will remain under strict press embargo until 2 pm Eastern Time on the date of publication. For more information, please contact onepress@plos.org. Kind regards, Orvalho Augusto, MD, MPH Academic Editor PLOS ONE Additional Editor Comments (optional): Reviewers' comments: Reviewer's Responses to Questions Comments to the Author 1. If the authors have adequately addressed your comments raised in a previous round of review and you feel that this manuscript is now acceptable for publication, you may indicate that here to bypass the “Comments to the Author” section, enter your conflict of interest statement in the “Confidential to Editor” section, and submit your "Accept" recommendation. Reviewer #2: (No Response) ********** 2. Is the manuscript technically sound, and do the data support the conclusions? The manuscript must describe a technically sound piece of scientific research with data that supports the conclusions. Experiments must have been conducted rigorously, with appropriate controls, replication, and sample sizes. The conclusions must be drawn appropriately based on the data presented. Reviewer #2: Yes ********** 3. Has the statistical analysis been performed appropriately and rigorously? Reviewer #2: Yes ********** 4. Have the authors made all data underlying the findings in their manuscript fully available? The PLOS Data policy requires authors to make all data underlying the findings described in their manuscript fully available without restriction, with rare exception (please refer to the Data Availability Statement in the manuscript PDF file). The data should be provided as part of the manuscript or its supporting information, or deposited to a public repository. For example, in addition to summary statistics, the data points behind means, medians and variance measures should be available. If there are restrictions on publicly sharing data—e.g. participant privacy or use of data from a third party—those must be specified. Reviewer #2: Yes ********** 5. Is the manuscript presented in an intelligible fashion and written in standard English? PLOS ONE does not copyedit accepted manuscripts, so the language in submitted articles must be clear, correct, and unambiguous. Any typographical or grammatical errors should be corrected at revision, so please note any specific errors here. Reviewer #2: Yes ********** 6. Review Comments to the Author Please use the space provided to explain your answers to the questions above. You may also include additional comments for the author, including concerns about dual publication, research ethics, or publication ethics. (Please upload your review as an attachment if it exceeds 20,000 characters) Reviewer #2: The authors have done a very careful job in responding to the additional comments. there was one comment which was not addressed and which I think are important to clarify 1.The comment was: Importantly-why did 58.4% not meet eligibility-would consider a consort diagram f they fell out by different reasons. This is also a major potential bias? The response: Yes, this was one of the major limitations of the study. We excluded a high number of facilities that did not meet our exclusion criteria and this could relatively affect the strength of our study. Nevertheless, this is the first Tanzanian study on social accountability assessment having National coverage of PHC facilities. The facilities were randomly Is confusing. I think the paper needs a consort diagram to explain which fell out and why or explain why this is not possible which was recommended in other comments or a clear explanation why this is either not feasible or not needed ********** 7. PLOS authors have the option to publish the peer review history of their article (what does this mean?). If published, this will include your full peer review and any attached files. If you choose “no”, your identity will remain anonymous but your review may still be made public. Do you want your identity to be public for this peer review? For information about this choice, including consent withdrawal, please see our Privacy Policy. Reviewer #2: No |
| Formally Accepted |
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PONE-D-21-24574R2 Social accountability in primary health care facilities in Tanzania: results from Star Rating Assessment Dear Dr. Kinyenje: I'm pleased to inform you that your manuscript has been deemed suitable for publication in PLOS ONE. Congratulations! Your manuscript is now with our production department. If your institution or institutions have a press office, please let them know about your upcoming paper now to help maximize its impact. If they'll be preparing press materials, please inform our press team within the next 48 hours. Your manuscript will remain under strict press embargo until 2 pm Eastern Time on the date of publication. For more information please contact onepress@plos.org. If we can help with anything else, please email us at plosone@plos.org. Thank you for submitting your work to PLOS ONE and supporting open access. Kind regards, PLOS ONE Editorial Office Staff on behalf of Dr. Orvalho Augusto Academic Editor PLOS ONE |
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