Fig 1.
PRISMA 2020 flow diagram of the study selection process.
Fig 2.
Hierarchy chart of prominent studies supporting the integrative S–A–C framework.
The chart visualizes the most prominent studies identified in the review and their clustering across the three analytic lenses: service delivery for people with disabilities (S), audit data governance (A), and data-driven culture (C).
Fig 3.
Integrative S–A–C framework showing three pathways (S → A, C → S, C → A) linking service delivery (S), audit data governance (A), and data-driven culture (C) in disability-inclusive public services.