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Fig 1.

Theoretical model.

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Table 1.

Respondents’ characteristics.

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Table 1 Expand

Table 2.

Reliability and validity.

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Table 2 Expand

Table 3.

Discriminant validity by Fornell-Larcker criterion.

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Table 3 Expand

Table 4.

Discriminant validity by HTMT.

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Table 4 Expand

Fig 2.

Structural model-path analysis.

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Fig 2 Expand

Table 6.

Collinearity statistics (VIF) and model explanatory and predictive power.

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Table 6 Expand

Table 5.

Bootstrapping and path coefficient indicators.

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Table 5 Expand

Table 7.

Moderating analysis.

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Table 7 Expand