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Fig 1.

Research process.

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Table 1.

Demographic profile of interview participants (N = 45).

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Table 2.

Comparison of survey sample demographics (N = 412) with national researcher population.

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Table 3.

Core AIGC service demands identified via computational thematic analysis.

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Table 4.

Better-worse coefficients and demand classification for AIGC services.

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Fig 2.

Kano Model classification grid based on better-worse coefficients.

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Table 5.

Statistical comparison of AIGC needs across disciplines and career stages.

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Fig 3.

A phased roadmap for AIGC service development based on the hierarchical needs model.

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