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Table 1.

Summary of Literature.

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Table 2.

The evaluation scales.

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Table 3.

The determined challenges and explanations.

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Table 4.

The group direct-relation matrix Z.

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Table 5.

The normalized direct-relation matrix D.

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Table 6.

The total-relation matrix T.

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Table 7.

r, c, (r + c) and (r-c) matrices.

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Table 8.

T matrix colored based on the threshold: 0.4632 (*).

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Table 8 Expand

Fig 1.

Cause and Effect Diagram.

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Fig 2.

IRM based on the threshold: 0.4632.

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Fig 3.

The importance degree of challenges.

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