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Fig 1.

ABSA Models and Methods.

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Table 1.

Summary of ABSA applications in previous studies.

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Fig 2.

Research methodology.

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Table 2.

Query list.

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Fig 3.

Tweet collection frequency from 329,091 notebook reviews spanning January 2023 to June 2024.

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Fig 4.

Distribution of Positive and Negative reviews.

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Fig 5.

Brand-specific sentiment patterns across seven notebook manufacturers revealing unique strengths and weaknesses per brand.

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Table 3.

Profile of experts.

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Table 4.

The results of expert opinions.

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Table 5.

Linguistic scales.

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Table 6.

Average Defuzzification values.

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Table 7.

TOPSIS-based prioritization ranking of 16 notebook features.

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Table 8.

The results of TOPSIS prioritization by brands.

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