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Fig 1.

The UTAUT model.

Adapted from “User acceptance of information technology: Toward a unified view,” by V. Venkatesh, M. G. Morris, G. B. Davis, and F. D. Davis, 2003, MIS Quarterly, 27(3), p. 447 (https://doi.org/10.2307/30036540). Copyright 2003 MIS Quarterly.

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Fig 1 Expand

Fig 2.

Proposed partial mediation model and the hypotheses.

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Fig 2 Expand

Table 1.

Scale items.

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Table 1 Expand

Table 2.

Psychometric properties for the subscales.

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Table 2 Expand

Table 3.

Discriminant validity analysis (Fornell-Larcker).

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Table 3 Expand

Table 4.

Discriminant validity analysis (HTMT).

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Table 4 Expand

Fig 3.

The final structural model.

Note. PE = Performance Expectancy; EE = Effort Expectancy; SI = Social Influence; FC = Facilitating Conditions; BI = Behavioural Intention; UB = Use Behaviour; CI = Confidence Intervals. The bias-corrected CIs, resulting from the implementation of the bias-corrected and accelerated bootstrap for the dataset calculations, are reported here.

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Fig 3 Expand

Table 5.

Results of multigroup analysis.

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Table 5 Expand