Fig 1.
Composite patient journey map.
Table 1.
Quotes for relational (De)personalising care experiences.
Table 2.
Organisational and structural (De)personalising care experiences.
Table 3.
Quotes for inappropriate care.
Table 4.
Quotes for self-advocacy and refusal.
Table 5.
Quotes for socioeconomic realities.
Table 6.
Quotes on gender.
Table 7.
Quotes on comorbidities.
Table 8.
Quotes on mental health and substance use.
Table 9.
Quotes on loss.