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Table 1.

Health facility staff survey participant characteristics.

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Fig 1.

Health facility staff perceptions of importance for each of the Three Delays.

Whilst delay 3 was not considered by most participants to either affect the largest number of people, nor cause the longest delay, most participants considered it the most amenable to change and the most important delay overall.

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Fig 1 Expand

Fig 2.

Health facility staff perceptions of the proportion of patients delaying seeking and receiving care.

Most participants thought half or more patients delayed seeking care, but few or no patients experienced delays in receiving care.

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Fig 3.

Health facility staff perceptions of time delays to seeking and receiving care.

Most participants thought delays in patients seeking care were typically 2 hours or longer, whereas most thought delays in receiving care were less than 1 hour.

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Fig 4.

Health facility staff perceptions of patient harm associated with each delay.

A substantial majority of participants considered patients with delays to seeking care, delays to reaching care of more than 4 hours and delays in receiving care suffered significant or very significant harm.

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Fig 5.

Health facility staff perceptions of the proportion of injured patients reaching care within given time frames from injury.

The majority of participants thought few injured patients could reach care within 2 hours.

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Fig 5 Expand

Table 2.

Heat map of barriers to care in order of mean combined importance score within each conceptual delay.

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Table 2 Expand

Fig 6.

Frequency of barriers reported by health facility staff within the top 3 most important overall (colour coded by delay stage).

Barriers from delay 3 were more frequently considered within the top 3 most important overall by participants.

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