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Fig 1.

Research model.

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Fig 1 Expand

Table 1.

Simulated live streaming marketing details.

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Table 1 Expand

Table 2.

Reliability and validity of constructs.

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Table 2 Expand

Table 3.

Discriminant validity.

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Table 3 Expand

Fig 2.

Structural model assessment results.

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Fig 2 Expand

Table 4.

Assessment of the structural model.

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Table 4 Expand

Fig 3.

Simple slope analysis.

Abbreviations: UVU, utilitarian value uncertainty; HUV, hedonic value uncertainty; EEY, experiential efficacy; RCT, response cost; IOD, information overload; CRE, consumer resilience.

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Fig 3 Expand

Table 5.

Moderation effect test.

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Table 5 Expand