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Fig 1.

Wisdom hierarchy related to the field of CL.

Source: Own elaboration based on WKID concept described among others in [49].

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Fig 1 Expand

Fig 2.

City logistics ecosystem enriched with KM processes.

Source: Own elaboration.

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Fig 3.

Research framework.

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Table 1.

Characteristics of experts–years of experience.

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Table 2.

Characteristics of experts–experience in CL projects.

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Fig 4.

Knowledge transfer in city logistics projects.

Source: Own study.

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Fig 5.

Activities in city logistics in which a knowledge-based approach is used–detailed experts’ responses.

Source: Own study.

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Table 3.

Activities in city logistics in which a knowledge-based approach is used.

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Table 3 Expand

Table 4.

Additional areas in which knowledge-based approach is often used in city logistics projects/activities.

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Table 4 Expand

Fig 6.

Knowledge management processes in city logistics which were most affected by the difficulties.

Source: Own study.

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Fig 7.

Data needed and data that was difficult to obtain in city logistics in the opinion of respondents.

Source: Own study.

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Table 5.

Difficulties in accessing data and information in city logistics.

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Table 5 Expand

Table 6.

Experts’ views on usefulness of other city logistics projects.

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Table 6 Expand

Fig 8.

Reasons for difficulties in knowledge acquisition in city logistics activities–detailed results.

Source: Own study.

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Table 7.

Reasons for difficulties in knowledge acquisition in city logistics activities.

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Table 7 Expand

Fig 9.

A concept of a collaborative knowledge base in the field of city logistics.

Source: Own study.

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