Fig 1.
Conceptual model and hypothesis.
Fig 2.
A graphical illustration of STM using plate notation.
Table 1.
Topic summary: 102,728 reviews from 1 January 2010 and 1 April 2023.
Table 2.
Operationalization and sources of all variables.
Table 3.
Exploratory factor analysis.
Table 4.
Structural equation fit tables.
Table 5.
Correlation matrix for latent constructs, AVE and composite reliability.
Table 6.
Hypothesis testing.