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Table 1.

Literature review of papers on churn prediction in telecommunication.

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Fig 1.

The flowchart of the proposed method.

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Fig 2.

The clustering process of the training dataset.

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Fig 3.

The clustering process, removing atomic clusters and removing duplicate clusters.

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Fig 4.

Creation of the evolutionary algorithm search space.

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Fig 5.

The chromosome representation in the proposed method.

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Table 2.

The dataset X including 10 samples and three classes a, b, and c.

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Table 3.

The predictions of classifier C for samples of dataset X.

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Table 4.

The number of correct predictions in each class.

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Table 5.

Features of dataset.

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Table 6.

Tuned parameters of algorithms.

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Table 7.

The confusion matrix.

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Fig 6.

Illustrating the set of non-dominated solutions in different generations with respect to the two objectives, ‘accuracy’, and ‘diversity’.

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Fig 7.

The final population of the optimization algorithm based on the two goals of accuracy and diversity.

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Fig 8.

The set of non-dominated solutions in different generations with respect to two objectives diversity and imbalance accuracy.

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Fig 9.

The final population of the optimization algorithm based on the two goals of imbalance accuracy and diversity.

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Table 8.

Comparison of the proposed algorithms with classical classifiers.

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Fig 10.

Comparison of the proposed models with classical classifiers.

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Table 9.

Comparison of the proposed algorithms with other ensemble models.

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Fig 11.

Comparison of the proposed models with other ensemble models.

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Table 10.

Comparison of the proposed two models with the presented models in the literature.

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