Table 1.
Characteristics of the study sample.
Fig 1.
Resources accessible to pharmacist for communication with DHH patients.
*depend on using louder voice or pronounce words clearly, basics knowledge in Sign Language, using pictures and signs.
Fig 2.
Methods used by pharmacists to communicate with DHH patients.
Fig 3.
Barriers of communication with DHH patients.
* lack of pharmacists’ knowledge about sign language, patients having multiple difficulties and did not have a caregiver, difficulty in reading lips of female pharmacists because of their face cover.
Table 2.
Previous education of participating pharmacists on skills required for communicating with DHH patients.
Table 3.
Pharmacists’ confidence, and perception of need for development of communication skills with DHH people.
Table 4.
Pharmacists’ perception of their legal obligation towards DHH patients.