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Fig 1.

Process mining approach including process discovery, conformance checking and enhancements for a hospital [7].

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Table 1.

Overview of reviewed researches.

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Fig 2.

Proposed methodology based on process mining for patient’s careflows.

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Fig 3.

The first discovered process (A spaghetti model) using every trace.

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Fig 4.

General business model for the heart surgeries in the hospital.

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Fig 5.

A part of event log.

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Fig 6.

Database model for the case study.

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Fig 7.

Boxplots for events durations.

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Table 2.

Event data before and after applying preprocessing phase.

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Fig 8.

Four clusters generated from “ActiTraC” method.

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Fig 9.

BPMN models of the two clusters generated from using Markov clustering algorithm upon on refers from attribute.

(a) Cluster refers from “Doctor” (b) Cluster refers from “Emergency”.

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Table 3.

The properties of the two clusters generated from using Markov clustering algorithm.

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Fig 10.

BPMN models generated after clustering patients upon on the interest of hospital’s experts.

(a) Cardiac Stent and Diagnostic Catheterization (b) open heart surgery (c) without any surgery just a medication.

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Fig 11.

Result model from heuristic miner.

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Fig 12.

Result model from inductive miner.

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Fig 13.

Petri net from the ILP miner.

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Fig 14.

Result from ETM miner algorithm.

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Table 4.

Index of the activities.

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Table 5.

Most frequent traces.

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Fig 15.

Result Replay of Petri net based on inductive miner with extracted log.

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Fig 16.

The statistical information obtained from replay Petri net based on petri net from inductive miner with extracted log.

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Fig 17.

Precision and generalization results of Petri net based on inductive miner.

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Table 6.

Quantify the complexity of the model from the inductive and ETM discovery miners.

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Table 7.

Comparison among the four applied algorithms.

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Table 8.

The length of the patient journey (in days) into hospital according to the patient refer from type.

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Table 9.

Length of the patient journey (in days) into hospital according to the patient diagnostics.

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Fig 18.

Replaying the Event Log and the Petri Net of the base Model “Standard model” for Conformance Analysis and Bottleneck analysis.

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Fig 19.

The resulting Statistical information obtained from replaying the event log with the Petri Net of the base model “Standard model” for conformance checking process.

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Fig 20.

The process model explains the deviations.

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Fig 21.

Patients’ distribution among hospital services.

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Fig 22.

The process model explains sojourn time of the resources.

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Fig 23.

The dotted chart of whole event log.

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Fig 24.

The dotted chart of cluster 1 of “cardiac stent and diagnostic catheterization”.

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Fig 25.

The dotted chart of cluster 2 of “open heart surgery”.

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Fig 26.

The dotted chart of cluster 3 of “the patients leaved the hospital without any surgery but only took medication care”.

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Fig 27.

Social network of the hospital originators with the handover of work metric.

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