Fig 1.
Research flow chart.
Table 1.
User initial requirements form.
Fig 2.
Kano model questionnaire.
Fig 3.
Kano model evaluation criteria.
Table 2.
Summary of user satisfaction based on Kano model.
Fig 4.
Design evaluation index system chart.
Table 3.
1–9 scoring criteria.
Table 4.
Target layer judgment matrix and weight values.
Table 5.
Basic type attribute M judgment matrix and weight values.
Table 6.
Expected attribute O judgment matrix and weight values.
Table 7.
Charm attribute A judgment matrix and weight values.
Fig 5.
Comparison chart of the weight values of each indicator for subjective weight calculation.
Table 8.
Corresponding RI values.
Table 9.
Consistency test results.
Fig 6.
Comparison chart of weight values of each indicator for objective weighting calculation.
Table 10.
Initial matrix data.
Table 11.
Matrix data after normalization.
Fig 7.
Comparison chart of the three weight values.
Table 12.
Combined weight calculation results and ranking.
Fig 8.
Multiple scheme design drawings.
Table 13.
Calculated results for each program evaluation.
Fig 9.
Program score results.
Fig 10.
Detail picture of the best solution.
Fig 11.
Scenario usage diagram.
Table 14.
Functional components for robot information collection.