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Fig 1.

Study framework.

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Fig 1 Expand

Table 1.

Profile of respondents.

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Table 1 Expand

Fig 2.

Measurement model.

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Fig 2 Expand

Fig 3.

Structural model.

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Fig 3 Expand

Table 2.

Constructs’ reliability and convergent validity.

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Table 2 Expand

Table 3.

Fornell–Larcker for discriminant validity.

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Table 3 Expand

Table 4.

Heterotrait–monotrait ratio (HTMT) for first-order.

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Table 4 Expand

Table 5.

Direct and indirect effects of hypothesis.

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Table 5 Expand

Table 6.

Predictive relevance (Q2) and effect size (f2).

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Table 6 Expand