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Fig 1.

Research framework.

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Table 1.

Measurements.

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Table 1 Expand

Table 2.

Full collinearity test.

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Table 2 Expand

Table 3.

Respondents demographic details.

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Table 3 Expand

Table 4.

Reliability and validity.

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Table 5.

Discriminant validity (Fornell-Larcker Criterion).

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Table 5 Expand

Table 6.

Loadings and cross-loading.

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Table 6 Expand

Table 7.

Path coefficients.

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Table 7 Expand

Table 8.

RMSE values of artificial neural networks (N = 298).

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Table 8 Expand

Fig 2.

Hidden layer.

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Fig 2 Expand

Fig 3.

Predicted by observed.

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Fig 3 Expand

Table 9.

Sensitivity analysis.

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Table 9 Expand