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Fig 1.

Healthcare journey in three stages with corresponding challenges*.

*Conceptual framework adapted from literature [1721].

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Table 1.

Background characteristics survey respondents.

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Table 2.

Self-reported encounters with patients who have difficulties with specific HL skills (N = 396).

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Table 2 Expand

Table 3.

Frequencies in which healthcare providers encountered challenges with low health literate patients prior to a consultation*.

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Table 4.

Challenges with low health literate patients during a consultation*.

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Table 5.

Challenges with low health literate patients following a consultation*.

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Table 6.

Used and recommended strategies, differentiated by type of challenge.

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Table 6 Expand

Fig 2.

Percentages of professionals expressing needs for low health literate support strategies, by type of challenge (responders n = 70–205).

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Fig 2 Expand