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Table 1.

Socio-demographic characteristics of 1,964,726 patients at first contact with the NHS 111 service.

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Table 2.

The most frequent reasons for calling NHS 111 within each of 3,579,786 ‘Flows’.

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Table 2 Expand

Table 3.

The rates of compliance with triage advice for each of 3,579,786 ‘Flows’.

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Table 3 Expand

Table 4.

Univariate analysis of patient and call characteristics associated with compliance with NHS 111 triage advice: 759,138 flows with documented triage advice.

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Table 5.

Logistic regression model results for the association between patient and flow characteristics and compliance with triage advice (n = 759,138 flows with documented triage advice).

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Table 5 Expand