Table 1.
Numbers of interviewed participants per location and data collection method.
Table 2.
Characteristics of study participants (clients and healthcare workers).
Table 3.
Structure of care: Clients’ perspective on care experience.
Fig 1.
a-e: Structure of care: Health Care workers perception.
Fig 2.
a: Process of care: Clients’ perspective. b: Outcome of care: Clients’ perspective.
Table 4.
Process of care: Clients perspective and HCW care delivery.
Table 5.
Outcome of care: Client folder review.
Table 6.
Joint display table summarizing quantitative and qualitative results by structure, process, and outcome.