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Table 1.

Details of the respondents of survey questionnaire.

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Table 1 Expand

Table 2.

Respondent’s experience in healthcare organizations.

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Table 2 Expand

Fig 1.

Implementation of various quality tools in different hospitals.

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Fig 1 Expand

Table 3.

Detail of Lean & Six Sigma in different regions of India.

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Table 4.

ANOVA results for different regions.

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Fig 2.

Factors align with organization’s strategic objectives.

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Fig 2 Expand

Fig 3.

Frequency of the reasons for not implementing Lean & Six Sigma.

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Fig 4.

Pie chart showing the usefulness of Lean & Six Sigma.

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Table 5.

Frequency of respondents having experience with Lean & Six Sigma.

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Table 6.

Reliability testing for performance of hospitals.

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Table 7.

Factor loading for performance of hospitals.

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Table 8.

Mean scores of items 1 to 7 for quality performance.

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Table 9.

ANOVA results for quality performance.

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Table 10.

Mean scores of items 8 to 13 for business performance.

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Table 11.

ANOVA results for business performance.

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Table 12.

Comparison of performance of hospitals with and without Lean or Six Sigma.

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Table 13.

Comparison of performance of hospitals with and without quality initiatives.

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