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Table 1.

Classification of the ERP post-implementation success scientific literature.

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Fig 1.

Association between IS domains and IS success constructs.

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Table 2.

Characteristics of the selected firms.

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Fig 2.

Data collection.

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Fig 3.

Details regarding the interviewees.

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Table 3.

Details on interviews and site visits.

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Fig 4.

Data analysis flowchart.

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Table 4.

Description of the cases.

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Fig 5.

The ERP success causal network.

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Table 5.

Examples of case quotations on the requirements-benefits causal relationship over time.

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Table 6.

Examples of case quotations on the enhanced interaction-benefits causal relationship over time.

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Table 7.

Examples of indirect stakeholders.

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