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Fig 1.

Conceptual framework.

Note: IV = Independent Variable, DV = Dependent Variable.

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Table 1.

Respondents’ description.

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Table 1 Expand

Table 2.

Emotional Intelligence Scale (EIS).

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Table 2 Expand

Table 3.

Source of measurement instruments.

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Table 3 Expand

Table 4.

Item loadings, reliability and convergent validity.

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Table 4 Expand

Table 5.

Discriminant validity (Fornell and Larcker criterion).

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Table 5 Expand

Table 6.

Results of structural model path coefficient (direct relationships).

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Table 6 Expand

Table 7.

Summary of mediation results.

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Table 7 Expand