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Fig 1.

Research framework.

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Fig 2.

Guidance in selecting experts for interviews (Source: adapted from Libakova and Sertakova [40].

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Table 1.

Profile of interviewees.

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Table 2.

Interview questions.

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Fig 3.

Number of passengers for rail transit services in Klang Valley, 2011–2018 (Source: Ministry of Transport Malaysia).

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Table 3.

Ecosystem and characteristics of rail-based transit system in Malaysia.

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Fig 4.

Number of motor vehicles per unit length of the road (km) (Source: Based on ASEANstats 2018, assessed on 9 April 2020).

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Fig 5.

Number and percentage of growth of road vehicles in Klang Valley, 2009–2019 (Source: Ministry of Transport Malaysia).

Data 2009–2015 from data.gov.my (www.data.gov.my/data/ms_MY/dataset/bilangan-kenderaan-di-atas-jalan-raya-mengikut-negeri) while data 2015–2019 from Transport Statistics Malaysia (various years), Ministry of Transport Malaysia. Areas covered under Klang Valley include Kuala Lumpur, Putrajaya and Selangor.

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Fig 6.

Railways, passengers carried (million passenger-km) (Source: The World Bank Group, World Development Indicators, assessed on 9 April 2020).

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Table 4.

Public perception on train services efficiency and road quality.

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Table 5.

Estimated value of economic activities created over MRT projects in Klang Valley.

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Fig 7.

Proposed framework for sustainable railway system.

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