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Fig 1.

The Delphi process.

CP = community pharmacist, GP = general practitioner, CMTM = Collaborative Medication Therapy Management, IQR = interquartile range, ICC = intra-class correlation coefficient, QP = QuestionPro, MS = Microsoft.

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Fig 1 Expand

Fig 2.

Expert selection flowchart (modified from [35]).

MREC = Medical Research & Ethics Committee, KRNW = Knowledge Resource Nomination Worksheet, GP = general practitioner, CP = community pharmacist, MoH = Ministry of Health, MHE = Ministry of Higher Education, MPS = Malaysian Pharmaceutical Society, FMS = Family Medicine Specialist, MMC = Malaysian Medical Council, MMA = Malaysian Medical Association.

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Fig 2 Expand

Table 1.

Response and completion rate of experts in 1st and 2nd round.

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Table 1 Expand

Fig 3.

Geographical diversity of Delphi experts in this study across Malaysia.

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Fig 3 Expand

Table 2.

Demographics of Delphi experts.

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Table 2 Expand

Table 3.

Consensus among experts in both rounds (based on percentage sum of agree and strongly agree) and stability in response of experts between rounds.

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Table 3 Expand

Table 4.

Consensus among experts in both rounds for ranking statements and stability in response of experts between rounds for mean rank and priority order.

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Table 4 Expand

Table 5.

Intra-class correlation coefficient (ICC) test results.

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Table 5 Expand

Fig 4.

The proposed collaborative medication therapy management model.

MMA = Malaysian Medical Association, MoH = Ministry of Health, MPS = Malaysian Pharmaceutical Society, CMTM = Collaborative Medication Therapy Management, CP = community pharmacy, GP = general practitioner, UHC = Universal Health Coverage, CPD = Continuous Professional Development.

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Fig 4 Expand