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Fig 1.

Examples of root causal trees.

(a) O-EX External: Organisational External Factor, DRF: Disease Related Factor. (b) O-EX External: Organisational External Factor. (c) O-EX External: Organisational External Factor, DRF: Disease Related Factor.

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Fig 1 Expand

Table 1.

Description of categories of the Eindhoven Classification model: PRISMA medical Version [17,18,24].

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Table 1 Expand

Table 2.

Patient characteristics and distribution of visiting patients over the week.

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Table 2 Expand

Table 3.

Flow of patients through the ED.

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Table 3 Expand

Fig 2.

(a) Main categories of root causes. (b) Distribution of organisational root causes.

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Fig 2 Expand