Fig 1.
Flow chart of rheumatology-specific patient navigator action plan.
Table 1.
Baseline characteristics of patients enrolled in the patient navigator intervention.
Table 2.
Themes of medication-related issues elicited by the navigator.
Table 3.
Themes of actions performed by the navigators in response to issues raised by patients.
Table 4.
Four selected patient vignettes with key themes highlighted.
Table 5.
Patient satisfaction survey results (N = 83).