Fig 1.
Different types of interventions to support the notification of potential drug name and drug strength confusion at different stages of the dispensing process in the pharmacies.
DRP = drug-related problem, PIS = pharmacy information system. 1) Accept the prescription: verify the patient and the prescription; 2) Entry of the prescription in the PIS; 3) Asses appropriateness of the therapy: identify and resolve potential drug-related problems and review other aspects; 4) Select and prepare the drug; 5) Labeling and check dispensed product; 6) Final check by pharmacy technician or pharmacist; 7) Supply of the drug and patient counseling.
Table 1.
Drugs with an alert for name and strength confusion [20].
Table 2.
Pharmacist and technician’s experience with the alert for drug name and strength confusion.
Table 3.
Overview of the alerts for name and strength confusion and the proportion of respondents that is satisfied with the alert.
Table 4.
Pharmacist and technician’s attitude towards the alert for drug name and strength confusion and the use of Tall man lettering.