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Table 1.

Donabedian model of measuring health care system performance.

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Table 2.

Association of socio-demographic characteristics of the respondents with choice of hospital.

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Table 3.

Difference in time taken for clients to be attended between public and private facility.

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Table 4.

The proportions and mean satisfaction scores of respondents with the services in public facility.

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Table 5.

The proportions and mean satisfaction scores of respondents with the services in private facility.

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Table 5 Expand

Table 6.

Test of significance (Mann-Whitney U test) of variation of the satisfaction level by clients in public and private facility.

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Table 6 Expand

Fig 1.

Overall satisfaction.

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Fig 1 Expand