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Fig 1.

Importance–performance grid.

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Fig 1 Expand

Table 1.

Importance and performance of R&D personnel job satisfaction criteria.

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Table 1 Expand

Table 2.

Initial direct-relation matrix X.

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Table 2 Expand

Table 3.

Normalized direct-relation matrix T.

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Table 3 Expand

Table 4.

Total-relation criteria matrix TC.

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Table 4 Expand

Fig 2.

Interactive influence among the 10 criteria.

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Fig 2 Expand

Table 5.

Prominence and relation results obtained through DEMATEL.

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Table 5 Expand