Fig 1.
Complex System development approach for Business Enterprises.
Fig 2.
Example of a Bayesian Network (directed acyclic graph).
Table 1.
Customer service attributes considered in the survey.
Fig 3.
Complete delay impact model.
Fig 4.
Complete model with quantified data.
Fig 5.
Initial probability values for top level nodes.
Fig 6.
Sensitivity analysis on the base model.
Fig 7.
Influence analysis on the base model.
Fig 8.
Analysis results for Scenario 1.
Fig 9.
Probabilities for top level nodes for Scenario 2.
Fig 10.
Analysis results for Scenario 2.
Fig 11.
Probabilities for top level nodes for Scenario 3.
Fig 12.
Analysis results for Scenario 3.
Fig 13.
Probabilities for top level nodes for Scenario 4.
Fig 14.
Analysis results for Scenario 4.
Fig 15.
Probabilities for top level nodes for Scenario 5.
Fig 16.
Analysis results for Scenario 5.