Figure 1.
The A3 Problem Solving Report: A 10-step scientific method to help solve problems.
The A3 form is printed on 11×17 inch paper, is filled out with a pencil, and contains 10 sections, as illustrated above. The Goal statement is a hypothesis which is “checked” via the Test (step 9) and auditing (step 10).
Table 1.
The 14 Principles of the Toyota Way1.
Table 2.
A3 Problem Solving Reports in the Office of Animal Care during fiscal year 2012.
Figure 2.
Current and Target Conditions for A3 Report “Veterinarian input into treatment of sick animals”.
Animal cases are classified as either “urgent” or “sick” and are typically first detected by one of six animal technicians (AT). In each case, a single veterinary technician (VT) provides the primary interface to the researchers (PI, lab).
Table 3.
Levels of quality for A3 Report #1: DVM input within 2 hr of sick animal detection.
Table 4.
Waste removal summary for A3 Report #1: DVM input within 2 hr of sick animal detection.
Table 5.
Baseline and follow up metrics for A3 Report #1: DVM input into treatment of sick animals.