Figure 1.
Recruitment procedure, study design, training and assessment procedures.
T1: assessments scheduled before the training program; T2: assessments 8 months after the first assessment.
Table 1.
Description of the utterance types and contents provided by the Lacomm (communication content analysis software).
Figure 2.
Patients' satisfaction with residents' communication skills recorded through a visual analogue scale.
Table 2.
Training effects on characteristics of half-day clinical round visits (mean visits duration and mean number of turns of speech by visits) and on patients' satisfaction (mean patients' satisfaction by half-day) (n = 84).
Table 3.
Characteristics of selected visit (one by resident) and patients met by resident: training and waiting-list comparison (n = 88). *
Table 4.
Training and training attendance effects on the content of a selected resident visit (number of types and contents of residents' utterances and contents of patients' utterances) (n = 88).