TFP-Net: A temporal-feature-prototypical network for CRM optimization and cold-start mitigation

• Yixuan Li ,

  Roles Conceptualization, Methodology, Writing – original draft

  * E-mail: mekao@ldy.edu.rs

  Affiliation College of Liberal Arts and Social Science, City University of Hongkong, Hongkong, China

  https://orcid.org/0009-0005-0507-429X

  ⨯
• Jing Dong,

  Roles Conceptualization, Data curation, Software, Writing – review & editing

  Affiliation Columbia University, New York, New York, United States of America

  https://orcid.org/0009-0009-6976-7254

  ⨯
• Ruoke Wang

  Roles Software, Supervision, Writing – review & editing

  Affiliation Department of Mathematics, London School of Economics and Political Science, London, United Kingdom

  ⨯