Dynamic service analytics capabilities and service firm performance: Exploring the mediating roles of adaptive and customer-linking capabilities

• Yanting Huang ,

  Roles Conceptualization, Data curation, Formal analysis, Methodology, Writing – original draft, Writing – review & editing

  * E-mail: yanting_sci@163.com

  Affiliations School of Business Administration, Zhongnan University of Economic and Law, Wuhan, Hubei, China, School of Tourism and Physical Health, Hezhou University, Hezhou, GuangXi, China

  https://orcid.org/0000-0002-4769-5685

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• Kai Zhang,

  Roles Project administration, Writing – review & editing

  Affiliation School of Information and Security Engineering, Zhongnan University of Economic and Law, Wuhan, Hubei, China

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• Xuejiao Chen

  Roles Data curation, Investigation, Writing – review & editing

  Affiliation School of Economics and Management, Hubei Minzu University, Enshi, Hubei, China

  https://orcid.org/0000-0003-1942-3081

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