Patient satisfaction with healthcare services among health insurance program beneficiaries in Nepal: A cross-sectional study

• Biraj Man Karmacharya ,

  Roles Conceptualization, Methodology, Supervision, Visualization, Writing – review & editing

  * E-mail: birajmk@kusms.edu.np (BMK); shabinam367@gmail.com (SM)

  Affiliations Department of Public Health and Community Programs, Dhulikhel Hospital, Dhulikhel, Nepal, Kathmandu University School of Medical Sciences, Dhulikhel, Nepal

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• Sabina Marasini ,

  Roles Conceptualization, Data curation, Formal analysis, Investigation, Methodology, Writing – original draft, Writing – review & editing

  * E-mail: birajmk@kusms.edu.np (BMK); shabinam367@gmail.com (SM)

  Affiliations Department of Public Health and Community Programs, Dhulikhel Hospital, Dhulikhel, Nepal, Kathmandu University School of Medical Sciences, Dhulikhel, Nepal

  https://orcid.org/0000-0002-7571-9410

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• Ruby Maka Shrestha,

  Roles Conceptualization, Methodology, Supervision

  Affiliation Department of Public Health and Community Programs, Dhulikhel Hospital, Dhulikhel, Nepal

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• Sudim Sharma,

  Roles Writing – original draft, Writing – review & editing

  Affiliation Group for Technical Assistance, Lalitpur, Nepal

  https://orcid.org/0000-0002-4782-8257

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• Mukesh Adhikari,

  Roles Formal analysis, Methodology, Writing – original draft, Writing – review & editing

  Affiliation Department of Health Policy and Management, Gillings School of Public Health, University of North Carolina, Chapel Hill, North Carolina, United States of America

  ⨯
• Samip Pandey,

  Roles Data curation, Formal analysis, Investigation, Writing – original draft

  Affiliation Department of Public Health and Community Programs, Dhulikhel Hospital, Dhulikhel, Nepal

  https://orcid.org/0009-0005-4507-1165

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• Sambhu Prasad Jnawali,

  Roles Methodology, Supervision, Writing – review & editing

  Affiliation Health Insurance Board, Kathmandu, Nepal

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• Deepa Guragain,

  Roles Data curation, Investigation

  Affiliation Department of Public Health and Community Programs, Dhulikhel Hospital, Dhulikhel, Nepal

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• Ishwori Byanju Shrestha,

  Roles Data curation, Investigation

  Affiliation Department of Public Health and Community Programs, Dhulikhel Hospital, Dhulikhel, Nepal

  https://orcid.org/0000-0001-9037-1566

  ⨯
• Anjali Joshi,

  Roles Formal analysis, Investigation, Writing – original draft

  Affiliations Department of Public Health and Community Programs, Dhulikhel Hospital, Dhulikhel, Nepal, Kathmandu University School of Medical Sciences, Dhulikhel, Nepal

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• Bihari Sharan Kuikel,

  Roles Conceptualization, Methodology

  Affiliations Department of Public Health and Community Programs, Dhulikhel Hospital, Dhulikhel, Nepal, Kathmandu University School of Medical Sciences, Dhulikhel, Nepal

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• Nripa Raj Dangaura,

  Roles Conceptualization, Methodology, Writing – review & editing

  Affiliations Department of Public Health and Community Programs, Dhulikhel Hospital, Dhulikhel, Nepal, Kathmandu University School of Medical Sciences, Dhulikhel, Nepal

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• Madan Kumar Upadhyaya,

  Roles Conceptualization, Methodology

  Affiliation Ministry of Health and Population, Nepal

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• Upama Baral,

  Roles Conceptualization, Methodology, Writing – review & editing

  Affiliation Health Insurance Board, Kathmandu, Nepal

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• Pramesh Koju,

  Roles Conceptualization, Methodology

  Affiliation Department of Public Health and Community Programs, Dhulikhel Hospital, Dhulikhel, Nepal

  https://orcid.org/0000-0002-1090-5351

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•  [ ... ],
• Dong Roman Xu

  Roles Conceptualization, Methodology, Supervision, Writing – review & editing

  Affiliations Ministry of Health and Population, Nepal, Acacia Lab for Implementation Science, School of Health Management and Dermatology Hospital, Southern Medical University, Guangzhou, China, Center for World Health Organization Studies and Department of Health Management, School of Health Management of Southern Medical University, Guangzhou, China, Southern Medical University Institute for Global Health (SIGHT), Dermatology Hospital of Southern Medical University (SMU), Guangzhou, China

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