Navigating cancer: Insights from patient journey mapping

Sarah Day; Jane Harries; Bukeka Sawula; Alec Payne; Shameem Bray; Denis Okova; Lauren Pretorius; Jennifer Moodley

doi:10.1371/journal.pone.0327113

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Open Access

Peer-reviewed

Research Article

Navigating cancer: Insights from patient journey mapping

Sarah Day ,

Roles Conceptualization, Formal analysis, Funding acquisition, Methodology, Project administration, Supervision, Visualization, Writing – original draft

* E-mail: sarah.day@uct.ac.za

Affiliation Division of Public Health Medicine, School of Public Health, Faculty of Health Sciences, University of Cape Town, Cape Town, South Africa

https://orcid.org/0000-0003-2165-3580

⨯
Jane Harries,

Roles Writing – review & editing

Affiliation Cancer Association of South Africa, Cape Town, South Africa

https://orcid.org/0000-0001-7359-8419

⨯
Bukeka Sawula,

Roles Formal analysis, Writing – original draft, Writing – review & editing

Affiliation Division of Public Health Medicine, School of Public Health, Faculty of Health Sciences, University of Cape Town, Cape Town, South Africa
⨯
Alec Payne,

Roles Conceptualization, Formal analysis, Methodology, Writing – review & editing

Affiliation Division of Public Health Medicine, School of Public Health, Faculty of Health Sciences, University of Cape Town, Cape Town, South Africa

https://orcid.org/0000-0001-6770-1846

⨯
Shameem Bray,

Roles Formal analysis, Writing – review & editing

Affiliation Division of Public Health Medicine, School of Public Health, Faculty of Health Sciences, University of Cape Town, Cape Town, South Africa
⨯
Denis Okova,

Roles Formal analysis, Writing – review & editing

Affiliation Division of Public Health Medicine, School of Public Health, Faculty of Health Sciences, University of Cape Town, Cape Town, South Africa

https://orcid.org/0009-0006-1482-0730

⨯
Lauren Pretorius,

Roles Writing – review & editing

Affiliation Campaigning for Cancer, Johannesburg, South Africa

https://orcid.org/0000-0002-8743-3196

⨯
Jennifer Moodley

Roles Conceptualization, Formal analysis, Funding acquisition, Methodology, Supervision, Writing – review & editing

Affiliation Division of Public Health Medicine, School of Public Health, Faculty of Health Sciences, University of Cape Town, Cape Town, South Africa

https://orcid.org/0000-0002-9398-5202

⨯

Navigating cancer: Insights from patient journey mapping

Sarah Day,
Jane Harries,
Bukeka Sawula,
Alec Payne,
Shameem Bray,
Denis Okova,
Lauren Pretorius,
Jennifer Moodley

Published: March 25, 2026
https://doi.org/10.1371/journal.pone.0327113

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