Roles of logistics service quality in shaping generation Z customers’ repurchase intention and electronic word of mouth in E-commerce industry

• Thi Thuy An Ngo ,

  Roles Conceptualization, Data curation, Formal analysis, Investigation, Methodology, Project administration, Supervision, Validation, Writing – original draft, Writing – review & editing

  * E-mail: anntt24@fe.edu.vn

  Affiliation Department of Business Administration, FPT University, Can Tho City, Vietnam

  https://orcid.org/0000-0001-7510-972X

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• Gia Khuong An,

  Roles Conceptualization, Data curation, Formal analysis, Investigation, Methodology, Resources, Visualization, Writing – original draft, Writing – review & editing

  Affiliation Department of International Business, FPT University, Can Tho City, Vietnam

  https://orcid.org/0009-0007-4243-915X

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• Dang Khoa Dao,

  Roles Conceptualization, Data curation, Formal analysis, Investigation, Methodology, Resources, Software, Visualization, Writing – original draft

  Affiliation Department of International Business, FPT University, Can Tho City, Vietnam

  https://orcid.org/0009-0005-6430-9271

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• Ngoc Quynh Nhu Nguyen,

  Roles Conceptualization, Data curation, Formal analysis, Investigation, Resources, Visualization, Writing – original draft

  Affiliation Department of International Business, FPT University, Can Tho City, Vietnam

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• Ngoc Yen Vy Nguyen,

  Roles Conceptualization, Data curation, Formal analysis, Investigation, Resources, Visualization, Writing – original draft

  Affiliation Department of International Business, FPT University, Can Tho City, Vietnam

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• Bao Han Phong

  Roles Conceptualization, Data curation, Formal analysis, Investigation, Resources, Visualization, Writing – original draft

  Affiliation Department of International Business, FPT University, Can Tho City, Vietnam

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