Increasing hospital administrative efficiency via optimized office automation systems: A PDCA cycle approach

• Ruiwen Lu,

  Roles Conceptualization, Data curation, Writing – original draft

  Affiliation Office of Party and Government Affairs, The Second Affiliated Hospital, Zhejiang University School of Medicine, Hangzhou, Zhejiang, China

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• Yiming Zhang,

  Roles Data curation

  Affiliation Office of Party and Government Affairs, The Second Affiliated Hospital, Zhejiang University School of Medicine, Hangzhou, Zhejiang, China

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• Likang Luo,

  Roles Software

  Affiliation Department of Artificial Intelligence and Information, The Second Affiliated Hospital, Zhejiang University School of Medicine, Hangzhou, Zhejiang, China

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• Quan Yuan,

  Roles Formal analysis

  Affiliation The School of Management, Zhejiang University, Hangzhou, Zhejiang, China

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• Shuihong Chen,

  Roles Supervision

  Affiliation Department of Quality Management Office, The Second Affiliated Hospital, Zhejiang University School of Medicine, Hangzhou, Zhejiang, China

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• Na Lv,

  Roles Software

  Affiliation Department of Quality Management Office, The Second Affiliated Hospital, Zhejiang University School of Medicine, Hangzhou, Zhejiang, China

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• Fenfang Zheng,

  Roles Supervision

  Affiliation Office of Party and Government Affairs, The Second Affiliated Hospital, Zhejiang University School of Medicine, Hangzhou, Zhejiang, China

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• Guofang Deng,

  Roles Investigation

  Affiliation Office of Party and Government Affairs, The Second Affiliated Hospital, Zhejiang University School of Medicine, Hangzhou, Zhejiang, China

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• Yuefeng Ma,

  Roles Validation

  Affiliation Office of Party and Government Affairs, The Second Affiliated Hospital, Zhejiang University School of Medicine, Hangzhou, Zhejiang, China

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• Jie Xu ,

  Roles Software

  * E-mail: 2202113@zju.edu.cn (JX); chenzexin@zju.edu.cn (ZC); zrzfj@zju.edu.cn (FZ)

  Affiliation Department of Artificial Intelligence and Information, The Second Affiliated Hospital, Zhejiang University School of Medicine, Hangzhou, Zhejiang, China

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• Zexin Chen ,

  Roles Validation

  * E-mail: 2202113@zju.edu.cn (JX); chenzexin@zju.edu.cn (ZC); zrzfj@zju.edu.cn (FZ)

  Affiliation Office of Scientific Research, The Second Affiliated Hospital, Zhejiang University School of Medicine, Hangzhou, Zhejiang, China

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• Fengjiang Zhang

  Roles Validation, Visualization, Writing – review & editing

  * E-mail: 2202113@zju.edu.cn (JX); chenzexin@zju.edu.cn (ZC); zrzfj@zju.edu.cn (FZ)

  Affiliation Office of Party and Government Affairs, The Second Affiliated Hospital, Zhejiang University School of Medicine, Hangzhou, Zhejiang, China

  https://orcid.org/0009-0002-4913-5865

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