Should I stay or should I go—Medical assistants´ experiences and coping with patient demand and lack of appreciation during the Covid-19 pandemic

• Anastasia Suslow ,

  Roles Conceptualization, Data curation, Formal analysis, Methodology, Project administration, Writing – original draft

  * E-mail: anastasia.suslow@rub.de

  Affiliation Institute of General Practice and Family Medicine (AM RUB), Medical Faculty, Ruhr University Bochum, Bochum, Germany

  https://orcid.org/0000-0003-2198-0311

  ⨯
• Kathrin Schlößler,

  Roles Conceptualization, Formal analysis, Methodology, Writing – review & editing

  Affiliation Institute of General Practice and Family Medicine (AM RUB), Medical Faculty, Ruhr University Bochum, Bochum, Germany

  ⨯
• Nino Chikhradze,

  Roles Conceptualization, Formal analysis, Writing – review & editing

  Affiliation Institute of General Practice and Family Medicine (AM RUB), Medical Faculty, Ruhr University Bochum, Bochum, Germany

  ⨯
• Romy Lauer,

  Roles Conceptualization, Writing – review & editing

  Affiliation Institute of General Practice and Family Medicine (AM RUB), Medical Faculty, Ruhr University Bochum, Bochum, Germany

  ⨯
• Michael Pentzek,

  Roles Writing – review & editing

  Affiliation Institute of Family Practice, Medical Faculty, University of Duisburg-Essen, Duisburg-Essen, Germany

  ⨯
• Achim Mortsiefer,

  Roles Writing – review & editing

  Affiliation Institute of General Practice and Primary Care, Chair of General Practice II and Patient-Centredness in Primary Care, School of Medicine, Faculty of Health, Witten/Herdecke University, Witten, Germany

  ⨯
• Horst Christian Vollmar,

  Roles Conceptualization, Funding acquisition, Project administration, Supervision, Writing – review & editing

  Affiliation Institute of General Practice and Family Medicine (AM RUB), Medical Faculty, Ruhr University Bochum, Bochum, Germany

  ⨯
• Ina Carola Otte

  Roles Conceptualization, Funding acquisition, Project administration, Supervision, Writing – review & editing

  Affiliation Institute of General Practice and Family Medicine (AM RUB), Medical Faculty, Ruhr University Bochum, Bochum, Germany

  ⨯