A novel methodological approach to SaaS churn prediction using whale optimization algorithm

• Muhammed Kotan,

  Roles Conceptualization, Data curation, Formal analysis, Methodology, Software, Validation, Writing – original draft, Writing – review & editing

  Affiliation Department of Information Systems Engineering, Sakarya University, Sakarya, Turkey

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• Ömer Faruk Seymen ,

  Roles Conceptualization, Formal analysis, Methodology, Project administration, Supervision, Validation, Visualization, Writing – original draft

  * ofseymen@sakarya.edu.tr

  Affiliation Department of Quantitative Methods, Sakarya University, Sakarya, Turkey

  https://orcid.org/0000-0003-2224-5546

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• Levent Çallı,

  Roles Conceptualization, Data curation, Methodology, Supervision, Validation, Visualization, Writing – original draft, Writing – review & editing

  Affiliation Department of Information Systems Engineering, Sakarya University, Sakarya, Turkey

  https://orcid.org/0000-0003-2221-1469

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• Sena Kasım,

  Roles Data curation, Funding acquisition, Investigation, Resources

  Affiliation Department of Information Systems Engineering, Sakarya University, Sakarya, Turkey

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• Burcu Çarklı Yavuz,

  Roles Software, Supervision, Validation, Visualization, Writing – original draft, Writing – review & editing

  Affiliation Department of Information Systems Engineering, Sakarya University, Sakarya, Turkey

  https://orcid.org/0000-0003-4089-024X

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• Tijen Över Özçelik

  Roles Conceptualization, Formal analysis, Methodology, Project administration, Supervision, Validation, Writing – review & editing

  Affiliation Department of Industrial Engineering, Duzce University, Duzce, Turkey

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