The intersection of finTech adoption, HR competency potential, service innovation, and firm growth in the banking sectors using Entropy and TOPSIS

• Habib Ullah Khan,

  Roles Conceptualization, Data curation, Formal analysis, Investigation, Methodology, Project administration, Resources, Software, Supervision, Validation, Visualization, Writing – original draft, Writing – review & editing

  Affiliation Department of Accounting & Information Systems at the College of Business and Economics, Qatar University, Qatar

  https://orcid.org/0000-0001-8373-2781

  ⨯
• Muhammad Abbas,

  Roles Conceptualization, Data curation, Formal analysis, Investigation, Methodology, Resources, Validation, Visualization, Writing – original draft, Writing – review & editing

  Affiliation Faculty of Computer Science and Engineering, Ghulam Ishaq Khan Institute of Engineering Sciences and Technology, Pakistan

  ⨯
• Shah Nazir,

  Roles Conceptualization, Data curation, Formal analysis, Funding acquisition, Investigation, Methodology, Project administration, Resources, Software, Supervision, Validation, Visualization, Writing – original draft, Writing – review & editing

  Affiliation Department of Computer Science, University of Swabi, Pakistan

  ⨯
• Faheem Khan ,

  Roles Conceptualization, Data curation, Formal analysis, Investigation, Methodology, Project administration, Resources, Software, Validation, Visualization, Writing – original draft, Writing – review & editing

  * E-mail: faheem@gachon.ac.kr (FK); ykmoon@sejong.ac.kr (YM)

  Affiliation Department of Computer Engineering, Gachon University, Seongnam-si, South Korea

  https://orcid.org/0000-0001-6220-0225

  ⨯
• Yeon-kug Moon

  Roles Conceptualization, Data curation, Formal analysis, Funding acquisition, Investigation, Methodology, Project administration, Resources, Software, Supervision, Validation, Visualization, Writing – original draft, Writing – review & editing

  * E-mail: faheem@gachon.ac.kr (FK); ykmoon@sejong.ac.kr (YM)

  Affiliation Department of Artificial Intelligence and Data Science, Sejong University, South Korea

  https://orcid.org/0009-0008-3337-9578

  ⨯