Patient satisfaction in regional referral hospitals of Bhutan: Insights from a cross-sectional study

• Kuenzang Dorji ,

  Contributed equally to this work with: Kuenzang Dorji, Kinga Jamphel, Jigme Kelzang, Karma Galey

  Roles Conceptualization, Data curation, Formal analysis, Investigation, Methodology, Project administration, Resources, Software, Supervision, Validation, Visualization, Writing – original draft, Writing – review & editing

  * E-mail: kuenzangdbiomed@gmail.com (KD)

  Affiliation Health Service Quality Assurance Division, Department of Health Service, Ministry of Health, Royal Government of Bhutan, Thimphu, Bhutan

  https://orcid.org/0000-0002-0885-8533

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• Kinga Jamphel ,

  Contributed equally to this work with: Kuenzang Dorji, Kinga Jamphel, Jigme Kelzang, Karma Galey

  Roles Conceptualization, Data curation, Formal analysis, Investigation, Methodology, Project administration, Resources, Software, Supervision, Validation, Visualization, Writing – original draft, Writing – review & editing

  Affiliation Department of Health Service, Ministry of Health, Royal Government of Bhutan, Thimphu, Bhutan

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• Jigme Kelzang ,

  Contributed equally to this work with: Kuenzang Dorji, Kinga Jamphel, Jigme Kelzang, Karma Galey

  Roles Conceptualization, Data curation, Formal analysis, Investigation, Methodology, Project administration, Resources, Software, Supervision, Validation, Visualization, Writing – original draft, Writing – review & editing

  Affiliation Health Service Quality Assurance Division, Department of Health Service, Ministry of Health, Royal Government of Bhutan, Thimphu, Bhutan

  https://orcid.org/0009-0007-1219-8228

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• Ugyen Pelmo ,

  Roles Conceptualization, Data curation, Formal analysis, Investigation, Methodology, Project administration, Validation, Visualization, Writing – review & editing

  ¶‡ UP, HN, SZ and SW also contributed equally to this work.

  Affiliation Quality Assurance Unit, Gelephu Central Regional Referral Hospital, National Medical Services, Ministry of Health, Royal Government of Bhutan, Gelephu, Bhutan

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• Hem Kumar Nepal ,

  Roles Conceptualization, Data curation, Formal analysis, Investigation, Methodology, Project administration, Validation, Visualization, Writing – review & editing

  ¶‡ UP, HN, SZ and SW also contributed equally to this work.

  Affiliation Quality Assurance Unit, Mongar Eastern Regional Referral Hospital, National Medical Services, Ministry of Health, Royal Government of Bhutan, Mongar, Bhutan

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• Sonam Zangpo ,

  Roles Conceptualization, Data curation, Formal analysis, Investigation, Methodology, Project administration, Validation, Visualization, Writing – review & editing

  ¶‡ UP, HN, SZ and SW also contributed equally to this work.

  Affiliation Health Service Quality Assurance Division, Department of Health Service, Ministry of Health, Royal Government of Bhutan, Thimphu, Bhutan

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• Sonam Wangdi ,

  Roles Conceptualization, Data curation, Formal analysis, Investigation, Methodology, Project administration, Validation, Visualization, Writing – review & editing

  ¶‡ UP, HN, SZ and SW also contributed equally to this work.

  Affiliation Policy Planning Division, Secretariat, Ministry of Health, Royal Government of Bhutan, Thimphu, Bhutan

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• Karma Galey

  Contributed equally to this work with: Kuenzang Dorji, Kinga Jamphel, Jigme Kelzang, Karma Galey

  Roles Conceptualization, Data curation, Formal analysis, Investigation, Methodology, Project administration, Resources, Software, Supervision, Validation, Visualization, Writing – original draft, Writing – review & editing

  Affiliation Health Service Quality Assurance Division, Department of Health Service, Ministry of Health, Royal Government of Bhutan, Thimphu, Bhutan

  https://orcid.org/0000-0003-0292-4920

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